ZICS360NXBRH General Electric Refrigerator - Instructions
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Warm freezer and no ice
This story starts with a GE side-by-side refrigerator that has always had wide temperature swings and a temperamental water dispenser. The ice maker was not making ice, and the built in digital thermometer showed it was running warm. I suspected that the heat exchanger was full of dust and so looked there. What I found was that the condenser tank was hot to the touch and the fan wasn’t running. As an experiment, I aimed a fan at the it for a while I saw that the freezer temperature dropped back to normal.
.The fan is marked as 11.2 DC so I checked for voltage at the fan and found some. With three wires and no wiring diagram I wasn’t sure this answered all the questions, but hooking the fan to a 12 volt power supply didn’t get it to spin.
I priced parts at a couple websites before using partselect.com . They also have a good diagram to look at (Sears diagrams are really poor). I ordered the part with 2-day shipping; it arrived on time, was correct and fixed the problem.
.The fan is marked as 11.2 DC so I checked for voltage at the fan and found some. With three wires and no wiring diagram I wasn’t sure this answered all the questions, but hooking the fan to a 12 volt power supply didn’t get it to spin.
I priced parts at a couple websites before using partselect.com . They also have a good diagram to look at (Sears diagrams are really poor). I ordered the part with 2-day shipping; it arrived on time, was correct and fixed the problem.
Parts Used:
-
Paul from Suwanee, GA
-
Difficulty Level:Easy
-
Total Repair Time:30 - 60 mins
-
Tools:Nutdriver
95 of 133 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
fan not running
Removed rear and front grills,brushed and vacuumed area- probably caused the fan motor to fail- unplugged fan, removed fan,motor,and shroud in 1 piece, carefully slipped fan off motor shaft, unscrewed shroud and motor. assembled in reverse order. Frige is in tight area, .I'll now roll it out and clean often
Parts Used:
-
Ray from Bensalem, PA
-
Difficulty Level:A Bit Difficult
-
Total Repair Time:15 - 30 mins
-
Tools:Nutdriver, Socket set
74 of 104 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
not making ice
when the ice maker runs through its cycle, you should be able to hear the solinoid valve open, letting water into the ice maker. this was not happening for me. you can dissconnect the plug on the valve and put the two probes from a multimeter in the plug and set for AC volts. when the ice maker runs its cycle, at the end you should see the meter jump as power is applied to the valve then turns off. this means you do have power to the valve so the valve is defective. turn off water supply to the valve, disconnect the water supply tube to the valve, remove the screw holding the valve, disconnect supply tube to icemaker then hook up supply tube to bottom of valve, screw braket back to refrig, install suppy back to valve, turn water back on and check for leaks and your ice maker should be working properly again.
these guys were really fast on delivery too!
these guys were really fast on delivery too!
Parts Used:
-
thomas from richmond, VA
-
Difficulty Level:Easy
-
Total Repair Time:30 - 60 mins
-
Tools:Nutdriver, Screw drivers
33 of 38 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
water appearing under refrigerator
Unplugged the refrigerator and turned off the water to the ice maker valve. Removed the water line at both ends (small crescent wrench). Removed the cover from the water valve area (two Phillips head screws). Removed the valve (two screws - small nut driver) and pulled off the two electrical connections.
Installed the new valve with the reverse procedure though the holding screws didn't line up with the existing holes in the refrigerator metal frame. I let it go with one screw holding ... didn't have a drill with me to make a second screw hole.
Replaced the old water line (from the wall to the valve) with a steel-reinforced hose.
Cut the female metal connector from the old water line up to the freezer and it fit nicely into the push-in outlet from the new valve. Turned everything back on and waited for the ice maker to cycle.
To my dismay, the leak had been coming from the plastic line that goes from the valve up to the ice maker. It had split, spraying water. Replaced that and everything works fine.
Lesson learned: Don't assume water near the icemaker valve actually is from the valve or its water connections. Watch the whole system cycle a couple of times to see what's really happening. Glad to have a new valve but the basic problem was the icemaker tubing.
Installed the new valve with the reverse procedure though the holding screws didn't line up with the existing holes in the refrigerator metal frame. I let it go with one screw holding ... didn't have a drill with me to make a second screw hole.
Replaced the old water line (from the wall to the valve) with a steel-reinforced hose.
Cut the female metal connector from the old water line up to the freezer and it fit nicely into the push-in outlet from the new valve. Turned everything back on and waited for the ice maker to cycle.
To my dismay, the leak had been coming from the plastic line that goes from the valve up to the ice maker. It had split, spraying water. Replaced that and everything works fine.
Lesson learned: Don't assume water near the icemaker valve actually is from the valve or its water connections. Watch the whole system cycle a couple of times to see what's really happening. Glad to have a new valve but the basic problem was the icemaker tubing.
Parts Used:
-
Larry from Dallas, TX
-
Difficulty Level:Really Easy
-
Total Repair Time:1- 2 hours
-
Tools:Screw drivers, Wrench set
31 of 36 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
water valve didn't shut off completly
The valve is not a direct replacement,seems they
are not available,had to bend mtg. brkt. so valve
would mount in same position and cut off screw
type pressure fitting so could slide discharge
tube into new type connection, no instructions
come with replacement valve,asked several
places for info wanted to be sure before cutting
off end of discharge tube. Now valve shuts off
but water still in base of refrigerator must be a
leak in inlet tube behind freezer compartment.
are not available,had to bend mtg. brkt. so valve
would mount in same position and cut off screw
type pressure fitting so could slide discharge
tube into new type connection, no instructions
come with replacement valve,asked several
places for info wanted to be sure before cutting
off end of discharge tube. Now valve shuts off
but water still in base of refrigerator must be a
leak in inlet tube behind freezer compartment.
Parts Used:
-
Raymond from Concord Twp., OH
-
Difficulty Level:Really Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Screw drivers, Socket set, Wrench (Adjustable)
20 of 24 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Ice maker did not work
I removed one screw to loosen the cardboard panel that covered the old valve and one screw to remove the valve assembly. I disconnected the two wiring connections and unscrewed the two water line connections. Replacement was really easy since the bracket was the same as the old valve. The down stream water connection was different for the new (push in) than the old (threaded) but I cut the old threaded connector off and figured out that the new push in connection was solid (directions would have really helped here) Reconnected the inlet tubing and electrical wires and replace the panel and it was done.
Parts Used:
-
Kenneth from Bellevue, WA
-
Difficulty Level:Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Screw drivers, Wrench set
15 of 18 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
my refrgerator stopped cooling and freezing
Take the cardboard grill off the bottom of the back it is held on with 5-6 hex head screws. Located the voltage inverter on the tank. It's on the bottom left of the refrigerator. Removed the screw that holds it in place.Remove the jumper wires at the quick connect. Rotate the voltage inverter and removed it. Check the voltage at the plug in going to the voltage Inverter. It should be 115-125 volts. Plug in the voltage inverter to the Quick connect away from the tank check the voltage on the side that would be connected to the tank. If both sides don't read at least 115 volts the inverter is bad. Order a new on and reinstall in the reverse order.
Parts Used:
-
Mike from Aguilar, CO
-
Difficulty Level:Really Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Nutdriver, Pliers, Screw drivers
12 of 12 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Interior light needed replaced
Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.
Parts Used:
-
Leo from TWIN FALLS, ID
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
-
Tools:Nutdriver
22 of 43 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Wasn't cold enough.
Removed the gasket and put the other one on. Just pushed in the groove and it was on. Works great.
Parts Used:
-
Sherrie from Boone, NC
-
Difficulty Level:Really Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Screw drivers
13 of 16 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Leaking Valve on Ice Maker
I ordered the part and it got here very quickly. Being a novice home repair person, it took me awhile to get the courage to start. It was practically uneventful, but it did take some time to figure it out exactly. I did have to bend the piece some, which is always a little nerve wracking. However, the part is working beautifully and I feel good about myself.
Parts Used:
-
Linda from Montgomery, AL
-
Difficulty Level:A Bit Difficult
-
Total Repair Time:15 - 30 mins
-
Tools:Pliers, Screw drivers
10 of 12 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Water under refrigerator, leaky ice maker water supply solenoid valve
This is a relatively simple repair, but requires a bit of running around your house and sitting in a likely cramped space on the floor behind your refrigerator. These steps assume you have verified the valve is leaking and not the lines. 1. Locate where the water line to the fridge connects to the house plumbing. Close the next valve in the house plumbing upstream of this connection. Open some fixture (likely the cold on the kitchen sink) to relieve water pressure in this section of plumbing. Water should flow briefly, then dribble and stop on its own. 2. Unplug your fridge. There are moving parts (a fan) close to the valve that may injure you while you are working. 3. Pull your fridge away from the wall enough so you can scoot behind and sit behind. 4. Gather your tools and parts and squeeze behind the fridge. 5. Remove the felt paper dust cover. Carefully collect the screws. 6. Take a picture of the electrical connection to the valve or make a mental note. 7. Carefully unclip lines from the fridge and remove screws holding valve to fridge body. Slicing a line will create a new problem to fix. Carefully collect the screws. 8. Remove electrical connection. Grasp the connector and pull firmly. Do not yank the wires. 9. Over the bucket, disconnect old valve from lines. Some residual water will flow out. If the stream is steady, double check that Step 1 is completed correctly. Set old valve aside. 10. Examine new valve to determine water input and outlet. There may be an arrow indicating flow direction. 11. Seat the input line in the valve input firmly and connect. Mine was a nut I tightened with a small crescent wrench. 12. Seat the outlet line in the valve outlet firmly and connect. Mine was a push in quick connect. 14. Rest the valve over the bucket. Get up and turn the water back on. Verify your connections are not leaking. 15. Review your picture and reconnect the electrical connection. 16. Install the new valve onto the fridge body. Mine was a different geometry that required some gentle bending of the mounting bracket. Reclip lines to fridge. 17. While you're down there, vacuum underneath your fridge. 18. Reinstall felt paper dust cover. 19. Plug fridge back in. Clean up. 20. Monitor your ice maker, verify good operation. When satisfied, push fridge back. Recycle(?) old valve. 21. Success!
Parts Used:
-
Eric from Chicago, IL
-
Difficulty Level:Easy
-
Total Repair Time:30 - 60 mins
-
Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
8 of 8 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Frig stopped working
Tested the circuits then the inverter and found that to be no good. There was no 277 voltage leaving the inverter. Ordered new and replaced. The frig is now working fine.
Parts Used:
-
Anthony from CAMBRIDGE, MA
-
Difficulty Level:Very Easy
-
Total Repair Time:1- 2 hours
-
Tools:Pliers, Screw drivers
10 of 14 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
no water in ice maker
Change out water valve.. to find out my temp setting was to high. My kids changed the setting.. so my ice maker didnt work. The water valve will not open until it senses the right temp. Hope this help someone. But my part was here the next day
Parts Used:
-
O.J. from SUFFOLK, VA
-
Difficulty Level:Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Pliers, Screw drivers
7 of 8 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Twice I ordered the oven light bulb & each time the light bulb was defected
I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance
Parts Used:
-
Barbara from BELLEVUE, WA
-
Difficulty Level:Very Difficult
-
Total Repair Time:Less than 15 mins
15 of 32 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
ordered new spring for refrigerator door as door would no longer swing close
Took an old flat end screw driver, used dremel to make v notch in end. Hooked spring end in notch and used leverage on screw driver to pull spring end in place.
Parts Used:
-
Carla from WARRENTON, VA
-
Difficulty Level:A Bit Difficult
-
Total Repair Time:15 - 30 mins
-
Tools:Screw drivers
8 of 11 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!