Control Panel and Touchpad - Stainless/Black WP5760M339-60

Hello Rick, Thank you for the question. I suggest checking the wiring harness to ensure it is not lose or damaged. If the full touch pad is still not operating, it normally indicates the Control Panel and Touchpad PartSelect Number PS11742973 will need to be replaced. Hope this helps!

Hello Tim, thank you for the question. Based on the description that you have provided, you will need to replace the control panel and touchpad because the touchpad is not sold separately. The part number for the control panel and touchpad is PS11742973. We hope this solves your problem!

Hello Conrad, thank you for your question. There can be several things to look for. First, test the Short Oven Sensor Kit PS2003225, Oven Igniter PS2085070 and Electronic Control Board PS11745980. We hope this helps.

Hello Frank, thank you for your question! Yes, you may need to replace the whole control panel. The button does not come separately. The control panel and touchpad is part number PS11742973. We hope this helps.

Hello Gale, thank you for reaching out. The failure of a specific button (number 5), combined with periodic shutdowns, points towards a faulty touchpad and control panel, part number PS11742973. Replacing only the control panel will help resolve the issues. We hope this information helps!

Hello Michael, thank you for writing. The Gas Oven Igniter PS2085070 will need to be repaired if your oven element is giving off no heat or very little, or is not heating evenly. You may also notice a smell of gas. The ignitor may still be glowing, but could still have gone bad. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.

Hi James, thank you for the question. We have found that the mentioned part is just the outer covering and does not control these functions. To solve this issue, you may need to check the electronic control board, part number PS11745980, as it is most likely faulty and may need to be replaced. We hope this helps!

Hi Jack, Thank you for your inquiry. Before you begin any repair please unplug the appliance from the electrical outlet or turn the circuit breaker off. To gain access to this part you will need to remove the back access panel behind the stove. Once the screws are removed you can remove back access panel. To change out the light switch we have to lift up the cooktop and remove the panel that is underneath. To do that lift up on the corners and prop the cooktop up. You then need to take out the inside panel to gain access to the long rod that is attached to the switch. Lift the inner panel from the middle to lift it over the pipe on the left rear to get it all the way out. The long bar goes all the way back to the light switch you will need to bend the bar and pull this out so when we release the switch we can slide it forward to remove it. Remove the wire harness from the light switch and take a flat head screw driver and press on each tab that locks it place, as each tab released press on the back of the light switch to push it forward. Now that the switch is released you grab the rod and pull it out and make sure you don't drop them. Remove the old switch from the rod and attach the new one to the rod. Reinstall everything in reverse and restore power to the oven. The part should now work for you. I hope this helps. Thank you and have a great day!

Hello Todd, Thank you for contacting us. This means that the touch pad portion is black and the outer panel the knobs sit on is silver. Please submit a follow up on the website with the model number of your appliance so we can locate the correct part! Thank you.