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Models > 25368802012 > Instructions

25368802012 Kenmore Refrigerator - Instructions

All Instructions for the 25368802012
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fan motor quit working
A little difficult getting out due to restricted space, I took off the fan blade, that gave extra working room. Then it went well going back together,and it all worked as advertised. Thanks. p
Parts Used:
Refrigerator Condenser Fan Motor Kit
  • Phillip from SUNDANCE, WY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
4 of 4 people found this instruction helpful.
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Fridge would not cool at all, because the compressor was not running. Fan running, lights working, just no cool.
Remove the cardboard access cover at the bottom back of the fridge. On the left side, locate the run capacitor. Remove it by prying it loose from its socket, after first removing the wire hold down clamp. One wonders why the clamp is there, which makes it difficult to get the run capacitor out. Be careful not to disrupt in any way the copper refrigerant tubes. If you mess them up, you will have wasted your time and effort trying to repair the machine. I was lucky, since a failed run capacitor is the problem only about 12% of the time, based on what I’ve read. Hallelujah! It was the problem with my fridge.
Parts Used:
Run Capacitor
  • David from ABINGDON, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
4 of 4 people found this instruction helpful.
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Broken Crisper Glass
Very easy. Watched a video on your site prior to getting the glass replacement. Removed the crisper drawers. Placed the glass in the front and placed it down. Took just a few minutes. Love your site and will come back again when needed. Thank-you.
Parts Used:
Crisper Glass Shelf Insert
  • Wendy from OCALA, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
4 of 4 people found this instruction helpful.
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Door sagging, creating a gap to let in condensation
You tube is my best friend for DIY repair. I supported the door with wood blocks, removed the bottom bracket and was able to slide the refrigerator door down and out without removing the freezer door. Replaced both hinge bearings and door stop and washer on bottom hinge and slid the door back into place. Door is very light when empty. Fast and easy, door opens and closes smoothly and no problem with condensation anymore.
Parts Used:
STOP-DOOR Hinge Bearing Single Washer
  • amy from SOMERVILLE, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
4 of 4 people found this instruction helpful.
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Refrigerator had not been cooling
Discovered the coil was covered with 1/2 inch of ice because defrost cycle had not been working. Replacing the defrost timer and melting ice with hair dryer fixed problem. Hooray!
Parts Used:
Defrost Timer - 120V 60Hz
  • William from BASKING RIDGE, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
5 of 7 people found this instruction helpful.
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Freezer compartment works but gets frost and ice buildup. Then the refrigerator compartment fails to get cold. Milk would spoil but freezer stayed frozen.
After watching numerous YouTube videos I realized that my problem was either the timer or the thermostat. I purchased both for above $70 total and decided it was worth the gamble to self- repair it instead of buying a new refrigerator for $700 plus taxes and delivery charges. The videos were right on with excellent directions for replacing these 2 products. Only has one problem… the shrink wrap that came with the thermostat is very thick and will NOT shrink with a hairdryer. I hade to run to ACE Hardware to buy a heat gun and more shrink wrap
Parts Used:
Defrost Thermostat Defrost Timer - 120V 60Hz
  • Tracy from SALOME, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
4 of 4 people found this instruction helpful.
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Accidently dropped the crisper drawer and it broke on the left front corner.
We received the crisper drawer in magnificent time and unpacked it and washed it and dryed it, and just slid it into the refrigerator. Thank you for your very prompt service.!!!!!!!
Parts Used:
Refrigerator Crisper Pan
  • Carol from ROCKVILLE, IN
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
5 of 7 people found this instruction helpful.
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I had a broken fan blade due to ice build up from a leaking ice maker.
1. I took out one screw on the ice maker and loosened the other two screws and unplugged and removed the ice maker.
2. Next I took out 2 screws from the bottom of the auger drive box and unplugged the wiring harness and removed the box. The wiring harness was a little tricky. The lock on the plug pushes in to unlock even though it looks like it pulls out,.
3.next you must remove 2 screws from the left side bracket that holds the auger box and remove the bracket.
4.Now take out 8 screws that hold the back panel in place and remove the back panel.
5. now your looking at the evaporator fan blade and motor. The simple way to replace the fan blade is to unplug the motor and remove it from the freezer. It just sits in with nothing holding it. The fan requires a little pressure but should pull right off. Install new fan blade and put everything back in the same order it was removed.
Parts Used:
Evaporator Fan Blade
  • gary from ARANSAS PASS, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
5 of 7 people found this instruction helpful.
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Had no freezer shelf.
I had to cut a little of of the ends of the shelf to make it fit. I used an angle grinder to get the job done and the shelf fits perfectly. By the way I paid for 3-5 day shipping and got it the very next day can't ask for better service than that.
Parts Used:
Freezer Shelf
  • Bettie from Toledo, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
5 of 8 people found this instruction helpful.
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Freezer came with no shelf
The shelf fit perfectly right out of the box. It was as if it was made for it. No tools needed except for the box cutter to open the shipping carton.
Parts Used:
Freezer Shelf
  • Henry from South Lyon, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 5 people found this instruction helpful.
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Broken fan blade
I remove the old fan by pushing it off the spindle toward the evaporator and put the new one on by holding it on the right side and guiding it on the spindle from the left side, very easy task
Parts Used:
Fan Blade
  • Dennis from WHITEHALL, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
4 of 5 people found this instruction helpful.
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Repaired Oven Range Light Bulb
The bulb has a plastic clear cover. That cover can just be carefully removed using a screwdriver. It's held in by a metal bracket. After you remove the cover. You'll just need to replace the bulb and then re-install the cover and bracket.
Parts Used:
Light Bulb
  • Alan from SAN MATEO, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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Freezer iced up and no cold air in lower potion of refrigerator.
Simple repair and less than 30 minutes.
But the video you had was taken down which showed you need to wind the timer. I called and was promptly sent another video, thanks Ashley !

Unfortunately the second video did not mention that you have to wind the timer, like the first video did. Turn clockwise till you hear 2 clicks.

All good. 20 year old fridge chugging along.
Parts Used:
Defrost Timer - 120V 60Hz
  • David from COLLEYVILLE, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
3 of 3 people found this instruction helpful.
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Refrigerator and freezer running to warm.
I watched the video on how to change the defrost thermostat. I removed the back cover inside the freezer then I pulled off the old defrost thermostat and then using a pair of wire cutters I cut it off and then bared a little of both of the wires and then slid the heat sherink and wire connectors on the existing wires and then slid the other ends of the wires into the wire connectors then crimped the ends of the connectors and then tried using heat on the heat shrinks but still used rubber electric tape over it. I clipped the new thermostat were the old one was and then reattached the freezer wall cover and plugged the refrigerator back in. 24 hours later I checked the temperature in the refrigerator and freezer and both are running a lot colder.
Parts Used:
Defrost Thermostat
  • Nathan from WELLS, ME
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
3 of 3 people found this instruction helpful.
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Refrigerator door gasket was cracked along the top edge
Super easy fix! Used flathead screwdriver to start corner of gasket, then just pulled it out with my hands. Cleaned the track and surrounding area with a rag and some windex. Started in top right corner with new gasket and just worked my way around the door until it was fully seated in track. Done! Only thing I would do differently next time would be to start at the bottom when installing new gasket, just so I could have better sight and leverage at the end.
Parts Used:
Refrigerator Door Gasket
  • Carla from SALEM, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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All Instructions for the 25368802012
61 - 75 of 321