11021202011 Kenmore Washer - Instructions
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Plastic gears wore down not allowing top half of agitator to spin
Popped off top of softener cup. Pulled out screen. Used nutdriver to back out the only bolt holding the agitator on. Pulled it off popped out plastic "gears" and popped new ones in. Put back in reverse order. Done in 5 minutes....worked perfectly! Easy!!! Thanks !!
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Jonathon from LOCKPORT, KY
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
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Washer agitator was slipping
Removed the agitator cap, then removed the plastic, spring loaded retaining part (needed a square head tool). Once out, the cog retainer came out, replaced all four cogs, and replaced in reverse. Easy as pie & took 10 minutes!!
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Penu from SAN MARCOS, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
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Agitator was not turning
Repair was simple and quick. Started by removing softener cup and removed bolt holding part that housed dogs. Removed housing and slipped of hold down clamp and replaced the 4 dogs then reversed procedure all took about 8 mins
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Douglas from CONCORD, NH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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agitator would not turn
Pop the top off the agitator, remove the bolt, pull off the agitator, pull out the part holding the cogs (dog ears),remove and replace cogs, reassemble. Works great now.
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Sam from Surfside Beach, SC
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
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top agitatior was slipping
from start to finish was about 10 minutes. used screwdriver to pop off top cap of agitator. used ratchet with small extension to take out bolt for agitator. removed agitator, placed it on ground for leverage and pulled off top agitator. carefully observed old directional cogs. flipped top agitator upside down removed old worn out/ broken plastic cogs. replaced them with the new ones. hard to screw up they only install one way. kept top agitator upside down and put rest of agitator back on. flipped it right side up and pressed down hard for secure fit. placed agitator back in washer. reinstalled bolt. placed cap back on and was finished...25 year old washer working like new. $2.80 not including shipping...
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Steve from LANGHORNE, PA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
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The cap thingy seal broke and splattered fabric softener.
I pulled out the old cap with my hands and jammed the new thingy into place. The lady of house did the repair. Easy
Parts Used:
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Diane from Corvallis, OR
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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agitator cogs wore out
Removed the agitator assembly with a socket wrench and extension, replaced cogs, reinstalled assembly...took about 10 minutes because I dropped the assembly once, and had to reassemble it. An absolute "piece of cake."
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Wendell from Hudson, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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Upper portion of agitator would not function!
Removed top portion of agitator to expose the nut which held it to the shaft and removed the nut with a socket and ratchet. Removed the entire agitator and carefully took apart the plastic part which held the old directional agitator cogs (4 of them) and removed them and replaced with the new ones which I had ordered. I then reassembled the agitator and dropped it in place and fastened & tightened the one nut which I had removed earlier. The entire process probably took about 10 minutes and we immediately tried the washing machine and observed that the top portion of the agitator was turning exactly as it was supposed to and I am extremely pleased that I was able to make the repairs myself. This was a very pleasant process and I would highly recommend your business to my friends and relatives. Thank you very much for your efficient help.
Sincerely,
Ken Lancaster
Sincerely,
Ken Lancaster
Parts Used:
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Kenneth from Merced, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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The agitator would not move.
I removed the center cap from the agitator, which then exposed an inner cap with rubber seal. These were both easily removed with no tools... just a slight pull. Then the center screw was exposed. I removed that "one" screw and pulled the upper agitator assembly off. The old dog ears literally fell right out. I simply ensured that I placed the new dog ears in the same direction as the old, which is not hard to remember because the little housing piece that holds them is molded in the angle of the ears. Putting it back in took the most time because the new ears can easily fall out. In order to overcome this I had to assemble the pieces that had been removed and carefully put them back in place. At that point I had to manage to get the screw back into position and tighten it up. I put the inner cap with seal back in place and then the agitator cap... Done! It's an old machine but works great with a simple repair. The dog ears were so inexpensive that I purchased two sets. Great site!
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Manuel from Tehachapi, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
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The agitator was no longer turning.
First I popped off the very top cap of the agitator. I then used a socket extension to access the mounting bolt in the interior of the agitator. Once the bolt was loose i pulled the agitator off and dropped out the middle piece. With this out i switched the 4 cogs with the old. I then held the agitator assembly upside down and placed the middle piece back in. The most difficult part was aligning the agitator back onto the bottom part. Screw it back in place and pop the top back on.
Parts Used:
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Steve from Troy, TX
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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Top part of agitator not turning
The repair was very easy, I took the top cap off the agitator and removed the recess bolt and pulled the agitator out of the washing machine,put the agitator on the floor and put my feet on the sides of the agitator and pulled the top haft apart,replaced the agitator directional cogs put back together work great
Parts Used:
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Merrill from Attica, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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The agitator stopped working....no spinning
I popped the liquid detergent cap off of the top of the Agitator. I then removed the seal cap to expose the Agitator dog assembly and bolt. I removed the entire Agitator dog assembly and Agitator by removing the single 7/16? bolt. I pulled the old dogs out, put the new dogs in and reassembled the Agitator Assembly.
Works like new!!
Works like new!!
Parts Used:
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Christopher from Wichtia, KS
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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agitator is now just annoying
popped off the softener dispenser, pulled out seal over nut assembly, used socket wrench with extention to loosen and remove nut holding cog assembly.
slid holding ring off of the bottom (mine was black in color) pulled out old dog agitators put in new ones, reverse assembled the unit tightened it down, (be sure not to go too tight there is a rubber bushing under the nut) ran a small test load of laundry and it now works great!!!!
slid holding ring off of the bottom (mine was black in color) pulled out old dog agitators put in new ones, reverse assembled the unit tightened it down, (be sure not to go too tight there is a rubber bushing under the nut) ran a small test load of laundry and it now works great!!!!
Parts Used:
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Kelly from Norcross, GA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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The upper section of agitator would not agitate.
Snap off softener dispenser. Pop off top of agitator with flat head screw driver. Use long handled socket ro remove agitator fastener. Lift off entire agitator assembly. Flip upside down on floor. Secure top section of agitator between feet and carefully unsnap but lifting upper portion. Look at placement of existing agitator cogs in upper section between feet. Remove cog retainer. Note position of cogs. Replace one cog at a time making sure they are repositioned the same way. Attach cog retainer. Place bottom portion of agitator in alignment and snap. Flip over and reinstall on washer center assembly. Place bolt and washer back into assembly and retighten. reattach cover and softener dispenser (if you have one). Done! Less than 15 minutes.
Parts Used:
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Melissa from Raleigh, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
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Agitator stopped turning with a load in it.
Pulled cap off top of agitator, loosened bolt down in center of assembly and pulled collar up with pliers.
Removed old dog ears and replaced. Need to be extra careful on direction of dog ears.
Very simple; even a cave man could do it!
Removed old dog ears and replaced. Need to be extra careful on direction of dog ears.
Very simple; even a cave man could do it!
Parts Used:
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Harry A. from Maitland, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers, Socket set
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