See part 700 in the diagram
( Grid squares measure 1x1 inch )
Upper Roller and Axle - Kit of 4
$
16.19
In Stock
In Stock
Get this part fast. Average delivery time via standard shipping: 1.8 days.
PartSelect Number PS3486910
Manufacturer Part Number WD12X10327
Manufactured by
GE
Product Description
Upper Roller and Axle - Kit of 4 Specifications
The dishwasher roller assembly attaches to the upper dishrack. It allows the dishrack to slide out easily. If the upper rack keeps falling off the track in dishwasher, the door will not close, the door makes noises, and/or dishes are not cleaning properly, it is best to replace it for more security. A flat-blade screwdriver is the only tool needed for this installation. Slide open the upper dishwasher rack and remove the retaining tabs from both ends of the rack and slide it out. Locate the older roll assembly, remove it, and replace the rollers. Remember to put back the tabs on each side before sliding it back in. Make sure the dishwasher is turned off before starting this repair.
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Troubleshooting
This part fixes the following symptoms:
Door won’t close | Not cleaning dishes properly | Noisy | Door latch failure
This part works with the following products:
Dishwasher.
This part works with the following products:
General Electric, Hotpoint, Kenmore.
Part# WD12X10327 replaces these:
AP4980629, 1811003, WD12X10327, WD12X0330, WD12X0356, WD12X0357, WD12X0383, WD12X0385, WD12X330, WD12X356, WD12X357, WD12X383, WD12X385
Questions and Answers
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Larry
December 22, 2017
Can i get a whole upper rack? It has rust spots on it and a few broken or missing pegs.
For model number GSD2200G02WW
Hello Larry, Thank you for your inquiry. The part number for the upper dishrack for you model is WD28X10369. Hope this helps!
23 people found this helpful.
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Gina
July 31, 2019
Which rollers do I need for my upper rack?
For model number 66512773K311
Hi Gina,
Thank you for your question. The rollers are sold with the rack adjuster kit for your model. The part number listed under your model number for the rack adjsuter kit is PS10064063. Here is some information on the rack adjuster kit. This rack adjuster kit will adjust the height of the upper rack of your dishwasher
Gray,
Approximately 12 inches wide and 6.5 inches tall,
Plastic, Metal,
Dishrack Adjuster Kit, Adjuster Kit, Dishwasher Rack Adjuster,
Includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design (2 adjuster assemblies, 1 left hand and 1 right hand actuator cover, 2 gray adjuster covers, and 2 gray adjuster housings),
The rack adjuster connects to the dishrack. I hope this helps. Thank you and have a great day!
3 people found this helpful.
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Debra
September 10, 2019
Can i get whole new racks for this model? Are the compatible parts available listed under model hda780-03 without the letters on end?
For model number HDA780-03HA
Hi Debra, thank you for your question. The part you are requesting on has been discontinued and we have no known replacement listed in our system. We have no further information. You are welcome to contact the manufacturer of the part to see if they have recently released a new substitute. I hope that helps. Good luck with your repair.
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Leo
February 28, 2018
The left side of the top rack does not stop. The right side does stop. I have ordered a new inner rail upper rack assembly. How do i install this part and did i order the correct part to fix the problem?
For model number PDWT200VBB
Hi Leo,
Thank you for your question. If upper dishrack was not stopping on the left side, then the inner rail upper rack assembly would be the correct part to fix the issue. I hope this helps. Thank you and have a great day!
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Edward
February 11, 2019
I need the upper and lower rack for my GE dishwasher
For model number GSD600D-03
Hello Edward, Thank you for contacting us. I have researched the model you have provided and have found the parts you are looking for are PS2577653 Upper Rack Assembly and manufacturer part number WD28X327 Lower Dishrack with Wheels. This is unfortunately listed as no longer avaialble. I would suggest contacting the manufacturer directly to inquire whether or not they have since replaced the part number.
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Ralph
October 29, 2019
What is skew for end caps on the upper roller? I am missing one and each keeps falling out .
Hello Ralph, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!
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Stephen
December 12, 2019
Will these rollers work for this machine
For model number Hda3400g02bb
Hello Stephen, thank you for your question. Yes, these are the correct upper rack wheels for that model. Good luck with your repair!
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Bee
December 27, 2019
Will the upper roller and axle kit of 4 work for this model? One of the wheels broke off the top rack now my upper rack is on a slant. Please help! Thanks!
For model number GSD5500G01WW
Hello Bee,
Thank you for your question. Yes, the upper roller and axle kit is compatible to your dishwashers model. We hope this helps!
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Part Videos
Replacing your General Electric Dishwasher Upper Roller and Axle - Kit of 4
Customer Repair Stories
Average Repair Rating: 4.5 / 5.0, 144 reviews.
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The rollers on the upper rack broke
There are eight guides that hold the rack rails in place. Use a Phillips screwdriver to remove the top two guides on each side in order to remove the rack from the dishwasher. The plastic axles on the rack and the rollers snap on. Use the hammer and punch to bend the metal clip on one end of the rail. Remove the plastic end piece then slide the rollers out. Place two new rollers in the rail and put the plastic end piece on. Use the hammer and punch to bend the metal clip back into place. Snap the rails on the rack and set the rack on the guides in the dishwasher. Replace the top guide using the screwdriver, you will have to twist the rails in order get them in between the
guides.
guides.
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Carl from Fairfield, TX -
Difficulty Level:A Bit Difficult -
Total Repair Time:30 - 60 mins -
Tools:Screw drivers -
Parts Used:WD12X10327
523 of 533 people
found this instruction helpful.
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Broken upper rack roller, rack kept falling off the track
Used the pliers to remove the broken roller. It came off in pieces. Slid new one on.
Cap on end of roller track was a bit of a challenge. It sort of twists & pulls off.
Cap on end of roller track was a bit of a challenge. It sort of twists & pulls off.
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Doug from Columbus, OH
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
-
Tools:Pliers
-
Parts Used:WD12X10327
390 of 396 people
found this instruction helpful.
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wheel replacement
Pulled the end cap off and replaced the wheel.
most of the parts were for future repairs
most of the parts were for future repairs
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michael from perry hall, MD
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
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229 of 430 people
found this instruction helpful.
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Rack falling off of upper slides
1. I removed the plastic stops from the ends of the upper rack slides.
2. Removed the upper rack.
3. Unclipped the old rollers from the rack.
4. Clipped the new rollers onto the rack.
5. Made a grunting noise so the wife could hear.
6. Walked away
2. Removed the upper rack.
3. Unclipped the old rollers from the rack.
4. Clipped the new rollers onto the rack.
5. Made a grunting noise so the wife could hear.
6. Walked away
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Eric from Centreville, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:
-
Parts Used:WD12X10327
218 of 287 people
found this instruction helpful.
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roller on upper rack broken - lower rack plate holders broken
lower rack took one min. take out old slide in new
upper rack a little tricky had to remove end caps on rack arms to slide rack out to replace rollers. end caps are not snapped in they have a lever in the track that is part of the cap if you twist it a little cap will slide off.
total time for this part 15 min.
upper rack a little tricky had to remove end caps on rack arms to slide rack out to replace rollers. end caps are not snapped in they have a lever in the track that is part of the cap if you twist it a little cap will slide off.
total time for this part 15 min.
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charles from canton, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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108 of 186 people
found this instruction helpful.
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front twoo rack rollers broken ,bottom rack roller broken
for the top rollers you must remove thethe end cap. this was easy ,i placed a block of wood on the outside .placed the punch on the inside where the channel is pushed in to hold cap on. smacked it till it was pushed out far enough to remove end cap. new rollers simply snap on. very easy,
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Russell from Pueblo, CO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:
-
77 of 141 people
found this instruction helpful.
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wheels were worn out and kept falling off
popped old wheel off popped new one on
for the rack roller i took the ends off and slid old rollers off then slid new ones on.
for the rack roller i took the ends off and slid old rollers off then slid new ones on.
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JOHN from PURCELLVILLE, VA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:
-
76 of 80 people
found this instruction helpful.
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Parts were old and worn out
The repair was easy. A couple turns of a screwdriver was all that was necessary to remove the rollers and slide assembly. The I simple installed the new rollers. Slid the slide into place between the rollers and then added the back caps to the slide. Replaced the rack rollers on the top basket and then slid it into position between the new slides. Once in place, I attached the end caps to the front of the slide. Simple and quick.
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Dave from Littleton, CO
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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29 of 40 people
found this instruction helpful.
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One of the roller shafts broke
To remove the upper rack guide end caps, pull the inside flange gently to the rear, then twist the cap out of the track. Then the rollers come out easily, and replacing them involves merely snapping them in place over a rack frame part. Piece of cake! Roll the rack back into the guides, and replace the end caps. No tools needed!
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Larry from Brandon, FL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:
-
Parts Used:WD12X10327
26 of 28 people
found this instruction helpful.
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One of my top rack rollers had broken and the rack could not hold any weight
I simply detatched the broken old roller and snapped in the new one. It was very simple and I did not need any tools.
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Louis from Fairfield, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
-
Tools:
-
11 of 15 people
found this instruction helpful.
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Customer Reviews
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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
Lauren S - December 16, 2020
Perfect Parts
Thank you for making it look soooooo easy!
super fast service! will definitely recommend!
Christopher N - September 2, 2020
Easy repair and great quality
Part Select made it easy to figure out what part we needed. Shipping was fast. Easy to install with the great instructions Part Select provided. Biggest reason we ordered from them was the ease of installation with the instructions provided.
John Q - August 21, 2020
Perfect fix for a nagging problem
The parts were exactly what I needed and the video showed very clearly how to do the easy repair. The diagram on the website made it easy to ensure that I was ordering the right parts. Our dishwasher top shelf no longer drops off the rails and it slides smoothly just like new. I love that we can continue using the whole shelf by only replacing these tiny, inexpensive parts — no waste!
Becky F - August 18, 2020
Repair was easy!
I was glad that it came in a set of 4. I thought only 1 was broken, but actually all 4 were broken! Easy to replace.
John B - August 8, 2020
Easy repair
The part was in good condition and my repair went well thanks to the video.
Eileen M - July 24, 2020
Easy to repair & very inexpensive.
The part was perfect and arrived quickly.
Voytek D - July 23, 2020
Hard to get part.
A friend's dishwasher had broken upper basket rollers. GE no longer had the parts, but PartSelect did. Expedited delivery and I had the dishwasher fixed immediately. Excellent service, very reasonable price.
Kathy S R - July 14, 2020
Super Easy Repair
This was super easy for me to fix while my husband was at work.All I did was went to your website and saw how you all fixed it to make sure no unexpected surprises and wow had it done in no time along with some of the other things.Thanks for having the videos and instructions on how to fix on your website.I like being able to help fix things also.
David A - June 10, 2020
Easy repair - easier than I hoped for
The parts - a package of 4 - arrived a couple days after I placed the order. I then watch the video provided on the shipping confirmation email and 10 minutes later I was done. The upper tray moves without impediments or trouble.
Jonathan S - April 28, 2020
Exact part I needed
Fast shipping, exact part I needed for a quick repair.
Model Cross Reference
This part works with the following models:
PartSelect Number: PS3486910
Manufacturer Part Number: WD12X10327
Manufacturer Part Number: WD12X10327
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Description