Drain Pump

Turned washer on its side. Pulled the bottom plate off. Then unplugged the electrical lines. Then unbolted the drain pump and bolted the new drain pump in. Then reversed the process.

Cleaned all hoses and filter with no success in the washer draining. So ordered drain pump and removed four bolts and the drain hose and the pump was off. Reversed the process with new pump and it’s good as new.

I hit spin and drain cycle. Disconnect the power cord from the wall. Remove the back cover. Stuck a bowl under the filter/ strainer. Unscrewed the filter/strainer let the rest of the water drain. Disconnect the pump /drain hose. Disconnect the wire harness from pump and removed the pump bolts. Replaced the pump reassembled.

We turned the washer on its side, took off the bottom, and replaced the pump. Washer still would not work, so we called the company, to find the restart, after 30 minutes on the phone and still no answer, we wiggled the wiring, the restart was on the top, rear, left side of the washer, a small ground, we unplugged it, and then replugged it, it started right up, and no problem, washer has worked great since!

Disconnect electrical plug. Remove rear panel from washer. Remove drain hose. Open filter on pump unit to drain water from washer ( use a catch pan to catch water) remove drain hose from drain pump unit. Remove electrical connector. Remove 4 mounting bolts. Remove drain pump assembly. Install new pump in reverse order. Once washer is assembled. Pour about a quart of washer into the drum so as not to run the drain pump dry. Enjoy your repaired washer

Removed the back panel removed the drain pump installed new one

Took sometime to figure out the problem. A little difficult to replace part partly due to the drain pump with filter’s location in the washer. Mine is on its lower right rear. It’s reachable and yet difficult. Good luck!

After finding the correct part, I watched a video Parts Select had posted showing how to replace it. Things went smoothly. Took my time and was careful and now the washing machine is running just fine again. Neede a 5'16" hex wrench and I used a drill with hex attached to remove the back of the washing machine. Went smoothly. Watch the video!

I thought it was the pump and ordered one. After I ordered it I decided to look up online how to get the error code. Itsaid to push any three buttons (except off and on)
In a row in succession twice. So one two three one two three. Walla! It worked. The codes popped up on the panel. I looked the codes up online. Itsaid the codes meant the hot and cold water were not filling at the same rate and the washing machine by default shut the system down and has only the pump run for 8 minutes.
The remedy - turn the dial to a new setting. It worked!! Once I turned the dial all the lights came on and the machine was back to normal. Unfortunately when I called part select a few hours after I order the part there was no answer and they shipped the part express the next day. They are letting me return it but only partial payment of what I paid. About one third of my cost and I had to pay return shipping of $13.00.

My washer started flashing the code E1-F9 one day mid-cycle and locked the clothes inside. Google suggested this could be a pump filter issue and I tried at first to clean out the filter as suggested. (on this model, you have to take the back off to reach the filter.) This didn't solve the problem, but since I could now clearly see how it pumped, I noticed nothing was pumping out through the hose and bought the pump part.
This is an easier job if you can tip the entire washer on its side and haven't set it up as a stacked unit (which I had). Disconnect all power sources first and the outflow hose. Two of the four bolts that need to come off are in the front and all of them needed a drill's power to pull them out. For at least three of the bolts I'd recommend an extension on the drill bit, but I didn't have room for this since I tipped the entire stacked unit on its side.
After that, I was done in less than 10 minutes and the bolts drilled in formed the seal so it didn't leak. It worked and it's pumping.
But! This model seems to have a lot of other issues. Mine will only work on Heavy load without flashing other error codes, and it never washes in the fabric softener... that just sits there.