11028632701 Kenmore Washer - Instructions
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Electrical burning smell washer stoped working
Replaced motor starting capacitor. Noticed water leak at pump and replaced pump
Parts Used:
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Arthur from Statesville, NC
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
11 of 19 people
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The water intake hose had a hole and was leaking. I think a rat chewed it.
I first watched a YouTube video on how to open up the machine. It was a breeze. I removed the part the hose attaches to where the water comes out and into the tub. The hardest part was removing the old hose clamps. Had I known I would have used new clamps. I took off old hose and replaced with the new one, it took longer because of the clamp issue. Otherwise it went fairly easy, to my surprise. Even tho I am a 70 yr old woman I will try to fix what I can. Doing this saved me at least $600. For a new washing machine. I'm so proud of myself.
Parts Used:
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JANET from GERMANTOWN, NY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
7 of 7 people
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Fabric Softener dispenser was broken
Replacing the fabric softener dispenser was very easy. It just snaps on. Make sure you line up the tabs with the holes in the agitator, otherwise it will not stay on and will fly off and break in the spin-cycle. This is how the first one broke to begin with.
Parts Used:
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Steve from Lufkin, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
7 of 8 people
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top agitator would not operate
unscrewed a bolt, pulled top agitator out and replaced parts and reinstalled.
Parts Used:
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Larry from Edgewood, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
8 of 11 people
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Agitator not working
Removed cap, used a wrench to remove nut for agitator, put new one in place put nut back on and the cap back on and started washing clothes easy fix saved me $300.00 Thank you
Parts Used:
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kevin from oxford, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Wrench set
7 of 8 people
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Broken Fabric Softener Dispenser
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JOAN from Little Elm, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
8 of 11 people
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Ground prong on power cord was broken
Disconnected old power cord inside control cabinet, removed strain relief , then removed damaged power cord. Reinstalled new cord with new strain relief.
Parts Used:
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RONALD from PORT ORCHARD, WA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
10 of 17 people
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Lid trigger went and fried both plug and connector
Purchased lid trigger elsewhere but got the connector on line here after being told I would need to purchase complete wiring harness to correct. Once lid trigger was in i stripped the three wires that went to lid trigger and pushed thru the back side of the connector. Then I plugged into trigger. Now washer works again. Very easy to do.
Parts Used:
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barbara from MILLVILLE, NJ
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
8 of 12 people
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washer would not agitate when lid was closed
The only tricky part was figuring out how to get to the part. There were only two screws that seemed likely candidates to pop off the control panel (on the back at the corners). Fortunately for me the obvious answer was the right one...the panel lifted up and the new part went in - very easy.
Parts Used:
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Timothy from Saint Louis, MO
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Wrench (Adjustable)
7 of 9 people
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drain hose for washer was cracked and leaking
This was really easy and the part came in like 2 days. All I needed to do was flipthe washer on its side and remove the old hose...a couple screws and install the new one...it was a perfect match so ...no issue.
Parts Used:
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richard from orange, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
8 of 12 people
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Washer not completing rinse cycle. Broken centrifugal switch
I disconnect power from wall outlets. Turn off pipes and remove water hoses from machine. Clear machine making room to operate.
I removed two Phillip head screws from behind the console, press down lightly on console then flipped it back. Disconnect the lid switch by releasing the plastic clip. Used a screwdriver to release the 2 metal holding clips (one on each side on top of machine. Ease the case up slightly then pull back gaining access to the centrifugal switch which is mounted to the motor with one Phillip head screw. One end of switch was broken and disconnected. Motor was not keeping up. Discharged capacitor by grounding the terminals with an insulated plyers. Lift the clip on the broken switch then pull the connector off. With new switch in hand, remove each of the 5 wires from the old switch by using a needle nose pliers one by one and connect them to the new switch making sure each one is properly secured in please. Connect the new switch to the motor using the single screw. Secure the connector to switch. Replace case by tilting back about 45 degrees, slide under front frame of machine all the way then down inplace. Use the two metal clips to secure frame to rear panel. Reconnect lid switch. Return machine to usual spot, reconnect water hoses, turn pipes on make sure there are no leaks. Plug back into wall outlet. Washer was tried and all cycles were completed.
I removed two Phillip head screws from behind the console, press down lightly on console then flipped it back. Disconnect the lid switch by releasing the plastic clip. Used a screwdriver to release the 2 metal holding clips (one on each side on top of machine. Ease the case up slightly then pull back gaining access to the centrifugal switch which is mounted to the motor with one Phillip head screw. One end of switch was broken and disconnected. Motor was not keeping up. Discharged capacitor by grounding the terminals with an insulated plyers. Lift the clip on the broken switch then pull the connector off. With new switch in hand, remove each of the 5 wires from the old switch by using a needle nose pliers one by one and connect them to the new switch making sure each one is properly secured in please. Connect the new switch to the motor using the single screw. Secure the connector to switch. Replace case by tilting back about 45 degrees, slide under front frame of machine all the way then down inplace. Use the two metal clips to secure frame to rear panel. Reconnect lid switch. Return machine to usual spot, reconnect water hoses, turn pipes on make sure there are no leaks. Plug back into wall outlet. Washer was tried and all cycles were completed.
Parts Used:
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Rudolph from LAUDERHILL, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
6 of 6 people
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My husband did it. He popped the top control section off by sliding the knife under each side to lift it off.
The switch just snapped out of the holding section and the new part was snapped back into its place. He put the top section back on and it worked! Being a woman not knowing anything about repairing machines, I thought it went very well. I just googled my problem with the washer, it sent me to this site saying what they thought was the problem, I live chatted with someone and they confirmed the solution. I ordered the part and it came in 2 days and my husband fixed it. And now I have a working washer again. Thank you for your site. Anne
Parts Used:
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Anne from IRA, MI
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
6 of 6 people
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washer would walk all over when in the spin cycle
I tried to remove the outer console to get to the tub wear pads easier. This proved difficult for me for some reason. So I tipped the machine on its back at about a 45 degree angle. You will see the tripod support holding up the tub. The pads lie in between the bottom of the tub and on top of the tripod support . You won't be able to see the pads since the are on the top of the support, but you will see the two insert tabs of each pad sticking out. There are about 120 degrees apart from each other. I pushed up on the tub and slipped the piece of wood in between the tub and tripod support close to the pad. Taking a screwdriver and hammer I punched out the wear pad insert tabs. You can replace the old pad with the new one by using some force with your hands. Some pop right in and some you need to use a little leverage, maybe with the piece of wood you used to hold up the tub. Be careful not to get the pads greasy, keep clean as possible. Worked great.
Parts Used:
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Chris from Bonners Ferry, ID
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
6 of 6 people
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Washer would not work in agitate or spin cycle
Coupler is design to break when washer is overloaded or out of balance. Saves the motor from being burned out. Very easy repair. Unhook washer hoses and electrical plug...tip washer on side if there is no bottom to washer instead of removing side panels. Unhook clamps to water pump using flathead screwdriver. Water pump comes off without unhooking either of the two hoses. Remove 2 electrical connections and two clamps from motor using socket and screwdriver. Motor pulls out very easy...make sure you are holding motor so it does not drop onto floor. Remove motor mounting plate with socket. Remove old coupling using stubby flat screwdriver from both motor and transmission shafts. Install new coupling on transmission by placing a large socket onto plastic piece of new coupling and tapping lightly with hammer until flush with shaft. Install rubber piece of coupling...tap new plastic piece onto motor shaft using socket and hammer. Reinstall motor mount. Turn motor shaft so coupling pieces are aligned. Reverse order to reinstall motor and pump. I tilted the tub slightly when reinstalling the motor and pump as it is a tight fit...just be patient during this step.
The last step in this process is to go tell your wife that she in fact is NOT getting the new $2000 front loading washer and dryer set she saw at Lowes because you just fixed her washer for $20 including shipping.
It really is an easy fix...takes longer to unhook and move the washer than to replace part. Thank You Partselect for your excellent website and speedy shipping of product.
The last step in this process is to go tell your wife that she in fact is NOT getting the new $2000 front loading washer and dryer set she saw at Lowes because you just fixed her washer for $20 including shipping.
It really is an easy fix...takes longer to unhook and move the washer than to replace part. Thank You Partselect for your excellent website and speedy shipping of product.
Parts Used:
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yesenia from apopka, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
6 of 6 people
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washer wouldn't spin with load, then not at all with rapid clicking sound
Clutch was noticibly worn compared to new part. Direct drive flange had broken, this part should be steel. found a you tube video that was simple to follow. no problems
Parts Used:
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Lou from ATLANTIC HLDS, NJ
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Socket set
6 of 6 people
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