Refrigerator Ice Maker AEQ73130004

Hello Tonya, thank you for your question. There could be a few reasons this could be happening. The fill valve and cup may not be aligned, your fridge or ice maker might not be level, or the condensation drains could be backed up. We hope this helps!

Hello Jim, thank you for writing. If your ice maker will not make ice, it could indicate either a faulty Water Valve Assembly part PS3618979 or the Ice Maker Assembly itself, part PS10063167 for your model. We hope this helps.

Hello Tom, Thank you for the question. I suggest removing the water line and inspecting it for damage or wear. Part #: PS3533045. Hope this helps!

Hello Jeffery, Thank you for the question. If the Ice Maker is overfilling, the Water Inlet Valve may not be closing properly and causing it to overfill. The Valve can also be tested. Set your multitester to the R X 1 ohms setting to test for continuity. Place each of the multitester's leads on a terminal. Your multitester should display a reading between 200 and 500 ohms. Closely examine your water inlet valve. The exact ohm resistance rating you should test for may be marked on the valve. We hope this helps!

Hi Ryan, Thank you for your question. If your ice maker isn't producing ice at all or is producing crescents or cubes that are smaller than usual, it's typically indicative of a clog somewhere along the supply line. A common cause for a clog is frozen water in the line. To repair a frozen line, slide the refrigerator and unplug it. Locate the shut-off valve, typically underneath the sink or behind the refrigerator. Turn the valve to the closed or off position. Fill a turkey baster with warm water and pour the water over the water line. Alternatively, you can defrost the water line with a hair dryer or by letting the refrigerator sit unplugged for upward of two hours. Restore power to the refrigerator and listen for the water supply to fill the ice mold. If the clog is anything but translucent, consult with a professional for help removing the clog. There is also a possibility that the water filter for the ice maker is clogged. Locate and replace the water filter. Filters for ice makers are typically located inside the refrigerator to keep them from freezing. If your ice maker is not making ice and there is ice build up in the refrigerator, please ensure that the freezer door is closed securely after each time you use it. Even if you are just using the fresh food compartment, check the freezer door while you are there. When doors are left partially open, (even a crack), warm moisture laden air is sucked into the refrigerator and then condenses on cold surfaces, such as the evaporator, and everywhere in the freezer. This causes the internal air flow to be restricted and temperatures will rise. At the same time, the ice maker moving parts will freeze up and ultimately fail. Here is a link from our website that you may reference if this is not the cause of the ice maker not making ice, https://www.partselect.com/Repair/Refrigerator/Not-Making-Ice/. We hope this helps. Thank you and have a great day.

Hi Barbara, Thank you for your question. Here is a link to your owner's manual that you may reference for information on the on/off switch for your ice maker, https://manualsbrain.com/en/manuals/881291/. I hope this helps. Thank you and have a great day!

Hi Elizabeth, Thank you for your question. We have included a link to one of our YouTube videos that you may reference on how to install the ice maker. The refrigerator and ice maker in the video may appear different from yours, but it will give you a general idea on how to install the part. If you have any questions, please let us know. We are open 7 days a week. We look forward to hearing from you!

Hello Erik, thank you for writing. The Valve PartSelect Number PS3618979 can also be tested. Set your multi tester to the R X 1 ohms setting to test for continuity. Place each of the multi tester's leads on a terminal. Your multi tester should display a reading between 200 and 500 ohms. Closely examine your water inlet valve. The exact ohm resistance rating you should test for may be marked on the valve. We hope this helps!

Hello Terry, thank you for contacting us. According to our research, the issue is probably with the water inlet valve, part number PS3618979. Water overflows the ice maker when it receives water with high pressure due to a faulty inlet valve. We look forward to hearing from you if you need assistance with placing an order through our 7-days-a-week customer service. We hope this helps!

Hello Paul, thank you for reaching out. Check if there is any blockage in the water line as this could lead to the ice maker not working. If not, then it is likely that the ice maker is damaged and needs to be replaced. Yes, this would be the correct ice maker, part number PS10063167, listed as compatible with your given model. If you require assistance to place an order, please contact customer service. We hope that helps!