10651149110 Kenmore Refrigerator - Instructions

All food and drawers were removed from the freezer, including ice tray. The left side shelf brackets were removed to ease removal of the back panels which expose the the bi-metal defrost thermostat. Six screws to remove the large back panel, plus the shelf support rails needed to be loosened to remove the smaller upper panel. The bi-metal thermostat is mechanically clipped to the upmost coil of the condenser. The two wires must be cut and wires for the new thermostat spliced in. The wires were tinned with solder to insure a good connection, then twisted and crimped with an automotive end connector. With the smaller 22. 8 Cu. Ft. Refrigerator a lot of the work will have to be performed with one hand. The hardest problem here is diagnosing the malfunction correctly in the beginning. I was impressed that the replacement part was received in two days . . .

I spent several hours defrosting the unit. Making sure the vents were all defrosted and free of ice. The part replacement is fairly straight forward; remove the thermostat, cut two wires, reconnect the wires following color codes, attach to coil and restart. And, "Yippie!". Nothing. Zilch. Zero. Because I could not connect with the online repairman, I spent 40 bucks for nothing; problem was not resolved. Thanks for taking my money. I'm bummed and with just a little less money in my pocket. Never again will I ever purchase another Whirlpool product. Or buy from your outfit again (because of the over priced part). I replaced a 25 year old 'working' General Electric fridge for this junk that sat in the warehouse for four years before this was delivered to me in 2018 and sold to me as a "new" appliance. This was found out only when it crapped out and I needed to have it checked out for repair. Oh yea, I only had the comment section and the part recommendation to go by, and the latest comments are at least two years old. I'll be surprised if this even gets posted.

I installed a Ice Door Kit. It works Great Now!

My ice maker would not produce ice. I removed motor module which involved removing ice maker from freezer, removing motor module cover and 3 screws. I found short (burnt place) in copper of existing module. Ordered new motor module, replaced, and all is fine. Great service, quick delivery and correct part.

My owners manual said to unplug fridge from elec outlet, use a kitchen knife to gently pry off the switch plate
(manual had a pictoral example), unclip the two wire, replace with on new switch and replace the switch. Close
door and plug back in. Open door to check that the lite
works. Walla! It did. Thanks!

Sincerely, Ron Marshall, Billings, MT

Popped the old one out with a kitchen knife and popped the new one back in. It tool less than 15 seconds!!

I pried the old one out with a screw driver and pushed the new one in. I expected instructions in the box it came in but there were none.

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

Used the instructions on your site.

shook bottle and painted waited a day and repeated

Please bear in mind I am 65 years old & it was harder to get up & down off the floor then to change the switch. Was very easy - watched video, unplugged unit. I used the putty knife at the right front corner to work loose, when it came loose had to loose the left side a little. The unit pulled out easily. detached the wired that had a single plug with 2 prongs on it. Attached the plug, pushed new switch into place. There was no way you could place wires on wrong prong. When done, plugged refrigerator back in & checked if working. I CAN SEE THE LIGHT and the food in the freezer now. Thank you for making an easy repair.

Unplugged it for a day listened to the ice melting on the inside and plug it in again. Decreased the temperature settings and it now seems to work fine. I will save the part in case I ever need it in the future.

Viewed the viedo - it showed what to do

After plugging in the new relay to no avail. I replaced the thermostat. That fixed the problem.

1)pry out the old/defective light rocker switch with a screw driver (flat head) and pull out the cables 2)unplug two connectors at the end of light rocker switch 3) connect new light rocker into two connectors 4)push the wires inside and put back new light rocker switch