Upper Roller and Axle - Kit of 4 WD12X10327 | Official GE Part | Fast Shipping | PartSelect
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Upper Roller and Axle - Kit of 4 – Part Number: WD12X10327
Upper Roller and Axle - Kit of 4 – Part Number: WD12X10327 https://partselectcom.azureedge.net/Schematics/GE/00124321i02.gif

Upper Roller and Axle - Kit of 4

31 Reviews
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$12.92
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PartSelect Number PS3486910

Manufacturer Part Number WD12X10327

Manufactured by GE

The dishwasher roller assembly attaches to the upper dishrack. It allows the dishrack to slide out easily. If the upper rack keeps falling off the track in dishwasher, the door will not close, the door makes noises, and/or dishes are not cleaning properly, it is best to replace it for more security. A flat-blade screwdriver is the only tool needed for this installation. Slide open the upper dishwasher rack and remove the retaining tabs from both ends of the rack and slide it out. Locate the older roll assembly, remove it, and replace the rollers. Remember to put back the tabs on each side before sliding it back in. Make sure the dishwasher is turned off before starting this repair.

This part works with the following brands: General Electric, Hotpoint, Kenmore

This part works with the following products: Dishwasher

This part fixes the following symptoms: Door won’t close | Not cleaning dishes properly | Noisy | Door latch failure

Videos For installing this part.

Questions & Answers

Ask our experts a question on this part and we'll respond as soon as we can.

Most Helpful

Question:

Can i get a whole upper rack? It has rust spots on it and a few broken or missing pegs.

Larry for model number GSD2200G02WW
December 23, 2017
Answer:

Hello Larry, Thank you for your inquiry. The part number for the upper dishrack for you model is WD28X10369. Hope this helps!

21 people found this helpful.
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Most Recent

Question:

I need the upper and lower rack for my GE dishwasher

Edward for model number GSD600D-03
February 11, 2019
Answer:

Hello Edward, Thank you for contacting us. I have researched the model you have provided and have found the parts you are looking for are PS2577653 Upper Rack Assembly and manufacturer part number WD28X327 Lower Dishrack with Wheels. This is unfortunately listed as no longer avaialble. I would suggest contacting the manufacturer directly to inquire whether or not they have since replaced the part number.

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Question:

The left side of the top rack does not stop. The right side does stop. I have ordered a new inner rail upper rack assembly. How do i install this part and did i order the correct part to fix the problem?

Leo for model number PDWT200VBB
March 1, 2018
Answer:

Hi Leo, Thank you for your question. If upper dishrack was not stopping on the left side, then the inner rail upper rack assembly would be the correct part to fix the issue. I hope this helps. Thank you and have a great day!

1 person found this helpful.
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Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.5 / 5.0, 143 reviews What's this?
< PREV 1 2 3 4 5 6 ... 10
1-15 of 143
522 of 532 people found these instructions helpful
Parts Used:
  • Upper Roller and Axle - Kit of 4
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Customer:
Carl from Fairfield, TX
The rollers on the upper rack broke
There are eight guides that hold the rack rails in place. Use a Phillips screwdriver to remove the top two guides on each side in order to remove the rack from the dishwasher. The plastic axles on the rack and the rollers snap on. Use the hammer and punch to bend the metal clip on one end of the rail. Remove the plastic end piece then slide the rollers out. Place two new rollers in the rail and put the plastic end piece on. Use the hammer and punch to bend the metal clip back into place. Snap the rails on the rack and set the rack on the guides in the dishwasher. Replace the top guide using the screwdriver, you will have to twist the rails in order get them in between the
guides.

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390 of 396 people found these instructions helpful
Parts Used:
  • Upper Roller and Axle - Kit of 4
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
Customer:
Doug from Columbus, OH
Broken upper rack roller, rack kept falling off the track
Used the pliers to remove the broken roller. It came off in pieces. Slid new one on.

Cap on end of roller track was a bit of a challenge. It sort of twists & pulls off.

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217 of 286 people found these instructions helpful
Parts Used:
  • Upper Roller and Axle - Kit of 4
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Customer:
Eric from Centreville, VA
Rack falling off of upper slides
1. I removed the plastic stops from the ends of the upper rack slides.
2. Removed the upper rack.
3. Unclipped the old rollers from the rack.
4. Clipped the new rollers onto the rack.
5. Made a grunting noise so the wife could hear.
6. Walked away

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229 of 430 people found these instructions helpful
Parts Used:
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
Customer:
michael from perry hall, MD
Wheel replacement
Pulled the end cap off and replaced the wheel.
most of the parts were for future repairs

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74 of 76 people found these instructions helpful
Parts Used:
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Customer:
JOHN from PURCELLVILLE, VA
Wheels were worn out and kept falling off
popped old wheel off popped new one on
for the rack roller i took the ends off and slid old rollers off then slid new ones on.

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105 of 180 people found these instructions helpful
Parts Used:
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Customer:
charles from canton, MA
Roller on upper rack broken - lower rack plate holders broken
lower rack took one min. take out old slide in new

upper rack a little tricky had to remove end caps on rack arms to slide rack out to replace rollers. end caps are not snapped in they have a lever in the track that is part of the cap if you twist it a little cap will slide off.
total time for this part 15 min.

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75 of 137 people found these instructions helpful
Parts Used:
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Customer:
Russell from Pueblo, CO
Front twoo rack rollers broken ,bottom rack roller broken
for the top rollers you must remove thethe end cap. this was easy ,i placed a block of wood on the outside .placed the punch on the inside where the channel is pushed in to hold cap on. smacked it till it was pushed out far enough to remove end cap. new rollers simply snap on. very easy,

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26 of 28 people found these instructions helpful
Parts Used:
  • Upper Roller and Axle - Kit of 4
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Customer:
Larry from Brandon, FL
One of the roller shafts broke
To remove the upper rack guide end caps, pull the inside flange gently to the rear, then twist the cap out of the track. Then the rollers come out easily, and replacing them involves merely snapping them in place over a rack frame part. Piece of cake! Roll the rack back into the guides, and replace the end caps. No tools needed!

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27 of 37 people found these instructions helpful
Parts Used:
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Customer:
Dave from Littleton, CO
Parts were old and worn out
The repair was easy. A couple turns of a screwdriver was all that was necessary to remove the rollers and slide assembly. The I simple installed the new rollers. Slid the slide into place between the rollers and then added the back caps to the slide. Replaced the rack rollers on the top basket and then slid it into position between the new slides. Once in place, I attached the end caps to the front of the slide. Simple and quick.

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9 of 9 people found these instructions helpful
Parts Used:
  • Upper Roller and Axle - Kit of 4
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Customer:
Lynn from Troy, NY
Upper backet was falling off the tracks
I popped off the front track stops--pretty easy with a little twisting and slid the basket out. A little leverage with a screw driver and the roller axle slipped off easily. Popped the new ones on, slid the basket back into the track and popped the stops in place and the job was done in under 15 minutes.

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10 of 14 people found these instructions helpful
Parts Used:
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Customer:
Louis from Fairfield, CA
One of my top rack rollers had broken and the rack could not hold any weight
I simply detatched the broken old roller and snapped in the new one. It was very simple and I did not need any tools.

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8 of 9 people found these instructions helpful
Parts Used:
  • Upper Roller and Axle - Kit of 4
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Customer:
Jeffrey from Springfield, VA
Old roller wheels were starting to stick due to cracking
1. I pulled off the plastic end caps to the top rack that allows the roller wheels to be pulled out of the aluminum rails. You need to push in the raised edge of the plastic caps so they clear the rail slot in order to remove them. This takes a little bit of finger pressure or you can use a flat-edge screw driver to pop them out.
2. Once this procedure is completed, you simply remove the rack and rollers from both rails and remove the old roller wheels and replace them with the new ones.
3. I used a phillips-head screw driver to tighten up the rail wheels before re-installing the top rack into the rails and then re-inserted the end caps. Pliers are handy to help get the end caps back into the rail slots.
4. I finally used a silcon spray on all of the rolling parts of the top tray assembly for lubrication.

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6 of 7 people found these instructions helpful
Parts Used:
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Customer:
Robert from Old Lyme, CT
2 rollers and end caps were broken were broken
Pulled the basket out the appliance and took what was left of the roller off and replaced them and slid the basket back onto the slide channel into the appliance. Then snapped the end caps on. Almost too simple. Less money than it costs to have the service man ring your door bell.

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5 of 5 people found these instructions helpful
Parts Used:
  • Upper Roller and Axle - Kit of 4
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Customer:
Michelle from Richardson, TX
Broken roller
I watched the video and did exactly what he did. I am a novice when it comes to repairs. I learn as I go. This repair went flawlessly. Ordering was quick and easy. The part arrived quickly. The repair took less time than expected. The part was what I needed and nothing else broke or went wrong when repairing the original problem. It was a 100% success.

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5 of 9 people found these instructions helpful
Parts Used:
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Customer:
Daniel from Circleville, OH
Side ends were broken off so rollers came off every time we pulled the racks out
installed new rollers per diagram then installed side ends into sides. Couldn`t have been easier. Dishwasher is like new now.

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Customer Reviews
Average Rating:
31 Reviews
4.7
out of 5
Filter By Rating:
  • 5 Stars
    26
  • 4 Stars
    3
  • 3 Stars
    1
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    1
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5
-
Verified Purchase
Upper roller for dishwasher was easy install and works great

Easy enough to order online (except that the quantity field auto-filled with '4'), came within a few days and the video made it really easy to install the part. Easy-peasy.

5
-
Verified Purchase
Part was perfect, easy installation because of video provided for installation

Part was exactly what I needed. Link to video for installation was perfect!

5
-
Verified Purchase
Easy install

Very clear instructions

5
-
Verified Purchase
This repair took less than 15 minutes.

For reasons I don't completely understand, my wife and I had suffered with broken rollers in our dishwasher for far too long. I ordered the parts, they came in just a few days, and now... no more broken rollers! Joy and happiness re-established.

5
-
Verified Purchase
Easy repair, parts worked as expected.

Everything worked out great. Thanks.

5
-
Verified Purchase
Easy Repair

It was the right part, the video explaining how to replace the part was very helpful.My dish washer is working fine, delivery came in the date it was promised. Thanks

5
-
Verified Purchase
Easy repair and great video how to.

Great part.

5
-
Verified Purchase
Easy repair

Old parts came off and new ones installed with no issues. Video helped a lot.

5
-
Verified Purchase
Easy repair

Great service

5
-
Verified Purchase
Order Perfect - Smooth Process

The parts arrived on time and were exactly correct.

Sort by:

Model Cross Reference

This part works with the following models:

PartSelect Number: PS3486910
Manufacturer Part Number: WD12X10327
Brand
Model Number
Description
General Electric
1200L02
Dishwasher - DISHWASHER
Kenmore
18385
Dishwasher - DISHWASHER
General Electric
3000B10
Dishwasher - DISHWASHER
General Electric
3000W10
Dishwasher - DISHWASHER
Kenmore
36.1402891
Dishwasher - Kenmore Dishwasher Model 36.1402891 (361402891, 36 1402891) Parts
Kenmore
363.14471792
Dishwasher - Kenmore Dishwasher Model 363.14471792 (36314471792, 363 14471792) Parts
Kenmore
363.14475792
Dishwasher - Kenmore Dishwasher Model 363.14475792 (36314475792, 363 14475792) Parts
Kenmore
363.14478793
Dishwasher - Kenmore Dishwasher Model 363.14478793 (36314478793, 363 14478793) Parts
Kenmore
363.1516790
Dishwasher - Kenmore Dishwasher Model 363.1516790 (3631516790, 363 1516790) Parts
Kenmore
3631401190
Dishwasher
Kenmore
3631401191
Dishwasher
Kenmore
3631401590
Dishwasher
Kenmore
3631401591
Dishwasher
Kenmore
3631401592
Dishwasher
Kenmore
3631401890
Dishwasher
Kenmore
3631401891
Dishwasher
Kenmore
3631401892
Dishwasher
Kenmore
3631402190
Dishwasher
Kenmore
3631402191
Dishwasher
Kenmore
3631402192
Dishwasher
Kenmore
3631402590
Dishwasher
Kenmore
3631402591
Dishwasher
Kenmore
3631402592
Dishwasher
Kenmore
3631402890
Dishwasher
Kenmore
3631402891
Dishwasher
Kenmore
3631402892
Dishwasher
Kenmore
36314031000
Dishwasher
Kenmore
36314031001
Dishwasher
Kenmore
36314032000
Dishwasher
Kenmore
36314032001
Dishwasher

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