Replacing your General Electric Refrigerator Dispenser Crusher Cover
Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice | Ice maker dispenses too much ice | Ice maker not making ice | Ice maker dispenses too little ice
This part works with the following products:
Refrigerator.
Part# WR17X11497 replaces these:
AP3204127, 1025943, WR17X10699, WR17X11237
Customer Reviews
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36 Reviews
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★★★★★
★★★★★
John S - October 5, 2022
Verified Purchase
exact part
great part, repair was as easy as your video sai it would be.
thanks
★★★★★
★★★★★
Steven S - September 3, 2022
Verified Purchase
Rapid response
I received the part the next day. Easily installed with the help of your video.
★★★★★
★★★★★
Nicole B - December 3, 2021
Verified Purchase
Easy repair with the video clips!
The part arrived as expected and now the icemaker is working fantastic! Thank you!
★★★★★
★★★★★
Anthony P - September 2, 2021
Verified Purchase
Almost an appliance repairman(person)
The part was spotless,packaged well,and installed in 7 minutes ready to make ice. Your disgrams are great,and show assembly.
★★★★★
★★★★★
Janet P - July 9, 2021
Verified Purchase
Ice maker part
Worked great and was just what I needed. The video that is online with the product was very helpful. Would order from again
★★★★★
★★★★★
Mark B - April 23, 2021
Verified Purchase
ice crusher cover
part came fast was a perfect fit took no time to change out would recommend
★★★★★
★★★★★
Jerry E - February 18, 2021
Verified Purchase
Easy repair - make sure to watch video.
Ice dispenser works like new
★★★★★
★★★★★
Hamlin A. P - February 4, 2021
Verified Purchase
Ice Crusher Cover
The part came in a timely way, and thanks to the attached instructional video, was easily replaced. GOT ICE.
★★★★★
★★★★★
William R - November 2, 2020
Verified Purchase
Easy to install part
The part arrived as expected and even came with a install guide that had a video link on how to install it. The assembly was like a puzzle but once you figure out the sequence it took only a few minutes to install.
★★★★★
★★★★★
Connie K - June 24, 2020
Verified Purchase
Part
The part was in great condition. It was just the piece I needed. Thanks.
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Customer Repair Stories
Average Repair Rating: 3.8 / 5.0, 46 reviews.
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Was dispencing way too much ice all over the floor.
Like I said I was getting too much ice. Typed it in on google and this site was one of the listings. I went to your site and found out the ice crusher cover was broken. The broken pieces in my glass with the ice cubes was another indication but I didn't know what it was called. I watched the video before ordering and I figured I could do
... Read more this so I ordered the part. 3 days later it was here so I took the ice bin out of the freezer and let it get warmed up like the guy said in the video. I watched the video while the part warmed up. Now its time to start. I kepted the video on the computer screen just in case. I took my time and about 30 min I was making ice again. "WATCH THE VIDEO" Thanks for having this for me to watch. Made the job a piece of cake!
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James E from SYRACUSE, NY
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
1 personfound this instruction helpful.
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Lost all power except light bulbs.
For the Main Control board: I took pictures of connectors and matched them to same numbered connectors on the new board, but it's hard to get it wrong, really. Since the old board zapped a hole right through the plastic sheet behind it, I made a new one with the original as a template. For the ice auger, I left the blades on the old, brok
... Read moreen one til I was ready to swap them to the new one to keep them in order, and used a new nut though the old one probably would have still worked. The clear crusher cover plate does wiggle on the auger assembly, blades and all. Just be sure to take pictures to remember how it all goes together. The trickiest part is removing the crusher assembly without breaking plastic--only use just enough force to release the claws. You'll have to at least partly take apart the rod pieces underneath. I cleaned everything with warm, dish soap water and some white vinegar mixed in. Some parts I put in the dishwasher. This a good time to clean the entire frig, too. You may want to also have new water line connector hardware on hand, too, just in case it gets damaged/leaks if disconnected and reconnected for servicing. Always unplug the frig first to start. I used a small, indoor/outdoor temperature device to check the freezer and frig temps to check when done to make sure it worked. Finally, it really, really helped having a "loaner" frig during this time!
look very carefully at the picture you provided in the parts fish, removed the ice maker tray and the rest was very easy ,i saved alot of money and time doing it myself.
Your video on this procedure is excellent and cannot be improved upon by my experience.
Malcolm from Greenville, SC
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
0 of 1 peoplefound this instruction helpful.
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Ice maker stopped working, ice falling out of the bucket
Ice maker replacement was pretty simple. The most difficult part was detaching the electrical plug from the refrigerator. The two tabs on the side are a little difficult to pop out of the way. If you have that taken care of, the rest is easy. Simple crosspoint (Phillips) screws hold the ice maker in place. Nothing too difficult about
... Read more it. My ice fell out of the bucket because my Dispenser Crusher Cover was broken. That was a simple removal and replacement, took less than five minutes.
Read less
Nate from Fort Worth, TX
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
0 of 1 peoplefound this instruction helpful.
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no ice crush
removed the the crush cover and puty the new parts loose 2 screws easy
Turned off, then removed the ice maker from the freezer and followed the instructions on the video at PartSelect. Installation was very straight forward and exactly as shown on the video. It took longer to empty and dry out the ice maker than the repair. Slid the ice maker back into the freezer and turned it on. Works just like new.
I watched the "how-to" video on the website and decided that I needed to disassemble the icemaker first (before ordering parts) so that I could make sure I was ordering all the parts necessary for a complete repair. Good thing I did. I didn't notice the cracked cover and chipped nut until I had the icemaker all apart. I then ordered the n
... Read moreecessary parts. When they arrived 2 days later, I set up a table near my computer so I could re-assemble the unit as I watched the repair video...pausing the video as necessary. It all went without a hitch and worked perfectly when re-installed in the freezer. **Note: I left the old parts out of the ice bucket while I was waiting for the new ones to arrive...taped up the gaping holes in the ice bucket with blue painter's masking tape and re-installed the bucket in the freezer with the icemaker on...so I could still manually retrieve ice out of the bucket. I left the switch on the front of the freezer door in the "water" position to remind me that I couldn't dispense ice. Water dispensing worked fine. The video is the key. Impossible to make a mistake if you pay attention.
found a large lockwasher and washer in my tea glass
removed the ice, auger, bin assembly and slowly examined it and began disassembly until i found the broken part and then removed them .. i went online and found the parts almost instantly the parts came in 2 days , the repair video,s were most helpful so much so that i decided to replace the ice chute, door solenoid which looked diff
... Read moreicult until i watched the repair video and read other peoples feed back well good luck ! DM
When serving of ice thought the door, ice was comming out without stoping , filling up the glass and falling on the floor.
Part: Dispenser Crusher cover: after whatch the movie on line: How to change the dispenser crusher cover, was very easy to do the job. The video is excelent and show in details wht to do. No problem at all. Changed the part, fixed the problem, works as a brand new.
PAULO from HIALEAH, FL
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
4 of 8 peoplefound this instruction helpful.
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Questions and Answers
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4 questions answered by our experts.
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Frank
December 3, 2017
My dispenser crusher cover.Somehow cracked in two places, and the auger blades got caught on the cracked edge and pretty much seized the auger's movement. I have disassembled the bucket, repaired (glued) the dispenser crusher cover, and re-assembled the unit and it works ok. Only problem now is the motor which drives the auger's rotation is now making a very labored sound and I suspect the experience of being seized on the cover may have stressed the motor. Is that motor a replaceable part?
For model number GSS25JEPECC
Hello Frank, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is Part Number: PS1993875. Good luck with the repair!
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Jamie
October 22, 2019
My ice maker crusher cover is metal and it had rusted. When i dispense ice i get rust chips in my glass. Would this solve the problem? Would i need a whole new bucket?
Hello Jamie, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!
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Donna
May 8, 2019
Not sure what the replacement part is called that i need :) its the small cover on the bottom of the icemaker that maybe is the guide area where it dispenses into the door??
our problem is the opening in door where the ice flows through stay iced over all the time & no ice unless we scrap it out :( :(
For model number GSL25JFPA BS
Hello Donna, thank you for inquiring. You may be referring to the Dispenser Door Assembly or Flapper part PS964304 for your model. Please feel free to get back in touch with us.
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Frank
December 5, 2017
The answer you provided was for the plastic part that cracked, not the motor which drives the auger. Is the motor that drives the auger replaceable? Prior question:My dispenser crusher cover.somehow cracked in two places, and the auger blades got caught on the cracked edge and pretty much seized the auger's movement. i have disassembled the bucket, repaired (glued) the dispenser crusher cover, and re-assembled the unit and it works ok. only problem now is the motor which drives the auger's rotation is now making a very labored sound and i suspect the experience of being seized on the cover may have stressed the motor. is that motor a replaceable part?
frank for model number gss25jepecc
answer:
hello frank, thank you for contacting us. i have researched the model you have provided and have found the part you’re looking for is part number: ps1993875. good luck with the repair!
For model number GS525JEPECC
Hello Frank, Thank you for your inquiry. Yes, the motor would be part# WR60X10258 which both crushes the ice and turns the auger. Hope this helps!
