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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
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Troubleshooting
This part works with the following products:
Dishwasher
Part# 00615820 replaces these:
AP4483125, 615820
Questions and Answers
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6 questions answered by our experts.
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John
October 3, 2019
Your response previous question: Access valve or drain hose leak- i replaces valve and not leaking from hose.Leak is running down motor ps8727899 when hot water is running. Is it a gasket somewhere in diverter motor or above
For model number SHX68T55UC
Hello John, thank you for writing back. It may be leaking down from the Sump, part number PS8737203, or the Water Distributor (Diverter Valve), part number PS8737182. You may also want to consider a faulty Sealing, part number PS8729240 that is a part of the Water Distributor. I hope this helps and good luck with your repair!
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Peter
March 29, 2023
My washer motor bearings are bad, wondering if I just need the motor (part number PS8727899) or the assembly (part number PS11724988)?
For model number SHP865WF5N/11FD990200128
Hi Peter, thank you for reaching out. According to our research, you may only need to replace the motor, part number PS8727899. Glad to be of assistance!
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Victor
May 16, 2023
Hello, I have a Bosch SHEM63W52N dishwasher that developed an Error 02 (no heat). I ordered and bought the suggested replacement part from you and the E02 dissapeared and the unit heats the water nicely. BUT!, now there is no spray water is not sprayed from the up and down arms. There are no errors now and the cycle starts and ends normally. In a previous response you suggest to check the diverter motor because it can make the pump water deficient. Can you elaborate on the functioning of these two motors? If I touch the circulation/heater motor I can feel it moving. Thank you in advance
For model number SHEM63W52N
Hi Victor, thank you for asking. Since you have checked the circulation pump and it is working, we would recommend checking the diverter motor, part number PS8727899, to solve the problem. The diverter motor controls the flow of water to the spray arms, whereas the circulation pump is used to move the heated water through the spray arm to clean the dishes. We hope this helps, good luck with this repair!
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John
October 3, 2019
It appears the dishwasher is leaking from mfg part #00615820 (part select# ps8727899) listed as motor (diverter motor). Is this common, is it from a different section and leaking down, is there a fix, can i do it,
Please advise
For model number SHX68T55UC
Hello John, thank you for inquiring. The leak is most likely being caused by either a faulty Access Valve, part number PS8729241, or Drain Hose, part number PS8737004 for your model. Most of our customers perform these repairs themselves, and we do have repair videos online that you may find helpful. Here is a link to our YouTube channel: https://www.youtube.com/user/partselect. Good luck with your repair!
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Adriana
February 2, 2025
Im getting error 15 and can not even shutdown it. The technician came and without inspecting it told me I need to buy a diverter motor. However I read here it could be just to replace the valve access. Looking forward for your guidance
For model number SHPM65W55N
Hello Adriana, Thank you for writing. The E15 error code on a Bosch dishwasher indicates that the safety switch has detected water in the base of the dishwasher. We suggest checking for a leak in the base. Check the hoses and pump or areas that show evidence of a leak. We hope this helps!
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Norm
December 26, 2022
Error code 21. Is this the part to replace the washer motor?
For model number SHE68T56UC
Hello Norm, thank you for contacting us. The E21 error indicates a problematic circulation pump, part number PS11724988. It is also known as the wash motor and it moves heated water through the spray arm to clean the dishes. We would also recommend checking the diverter motor, part number PS8727899, because it can make the pump water deficient. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
