RS25J500DWW (AA-0000) Samsung Refrigerator - Overview

Hello Charles and thank you for writing. Ice Off button: Hold for 3 seconds (or until you hear a chime) to turn Child Lock off. If the Ice Off indicator is lit, the Ice maker is off. Press it once to turn the ice maker on. Lighting button: Press and hold for 3 seconds and wait for a chime to indicate the Child Lock is released. We hope this helps. Please contact us anytime.

Hello Chris, Thank you for your inquiry. This is often caused by a clog in the drain assembly or excess water building up in the drain pan. Check the drain pan for any standing water, and check the drain tube in the bottom of the freezer for any clogs and flush with hot water. The excess water is created during the defrost cycle and is supposed to drain through the drain tube into the drain pan and be evaporated by the condenser fan and evaporator. We hope this helps you.