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Steven
November 26, 2022
Dec 12 will be 3 years. Turkey day, press bake,350, pre heated just fine, bell rung at 350, but broil top rod won't turn off, bottom does, temp reads 350 but top rod is on( red ). Did test mode, heated up to 600 and turns off like it should. Everything works but top rod won't turn off when cooking. Top of stove works fine. Nothing burnt or black on board.
For model number WFE505W0HW1
Hi Steven, thank you for reaching out. The following parts need to be checked to fix the issue: Temperature Sensor, part number PS11749737, Control Board, part number PS16660475, and Broil Element, part number PS11756537. We hope this helps! If you need help placing an order, customer service is open 7 days a week. Thanks again for your great question.
Hello Connie, thank you for reaching out. Use the steam clean feature as soon as possible after spills occur. Allow the range to cool to room temperature before using the steam clean feature. After cooling, follow the following steps:
1. Remove all racks and accessories from the oven cavity.
2. For best results, pour 12 oz (355 mL) of distilled or filtered water onto the oven bottom.
3. The steam clean feature will take a total of 50 minutes. "End" will appear in the display at the end of the cycle.
4- Press the Cancel keypad at any time to end the cycle. The display will return to the time of day.
Some general instructions to clean the oven are:
1. Remove and clean oven racks; spray the oven interior with white vinegar or lemon juice; and wipe everything with a damp rag or dishcloth. Use a plastic scraper to remove stubborn spots.
2. Repeat this step until all of the baking soda paste is removed.
3. For tricky spots that are really tough to remove, you can apply a layer of the baking soda paste over the surface for 12 to 24 hours before wetting and scrubbing it off.
We hope this information is useful!
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Opened up the back of the stove. Unpluged the sensor. Replaced the sensor. Replace the back of the stove.
The sensor that has been replaced is not what is expected. After reading all of the instructions for adjusting the temperatures, the only temp that stays steady is when we first turn on the oven to 350 degrees. That stays s
... Read moreteady but when I turn it to 400 it slowly goes up to 425 degrees.
I numbered every part. ex: 1 L., for first part removed left side. I used a magic marker to circle the holes and wrote the number of screws used on the part, set the srews in a separete place, so that I new where these screws went to. The cleanup was pretty time consuming, but I was able to keep my stove, when every repairman I called to
... Read more fix my stove told me I was better off buying a new stove. ($600.00 stove 2 years old)Please Note: The insulation blanket needed for the entire stove is two pieces, the sides and top are one part # and the bottom and back, are another part #. I did not know this. I just purchased the top and sides. I got lucky, the back and bottom were still in good shape. So I guess I should have read the description of the part more carefully to see what it covers, before I ordered it. It took two people two hours to do the work, it was really nice to have an extra set of eyes, to remember what direction pieces of metal from the stove went. I would do it all over in a heart beat instead of buying a new stove.
removed the screws holding the back metal panel, this exposed the wires to the switch. tested the wires to find that they were live when the switch was in the off position. ordered a new switch. UNPLUGED THE STOVE. removed the knob on the front of the stove. this exposed 2 screws, removed screws and the switch came away from the stove. re
... Read moremoved each wire from the old switch and replaced them in the same position on the new switch. inserted new switch into the stove and attached the 2 screws. replaced back panel and pluged in stove. all tested well
