PT9800SHBSS General Electric Microwave Oven Combo - Instructions
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oven door inside glass shattered
watched repair video on disassembling oven door and replacing glass.
followed the video.
followed the video.
Parts Used:
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Dean from LENEXA, KS
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
27 of 40 people
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Blower Fan quit working
It took a while to remove approx 30 screws to get to the blower. So my oven was sitting, torn apart while I waited on the new blower fan that I had ordered. It arrived shortly, about 5 days. When I opened the box I saw that PARTSELECT had sent me a drain pump instead of the blower fan that I had ordered. Since an oven does not require a drain pump and it wouldn't work to replace my broken blower fan I had to return it. I was told that I needed to send the part back in order to get a refund. After I sent their drain pump back at a cost of $13 they emailed me and said I didn't need to send the drain pump back. And they refunded me minus shipping So I had to pay shipping both ways for a part that was wrong. And I ordered it from someone else. I put the new blower fan that I had bought from another company in and replaced the 30 screws. And the oven has been working fine ever since. Thank you PARTSELECT for allowing me to tell people how you operate. They have a money back guarantee, but they don't give you back ALL your money. Thanks Again.
Parts Used:
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Thomas from Goshen, IN
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Socket set
20 of 22 people
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Original part was fried
Had to remove microwave from the wall. Then disassemble entire top assembly to get to the part. Easy enough to replace after that. Then just reassemble and reinstall. About 2hrs. total
Parts Used:
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michelle from virginia beach, VA
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Difficulty Level:Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
20 of 34 people
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All power out. No display, not operational
Remove microwave and set on flat surface. Remove all screws on top. Remove all screws around back edge holding top on. Finally remove the screws on botton holding top on and remove top. On left side on top, remove 6 screws holding black channel in place. Also remove 3 screws holding metal top in place. Now lift black channel up and unplug 2 wires on cutout. Replace cutout and reinstall everything in reverse order. Worst part is taking microwave down and reinstalling.
Parts Used:
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Steven from Gardiner, ME
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
15 of 22 people
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Oven door window
They part we received was not the right part. Called GE and ordered a new part with the same number and it worked perfectly!! Yr part was the wrong size so has to send back. Very frustrating!!!!
Parts Used:
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Lona from THIEF RVR FLS, MN
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Difficulty Level:Very Difficult
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Total Repair Time:30 - 60 mins
18 of 33 people
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Oven shut down when TCO (thermostat) detected overheat. Once cutoff, it has to be replaced not reset.
The spacesaver is mounted over the stovetop. I removed the oven, then removed all the screws from the cover. Removed the cover and located the TCO and removed the wiring and the TCO. Ordered the part VIA internet and replaced it . It helps a little that I was Radar tec. and taught Electronics for 10 years and repaired lots of Microwaves. However anyone could do it just watch what you remove and replace in reverse order.
Parts Used:
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R C from Eglin Air Force Base, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
11 of 14 people
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Turntable did not turn when anything on top
Turn off the circuit breaker to the microwave. Remove the 4 black wood screws that secure the microwave to the cabinet. Pull the microwave all the way out and set it on something that leaves you access to the middle access panel on the bottom. Remove the access panel on the bottom that has one screw. Unhook the 2 cables to the motor remembering which color goes where. Remove the 2 screws for the motor and replace the motor. Finish up in reverse...
Parts Used:
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Javin from Waltham, MA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
10 of 13 people
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Lack of power to unit
This is the second time replacing this fuse, last time was exactly one year ago. The first time I replaced it, I removed the oven from the wall & disassembled a number of things to reach the culprit. This time I left the oven mounted & was able to access the 2 grille mounting screws on the top of the grille & remove it. Next comes the black plastic air deflector held by two screws & is mounted in front & on the right, it is shown on the parts list just above part #1434. After removing it, remove the two silver cover screws in the front, this cover also doesn't have a part # but is shown to the right of part #1410. At this point you can lift this cover enough to access the fuse which is on the left & held in place by one tiny screw through the clamp at the top, (careful not to drop it when removing). PS: Don't forget to cut the power to the microwave before starting!
Parts Used:
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Neil from Williston, VT
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
11 of 16 people
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after 3-4 minutes microwave display would blink and unit would just cut out.
This was the second time I've had to open up the microwave. 1st time display would blank out but system would continue to operate. Found solder connections on board to LED display were defective. Resoldered and unit was fine. This time I found the connection to the oven cavity temp cut-off was bad, plastic connection cover melted. When unit operated bottom lead and wire would heat up. Couldn't measure a Discernable distance so either wire or connector connection surface was not sufficient to carry the current. 1st replaced sensor still wire heated up. Replaced connector and there was no sign how heat from resistances.
Parts Used:
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Larry from Brookfield, CT
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Wrench set
12 of 20 people
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A burnt out bulb
After opening the Oven door, I removed the glass cover to view and locate the bulb, at the inside, top front of the Oven. Removed the burnt out bulb by pulling it in a forward motion towards the front of the Oven, slid the new bulb into place and the Oven is again functional.
Parts Used:
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George from PALM COAST, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
11 of 18 people
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The oven would not hold an even temperature.
I used a Trox bit to remove one screw, replaced the oven sensor and reinstalled the screw. The whole project took less than 5 minutes.
Parts Used:
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Jack from Bremerton, WA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
7 of 7 people
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Clear Error Code F96
Changed Fan Blower only, which cleared the Error Code F96.
Other parts have been kept as spares.
Other parts have been kept as spares.
Parts Used:
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Salih A. Hindas / DHA from SPRNGFLD GDNS, NY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
7 of 8 people
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Oven wouldn't sensor reheat & error code on display
I looked at the exploded pic on your web site to find the location of the sensor. Next I removed the cover by unscrewing 15 screws then swaped the sensor and re assembled! Works great! Fixing it my self I saved at least 150$ and did not have to wait all day for a repair man who probaly would not have the part on the first visit.
Parts Used:
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Chris from Springfield, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
8 of 11 people
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Fan blower error on oven, oven would not work or
Turn power off to oven, removed screws holding oven into cabinet, get assistance to remove oven, I used 2 dinner table chairs to set the oven on, be careful as the front of the oven is heavier than the back. Removed the back sheet metal covers, about 20 screws or so. Removed Fan motor, replaced with new fan motor, and reversed installed. Oven works great.
Parts Used:
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Darrell from ACWORTH, GA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
8 of 12 people
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F96 Code. Oven fan blower defective
TERRIBLE!!!!!!!
FIrst part arrived broken
Second part arrived broken
Third part arrived broken
Finally on the 4th try, the part arrived and was not broken.
I will NEVER again order parts from this company.
FIrst part arrived broken
Second part arrived broken
Third part arrived broken
Finally on the 4th try, the part arrived and was not broken.
I will NEVER again order parts from this company.
Parts Used:
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Gary from GOLIAD, TX
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
6 of 6 people
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