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Jim
November 11, 2017
Part number 8201707 my fridge door makes a hard click when opening to 90 degrees and when closing. The noise seems to come from the plastic grommets designed to assist with holding the open position and finish the closing motion. Does this part include these plastic parts? If not what is the correct part number?
For model number KSRP22FNBT00
Hi Jim, Thank you for the question. This set only includes the two bottom hinges for both doors. The part you need is the Cam, PartSelect Number PS11752991. Hope this helps!
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Greg
January 15, 2019
I was taking the bottom drawer out of the refrig and may have opened it to far.(hyperextended) the refrig does not stay closed. I ordered and replaced the plastic lower door closing cam thinking it was worn down. Still did not solve the issue with the door staying closed ?
For model number KSRS27ILSS13
Hi Greg,
Thank you for your question. If the door is not opening or closing correctly and you have already replaced the lower door closing cam, there are some parts that you will need to check to see which ones are causing the issue. You will need to check the door cam, the door hinge set, the fresh food door gasket, the crisper drawer and the top hinge. I hope this helps. Thank you and have a great day!
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Denise
March 5, 2019
Need screws for top hinge. Do i need the whole set to get it.
For model number Ed5thaxms00
Hello Denise, no it does not look like you will need an entire set of screws, but you will require one of part number PS11745625, and part number PS11742758 for install. Hope this helps!
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Dora
February 18, 2020
Door doesn't close and stay closed. Refrig door sets lower than freezer door. Looks like the grommet or gaskets are gone on bottom hinge. Had to heavy of stuff in door. Replace hinge?
For model number 10655522400
Hello Dora, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number: PS11752991 and PartSelect Number: PS11739042 for the Door Cams. These parts work together with the hinge to keep the door level and allow the door to open and close properly. We hope this helps.
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Part Videos
Replacing your Whirlpool Refrigerator Door Hinge Set
Customer Repair Stories
Average Repair Rating: 4.6 / 5.0, 2 reviews.
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refrigerator door wouldn't remain closed
The plastic lower door closing cam was worn down. Replacing it was very simple: remove the top door hinge by unscrewing three nuts; lift the door off the lower hinge; unscrew and remove the lower door hinge; screw the new plastic lower door closing cam on to the new door hinge; screw the new lower door hinge; lift the door back on to the lower door hinge; screw the top door hinge.
This was a very simple job. Remove the top Hinge bracket, a total of 4 screws, lifted the door off the bottom hinge, removed the bottom hinge set up, 2 screws, replaced it, and attached the new bottom black door cam, lifted the door back onto the bottom hinge and aligned the top hinge, and reinserted the screws, and Ta Da, The door works like a new refrigerator door. 15 to 30 min tops. I did not even have to take the refrigerator items out of there door holder.
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