Upper Rack Adjuster Kit - White Wheels, Left and Right Sides Specifications
This authentic Dishwasher Upper Rack Adjuster Kit with white wheels is a kit made up of primarily plastic and metal components, and which will require a screwdriver to install. This kit comes with all the necessary parts for a dishwasher rack adjuster. It fits onto dishwasher rack and connects it to the track allowing it to slide in and out. If broken then the rack will no longer slide properly, and the part must be replaced. In many cases, our customers have reported the top rack of their dishwasher hanging down or sagging due to the adjuster kit, particularly the wheels, have broken or failed. If you are having problems in this area, this kit will help get your dishwasher back up and running.
Check your model number and user manual to see if this part is right for you. The parts for this kit come as a package and are not generally sold individually. Please see as follows for detailed repair instructions: First you will have to remove your upper dish rack and the old adjust kit. Now, when installing the new kit, count 4 rungs from the back of the basket toward the front. Take your new metal adjuster and thread the shaft through the fourth rung. You may have to tilt it to get it through. When you straighten the part the portion of the wheel should be on the outside of the rack and the shaft will be on the inside of the rack. Take your positioner clips and use them to secure the adjuster to the rack. You will see two front tabs and two back tabs. The back tabs will also need to be tilted into place so that they are on the inside of the rack. The flat part of the positioner clips should be on the outside of the rack. Then you will push the clips down on to the adjuster to clip them into place.
Now you will have to install the adjuster body on to the adjuster. Pull your adjuster all the way down. Tilt the adjusted toward the inside of the rack, you will notice that the adjuster body has a channel that will fit the adjuster. Slide those two pieces into place together. You will have 4 notches on your adjuster body that fit perfectly with your rack. Pull-on your metal adjuster to lock it into place. Grab your actuator. You want to make sure that the thumb pad of your actuator is facing toward the inside of the rack and is closer to the front of the rack. Pull the adjuster arm up as far as you can, so that the body is a little bit above the top of the rack. The set the actuator inside of the two slots at the top of the body. You may have to tilt the body toward the inside of the rack to fit the actuator into place. Once you have that part in place, push the whole assembly down and press it back up against the side of the rack into place again. Now you will take the adjuster cover and install it on to the body from the outside of the rack. There is a little tab at the top of the cover, you will have to push that into place in the slot at the top of the adjuster body. That just snaps down into place. Then you install your two T15 Torx screws into the cover to hold it into place. This installation is the same for both sides.
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Troubleshooting
This part fixes the following symptoms:
Door won’t close | Door latch failure | Not cleaning dishes properly | Noisy
This part works with the following products:
Dishwasher.
This part works with the following products:
Kenmore, Whirlpool, KitchenAid.
Part# W10712395 replaces these:
AP5957560, W10250159, W10350375, W10712395VP
Questions and Answers
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Steven
December 3, 2018
My top rack is hanging down because the wheel has broken off. Can i get just the wheel or do i need a kit? If yes, which kit?
For model number WDT970SAHZ0
Hello Steven, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number PS10065979. The wheel is only sold as part of the Rack Adjuster Kit. Thank you for your inquiry, good luck with this repair!
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Kali
September 4, 2019
Hi there! The top drawer is hanging on one side because the plastic piece broke so the white wheel cannot attach. Can you verify that this part is correct for my model Whirlpool wdt730pahz0 thank you!
For model number Whirlpool wdt730pahz0
Hello Kali, thank you for your question. Yes, the PartSelect Number: PS10065979 is the correct adjuster kit that you will need to repair the unit. I hope this helps!
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David
February 5, 2018
Can you send me instruction and pictures to install the upper rack wheels and brackets to the rack. They are not like the ones that are on it now thanks
For model number WDT910SAYM1
Hi David,
Thank you for your question. First you will have to remove your upper dish rack and the old adjust kit. Now, when installing the new kit, count 4 rungs from the back of the basket toward the front. Take your new metal adjuster and thread the shaft through the fourth rung. You may have to tilt it to get it through. When you straighten the part the wheels portion should be on the outside of the rack and the shaft will be on the inside of the rack. Take your positioner clips and use them to secure the adjuster to the rack. You will see two front tabs and two back tabs. The back tabs will also need to be tilted into place so that they are on the inside of the rack. The flat part of the positioner clips should be on the outside of the rack. Then you will push the clips down on to the adjuster to clip them into place. Now you will have to install the adjuster body on to the adjuster. Pull your adjuster all the way down. Tilt the adjusted toward the inside of the rack, you will notice that the adjuster body has a channel that will fit the adjuster. Slide those two pieces into place together. You will have 4 notches on your adjuster body that fit perfectly with your rack. Pull on your metal adjuster to lock it into place. Grab your actuator. You want to make sure that the thumb pad of your actuator is facing toward the inside of the rack and is closer to the front of the rack. Pull the adjuster arm up as far as you can, so that the body is a little bit above the top of the rack. The set the actuator inside of the two slots at the top of the body. You may have to tilt the body toward the inside of the rack to fit the actuator into place. Once you have that part in place, push the whole assembly down and press it back up against the side of the rack into place again. Now you will take the adjuster cover and install it on to the body from the outside of the rack. There is a little tab at the top of the cover, you will have to push that into place in the slot at the top of the adjuster body. That just snaps down into place. Then you install your two T15 Torx screws into the cover to hold it into place. This installation is the same for both sides. I hope that helps. Good luck with your repair.
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Andrew
January 7, 2019
The right hand side of the upper rack isn’t connected to the metal track anymore and therefore can’t hold any weight on the right side. Is there a better part to fix this.
For model number wdt790slym3
Hello Andrew, thank you for your question. The rack adjuster kit has been redesigned as the original adjuster was not as stable and was causing issues for customers. The adjuster kit would come with all parts for the right and left side of the upper rack and would be the only parts that would fix the issue you're having. I hope this helps!
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Sarah
March 21, 2019
Hello,
I only need a roller replacement kit for one side of my dishwasher, not both sides. Is it possible to just buy a kit for one side? (part w10712395)
For model number Wdt780saem1
Hello Sarah, thank you for your question. Unfortunately, the manufacturer only sells the kit that includes parts for both sides. Good luck with your repair!
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Kathi
August 7, 2019
The top rack of my dishwasher falls down as the clips that go into the wheels are broken so they slide out of the wheels and the rack falls down. All of them on both sides are like this. What parts would i need to buy? My model# is 665.14263k112 and the serial# is f24805333. Kenmore. Thanks.
For model number 665.13263K112
Hi Kathi, for model 665.14263k112 you would be looking for part W10712395 and positioner part WPW10195840 if this part is missing. Thank you for your question and good luck with your repair!
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Carrie
June 17, 2019
The top rack falls down on the left side because the plastic adjuster (?) is broken away from the white wheel that is in the track. I can’t find the adjuster for sale for my model dishwasher.
For model number 665.14573N611
Hello Carrie, thank you for writing. This Rack Adjuster Kit part PS10065979 is compatible to your model.
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LUCIENE
January 12, 2018
I need the part ( uper rck and track parts # w10350375how can a get this part?
For model number KUDS30IXSSA
Hello Luciene, Thank you for your inquiry. The part number that is compatible to the model you supplied is W10712394. Hope this helps!
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Celine
June 12, 2019
Hi, the white wheels of the upper rack broke. Is the part w10712395 (rack adjuster kit - white wheels) compatible with my model wdt780saem1? It this the sturdiest version? Thank you!
For model number WDT780SAEM1
Hello Celine, thank you for writing. This is the correct replacement for your model. It is the only replacement listed for it.
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Corey
October 9, 2019
The plastic piece on the upper rack has broken off the cage side of the unit (piece fits into the white wheel in the track on the outer wall) as a result the entire upper rack falls down off the rollers onto the rack below, can you help me with the replacement part to repair? Thanks!
For model number WDT910SSYM0
Hello Corey, thank you for inquiring. You will need this Rack Adjuster Kit, part number PS10065979 for your model to get that piece. Good luck with your repair!
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Part Videos
Replacing your Kenmore Dishwasher Upper Rack Adjuster Kit - White Wheels, Left and Right Sides
Customer Repair Stories
Average Repair Rating: 3.7 / 5.0, 35 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Upper Rack wheel broke off /Front track stops replaced
The upper rack adjuster kit was replaced exactly as the video showed. I felt it was not very complicated and the new parts look more hefty then the original parts.
Front track stops was just a matter of snapping them into place.
Three out of four wheel broke off of upper rack track after just two years
I order parts online from partselect, watched a YouTube video for five minutes that gave detailed instructions on how to install new upper rack assembly and in less than 20 minutes repair was complete. Piece of cake!
The replacement kit came with no instructions in the box, so I found the instructional video online. This video pointed me in the right direction so I could take it the rest of the way myself.
Here is the link to the instructional video i used https://www.partselect.com/PS10065979-Whirlpool-W10712395-Upper-Rack-Adjuster-Kit-White-Wheels-Left-and-Right-Sides.htm
Even though I purchased the end cap pieces for the roller stops, I was able to reuse the original pieces so these are to be keep for spare if required.
This was a very cost effective repair instead of replacing the entire rack assembly.
NOTE: The original Wheel bracket was a molded plastic piece, but the replacement is Stainless Steel. This had no impact on the functionality, but did add a small amount of noise during the wash cycle. My belief is this is the water hitting the steel vs. hitting the plastic.
Our renters somehow broke the wheel off the upper rack.
I watched the installation video that came with the parts. I removed both sides of the old track assembly and installed the left and right assembly in about fifteen minutes. I honestly believe my seven year old grandson could have done it for me.
Came as a box of loose parts with no directions. New parts looked totally different from OEM parts (better than OEM) on the rack. Luckily I went to the Partselect web site and they had a great short video preforming the task. Was a 15 minute job after the video.. If you get the Upper Rack Adjuster Kit with the wheels watch the short video and it’s a breeze!!
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Kate R - Yesterday
Verified Purchase
Quick delivery
The part was in great condition and our dishwasher is working again!
★★★★★
★★★★★
Michael P - 7 days ago
Verified Purchase
Easy repair if you watch a video
The paper direction are poorly written so watch and pause the video. This was an easy repair and back to washing dishes on the top rack in 40 minutes.
★★★★★
★★★★★
Steve R - 14 days ago
Verified Purchase
Works great
The parts I received work better and are of better quality than the original parts. A little help from you tube and we got our dishwasher back. Only downside was had to pay shipping to exchange first part ordered because my original diagnosis was incorrect and needed a different part.
★★★★★
★★★★★
Beth S - 16 days ago
Verified Purchase
Dishwasher drawer
Easy to replace the pulls!
★★★★★
★★★★★
Rick S - 16 days ago
Verified Purchase
Easy fix
Good quality and simple repair.
★★★★★
★★★★★
Stephen T - 17 days ago
Verified Purchase
Easy fix, parts good.
Watched the video and followed along, fast and easy fix.
★★★★★
★★★★★
Michael D - 18 days ago
Verified Purchase
DW rack part
The process was shockingly easy. impressed by the ease and the quality of the new part better than original. Youtube directions made it easy to install.
Thanks
★★★★★
★★★★★
Sean E - 21 days ago
Verified Purchase
Better than OEM.
While this was a OEM part it is better than the original equipment installed in the system at manufacturer. The stainless steel holds up better than the plastic through a bunch of heat cycles.
★★★★★
★★★★★
Tim C - 26 days ago
Verified Purchase
Worked as expected.
It was an easy repair. It's just a shame that they don't use good parts from the factory!
★★★★★
★★★★★
Janice S - 28 days ago
Verified Purchase
Easy repair
Followed the video and everything worked out great
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS10065979
Manufacturer Part Number: W10712395
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
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