Snubber Ring WP21002026

As a 78 year old senior, I no longer have the upper strength and agility to remove the springs. Had to remove the washer casing (9 screws and 3 bolts), which gave me full access to r disconnect the springs, remove the tub, replace the snubber ring and reinstall the springs. The complete repair took me 6 hours, no assistance and was very thankful for the excellent videos available online.
Parts arrived in 3 days, fantastic delivery service, great prices and fixed my washer for $107.

We followed the instructions show on the video. However, our model was assembled slightly different. We had to remove the screws from both sides of the side panels so that we could remove the tub from inside of the machine. Also our model only has one belt not two.
Over all it was easy considering my husband and I had never attempted to repair a washer. Once we got it back together it when back to working like it had never been broken!
We would have never been able to repair our washer without the video that your site provided... thanks so much!!??

Sure wish the manufactures would consider making the older models again as lots of us are not happy with the new modules being manufactured presently!

As for how I did the repair , I just followed your instruction video . The instruction video provided by Part Select was very very valuable.
The snubber ring was a piece of cake BUT would have been really difficult without the helpful hints in the video like replacing three of the screws in the rings collar with three longer screws so as not to disturb the spring under it.
The suspension springs were a bit more trouble since my washer doesn't have an access panel on the back however THANKS TO YOUR TIP to stretch the spring and put coins between the coils made this much easier . I don't know many guys that are strong enough to lay down and reach through the front and put those springs on the back.
Of coarse the belt was easy.

I also really like you list of probable solutions to the problems with the machine.

My wife is now happy with her washer again therefore I am also happy.

Thanks so much.
I can see me being be a loyal customer for many years to come.

used video provided on repair procedure.

As described in video; however, the video does not match the model I repaired. Most stuff is the same. Hardest thing to do was installing the new springs on the back of the tub (2 of them).

Unlike most videos, mine had a solid frame, no access panels. Following, is my disassembly & repair: I disconnected the water supply lines and drain hose. I slid the washer out into the center of the garage & removed the 9 base screws from the base plate. I slid the frame away from the base, leaving the working parts exposed. After pulling the working mechanisms from the outer frame, I turned it (drum, transmission & base) upside down. I used a pair of vise grips, pinched them onto each spring & removed them, using a downward motion it was a lot easier. I placed the base plate aside, removed 3 opposing screws holding the snubber ring & put 3 longer 8-32 screws in to hold the brake assembly. Then I removed the 3 remaining screws, lifted the plate & replaced the ring. Then I reversed the process, replacing the old springs with new ones & finished the job in about 2 hours.

I pretty much followed the video,and read some of the other comments on how to do it. I only had one problem, the back panel had an opening of about 14"x14" to access the 2 rear balance springs. I finally laid the machine on it's face,so I didn't have to kneel down.The only problem with that,is the tub falls forward, making the springs farther away from the upper hole to attach/stretch, the springs to remove/install. I cured that problem by cutting a wedge out of a piece of 2x4, and stuck it between the top edge of the tub & upper frame. Worked great,held the tub in position, closer to the springs & locating holes. Taking them off is no problem,installing them, was made easier by using the wedge. The parts were a perfect fit, no more 'walking away from the wall' now! Thanks PartSelect

Followed the excellent utube instructions you provide. Piece of cake when I followed the video. The rear springs became much more difficult because my model does not have rear access panel. They were the only stuggle. Thank you for doing the repair videos

Actually I got on YouTube and looked up the problem and watch the short video of it and went from there and it showed me how to take everything apart what the problems were and as I did take it apart and found out it was exactly what they said I simply reversed it just ordered the parts and put them in and took my time to make sure that everything was to specs as I've measured the clearance of the break and said all the hardware back in place it was quite simple yet it was just time consuming took me about two and a half hours but it runs quiet spins great just like a brand new one I couldn't be more pleased with it and I saved quite a bit of money doing it myself

I followed the video you have on web site. Very good and easy to follow.