This assembly comes with two shocks, four nuts, one leveling leg pin and instructions. These shock absorbers keep the washer from vigorous shaking during it's cycles.
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Gary - For model number WCCH404V1WW
December 10, 2019
GE coin vended front load washer. Washer proceeds normally through wash, rinse 1, rinse 2, rinse 3 and as it advances to spin cycle, does almost nothing, doesn't spin, and following spin cycle (where no spinning has taken place) advances to the end and turns off. Clothes are left totally saturated.
Hello Gary, Thank you for the question. This sounds like a defective Cycle Timer, PartSelect Number PS269901. Hope this helps!
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Tom - For model number WCCH404V1WW
February 6, 2020
No water coming has water to valve . Unit completes cycle but no water
Hello, Thank you for your question. You will want to check the inlet hose and the water valve, those two parts are typically why the unit won't fill with water. We hope this helps.
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Tom - For model number WCCH404V1WW
February 7, 2020
I have replaced valve and pressure switch, no water comes in unit goes thru complete cycle.
Hello Tom, Thank you for the question. This sounds like an issue with the Timer, PartSelect Number PS269901. We hope this helps.
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Broken Spring & broken level-shock.
17 of 20 peoplefound this instruction helpful.
STEWART from STOKESDALE, NC
Easy
1- 2 hours
Pliers, Screw drivers
Disconected power & hoses. Removed 4 screws from two tabs at rear of top. Slid top fwd & up to remove. Removed two screws from lower front panel and removed panel. Removed back cover screws and back cover. Placed sling arround tub & lifted with 2"X4" on strap placing additional wood under sling supported by edges of machine. Removed one s
... Read morecred and loosened mother that held spring hook in place. removed broken end and remainder of spring. hooked spring in hole in tub and raised spring upper hook on to support , re installed retainer. Went to lower side and removed plastic push bolts, by slipping a 1/2 " deep socker over front end and pulling from back with plirers.allign the holes in the new shock with the mount holes and nock them in place. remove sling from arround tub and re assemble all removed parts.
This is the second time in the same 7 year old appliance. Remove the front bottom cover by removing 2 screws. Then remove the 2 screws holding the pump down. Then unclip the electrical wire from the pump and remove both hoses from the pump by squeezing the spring clamps with a pliers. Have a pan to collect the water that will drain fr
... Read moreom the lines. Take the new pump and install it in reverse order from above.
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broken shock absorber
10 of 12 peoplefound this instruction helpful.
leslie from circleville, OH
A Bit Difficult
30 - 60 mins
Pliers, Screw drivers
after pulling pins and installing new shocks, the washer still made loud ,disturbing sounds during use. Did some more investigating, turns out the inner bearings on the drum are bad. Apparently a problem with this model. Probably why the original shocks broke in the first place.