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Models > 11028042700 > Instructions

11028042700 Kenmore Washer - Instructions

All Instructions for the 11028042700
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Washer entered spin cycle, but would not spin.
The washer would enter the spin cycle, but after starting to spin, would quit, and beep repeatedly. The fault code shown was DL. The manual cited DL as Door Lock malfunction. A check of the door lock switch suggested an internal problem. Sears offered the part at a far greater price, and shipping was several times more than PartSelect.com. PartSelect was chosen, and the part ordered on-line. Within two days the part arrived. Installation was simply a matter of lifting the top of the unit on which the door is supported. IT is done by inserting a narrow screwdriver into the separation, and pressing on the two metal springs holding the top in place. The old part was simple to remove by extracting two phillips head screws and removing the cable from the cable mounts underneath the top surface then threading the cable and plug back through the cable hole. Before that could be completed, the rear cover of the control panel was also removed, and after the plug of the defective switch was removed, the new cable was connected, and threaded back through in the reverse of the removal of the old switch, the phillips head screws, the control panel rear cover and returning the unit top to the resting position and snappin it into place. The Power ON check indicated that the problem fault code was cleared. The unit functions normally with the new switch. Hats off to PartSelect. The part was available in stock, and shipped promptly, and at substantially less cost than Sears.
Parts Used:
Washer Lid Lock Assembly
  • Paul from Rio Vista, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
1 person found this instruction helpful.
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Water pump was busted.
Just pulled the old water pump off and replaced with new one and was good to go. Thank you so much for sharing the problems and how to fix. Dean
Parts Used:
Drain Pump
  • William from MAGNOLIA, MS
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Wrench set
1 person found this instruction helpful.
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The agitator was making grinding noises
Removed the softener dispenser and cap that's under it. Used 7/17" socket with an 18" long extension to reach the bolt that holds agitator down. Pulled auger off, pulled lower agitator off. Removed the 6 philips head screws that hold basket hub in place. Removed hub and installed new one, replaced screws. Lightly greased spline and reinstalled lower agitator. The auger has the cam section in it. A trick to get the rollers in place is to secure them to the cam with rubber band. Have string tied to the band. Insert the cam and when almose all the way in, pull rubber band off and the rollers stay in place. Reinstalled the bolt, cap and softener dispenser.
Parts Used:
Basket Hub Kit
  • Mark from Erie, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
2 of 5 people found this instruction helpful.
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the drain pump leaked water
fairly simple remove and put back in …I watched a video of a similar Maytag pump replace got some tips…the electoral connection is shielded by a pull up tab…so it was quite simple I got extra hose clamps in case?…didn’t need them
Parts Used:
Drain Pump Hose
  • James F Meehan from COARSEGOLD, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
1 of 2 people found this instruction helpful.
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Old hot water inlet hose had budge at both ends.
Turn water off at the inlet valve of hose you are replacing. Disconnect inlet hose the washer and let water drain out in a bucket. Then remove old hose. Replace new hose to inlet valve then washer . Use pliers to tighten both ends. Turn on water to check leaks at both ends of hose.
Parts Used:
Inlet Hose - 5 FT
  • Jimmy from MEMPHIS, TN
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
2 of 5 people found this instruction helpful.
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The seal in the upper agitator cap broke
I just unscrewed the top agitator cap and slid the o-ring on and put it back. Done in seconds.
Parts Used:
Washer Inner Cap Seal
  • Veronica L from Junction City, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 of 3 people found this instruction helpful.
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Broken hinge pin.
Removed broken hinge, replaced with new.
Parts Used:
Washer Hinge
  • Kevin from Tucson, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
0 of 1 people found this instruction helpful.
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Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
Parts Used:
Spray Paint - 12 oz. - White
  • Howard from Boynton Beach, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
23 of 72 people found this instruction helpful.
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Won't drain the water
It was not easy but I dit my sell
Parts Used:
Drain Pump
  • Jose from Verobeach, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set, Wrench set
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washing machine showed F50 code
I watched a video on how to do it.it wasn't very difficult the hardest part was getting the machine out of the laundry room and laying it over
Parts Used:
Rotor Position Switch Kit
  • david from knoxville, TN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set
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Hole in casing of drain pump due to loose nickle being pulled into pump - No screen in inlet to pump
Pulled back off of washer. Removed Spring clamps from inlet and outlet of pump housing. Removed hoses. Removed three screws holding pump in place. Disconnected electrical plug connector. Reassembled in reverse order. Note: new pump had no isolators and pump motor cover looked like a rat had chewed it up; however, motor, pump, and hoses appeared to be new. Put it on without the motor cover and it works. Epoxied the old pump housing to seal it up and now have a spare.
Parts Used:
Drain Pump
  • CARROLL from HENDERSONVILLE, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Washer making noise down close to bottom of machine.
First unplug electrical, disconnect all hoses. If there is a large volume of water left in the machine you need to get it out.Pull machine out so you will have room to work. Lay machine front face down. Remove drive belt, inspection cover.Take the hose clamps back up the hose,remove hoses from pump. Remove the three screws that hold the pump in place.Replace pump, take steps back as you removed the pump to restore machine to operation.Total time 45 min. I am old and slow.
Parts Used:
Drain Pump
  • Ronald from Demopolis, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
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vigoirously shaking causung UL code
Replaced rods with new set of 4
Parts Used:
Suspension Rod Kit - Set of 4
  • Josh from Lodi, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
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The washer was trying to walk off during the spin cycle.
Well i watched a video on youtube that demonstrated the repair, and it seemed easy enough, so i ordered the parts which arrived quickly enough that we avoided a trip to the laundry mat, very cool! So i did just what they said to do, unplug machine, tape down the lid, use a putty knife to pop the retaining springs in front. I used a long screwdriver to hold up rod on top and then rotate the ball around and let the rod fall through, them i used a yard stick to pop out cup on bottom. I did have assistance holding the drum back so i could see, Then i reversed the process with a new rod. The only reason it took 30 min was i did not put the cups under the balls on top, because it didnt have them in the first place, i decided to put them in after then reading the instructions. The machine runs like new, and my wife is very happy!!
Parts Used:
Suspension Rod Kit - Set of 4
  • James from Alvin, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Washer was noisy and had a lot of movement
The rod kit fixed the issue. I cant really explain how I did it, because I dint know if I did it the right way.
Parts Used:
Suspension Rod Kit - Set of 4
  • Shawn from Indio, CA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
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All Instructions for the 11028042700
61 - 75 of 121