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Models > 11020112310 > Instructions

11020112310 Kenmore Washer - Instructions

All Instructions for the 11020112310
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Agitator wouldn't agitate
Removed the bolt that holds the agitator in place..pryed the metal ring that holds the agitator dogs in place..replaced the old dogs with the new ones..old ones were broke off so I had to figure out what direction to install them by assembling everything and making sure that the dogs would catch the teeth on the part that surrounds them..reassembled and then the machine wound agitate properly..but then discovered that the direct drive clutch was not working keeping the drum from spinning..so I replaced the clutch but that's another review..
Parts Used:
Agitator Directional Cogs
  • Timothy from PRAGUE, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
1 person found this instruction helpful.
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Washer would not agitate or spin and took over 2 hours to go through all cycles.
Started by replacing the lid latch assembly but this did not fix the problem. Parts Select representative suggested replacing the drive pulley clutch assembly. I order this and a new shift actuator. Had difficulty installing the new black shift actuator as it has a different electrical connection location from the original red part. The plug on the existing wiring harness would not reach the socket on the new black shift actuator. I had to remove the socket from the new black actuator casing so the plug would reach the socket. Washer is now working.
Parts Used:
Lid Latch Assembly
  • Danny from HARRISBURG, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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spin cycle did not activate
Replaced hinge switch. Still no spin cycle. Noticed hinge bearing cracked & if hinge forced into switch, spin activated. Ordered new hinge bearings.Spin cycle still didn't engage. On further examination, observed that hinge was bent. Straightened hinge & worked like a charm. Didn't really need new switch or bearings. NOTE : Avoid having washer door bang shut.Took longer than expected, but each procedure was simple.
Parts Used:
Lid Hinge Bearing
  • Enrique from Miami Shores, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
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cogs wore out
remove top of adigator and remove bolt. remove plastic clip and cogs.replace in reverse order.
Parts Used:
Agitator Directional Cogs
  • Rudy from Tariffville, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver
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Washer did not spin. Broken bolt inside agitator. Needed to replace agitator.
Part ordered was incorrect even though your website said that it was correct when I ordered it. Part sent back. Have since bought a new washer. Your contact person to return part was very helpful.
Parts Used:
Agitator
  • carl from HUNTSVILLE, AL
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
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The cap thingy seal broke and splattered fabric softener.
I pulled out the old cap with my hands and jammed the new thingy into place. The lady of house did the repair. Easy
Parts Used:
Washer Inner Cap Seal
  • Diane from Corvallis, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Agitation ceased
After a quick Google search I determined how to pull off the softener dispenser and top cover. Removed one bolt and pulled agitator out and apart.. Anyone who has used a socket set can do it.
Parts Used:
Agitator Directional Cogs
  • Nelson from UNIONTOWN, OH
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Plastic gears wore down not allowing top half of agitator to spin
Popped off top of softener cup. Pulled out screen. Used nutdriver to back out the only bolt holding the agitator on. Pulled it off popped out plastic "gears" and popped new ones in. Put back in reverse order. Done in 5 minutes....worked perfectly! Easy!!! Thanks !!
Parts Used:
Agitator Directional Cogs
  • Jonathon from LOCKPORT, KY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Agitator was not turning
Repair was simple and quick. Started by removing softener cup and removed bolt holding part that housed dogs. Removed housing and slipped of hold down clamp and replaced the 4 dogs then reversed procedure all took about 8 mins
Parts Used:
Agitator Directional Cogs
  • Douglas from CONCORD, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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agitator would not turn
Pop the top off the agitator, remove the bolt, pull off the agitator, pull out the part holding the cogs (dog ears),remove and replace cogs, reassemble. Works great now.
Parts Used:
Agitator Directional Cogs
  • Sam from Surfside Beach, SC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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top agitatior was slipping
from start to finish was about 10 minutes. used screwdriver to pop off top cap of agitator. used ratchet with small extension to take out bolt for agitator. removed agitator, placed it on ground for leverage and pulled off top agitator. carefully observed old directional cogs. flipped top agitator upside down removed old worn out/ broken plastic cogs. replaced them with the new ones. hard to screw up they only install one way. kept top agitator upside down and put rest of agitator back on. flipped it right side up and pressed down hard for secure fit. placed agitator back in washer. reinstalled bolt. placed cap back on and was finished...25 year old washer working like new. $2.80 not including shipping...
Parts Used:
Agitator Directional Cogs
  • Steve from LANGHORNE, PA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Washer agitator was slipping
Removed the agitator cap, then removed the plastic, spring loaded retaining part (needed a square head tool). Once out, the cog retainer came out, replaced all four cogs, and replaced in reverse. Easy as pie & took 10 minutes!!
Parts Used:
Agitator Directional Cogs
  • Penu from SAN MARCOS, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Agitator doggs wore out
Followed youtube video. Great instruction.
Parts Used:
Agitator Directional Cogs
  • Glenda from FUQUAY VARINA, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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No problem
That OK , easy.
Parts Used:
Agitator Directional Cogs
  • Luu from STANTON, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Agitator was not turning properly; soap left on clothes. The teeth on the agitator dogs were worn off.
Gently pry top of agitator off with small flat-blade screwdriver. Using the square end of a 1/2-inch socket extension, unscrew the plastic center "nut." Lift agitator off, remove center cone that holds the dogs, slip the retainer ring off, remove the worn dogs and replace. (Great opportunity clean the soap scum off the agitator!) Reverse the process to complete the repair.
Parts Used:
Agitator Directional Cogs
  • Carol from WEST LIBERTY, IA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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All Instructions for the 11020112310
91 - 105 of 434