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Models > PCP932BM1BB > Instructions

PCP932BM1BB General Electric Cooktop - Instructions

All Instructions for the PCP932BM1BB
1 - 15 of 33
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Switch failed
I turned off the circuit breaker and tested the cook top. I pulled the cook top out and laid a piece of plywood over the opening to work on the cook top and not scratch the granite counter top. The mistake I made was to turn the cook top upside down and separate the top from the housing. The dampening springs came off the burners and I could have damaged the elements (but they checked out ok). I turned the whole assembly right side up again and replaced the switch and put it all back together. It works great...thank you for the part.
Parts Used:
Infinite Control Switch
  • John from Fresno, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
34 of 48 people found this instruction helpful.
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Electric range burner not working due to control switch
Turned off power to counter top range and pulled-up from counter. Set range on counter and removed 16 screws from around the housing allowing me to pull-up and remove range top. Used socket to remove 4 screws holding control switch bracket in place and 2 screws holding bad switch in place. Disconnect wires from bad switch and reconnected to new switch. Placed and screwed switch bracket back in place. Before placing range top back I turned power back on to to test burner operation. Burner and switch operated correctly and I completed screwing range top back in place, setting back down into counter top. Done
Parts Used:
Infinite Control Switch
  • Rodney from Erath, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
21 of 28 people found this instruction helpful.
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RF Dual Burner out. Smoke in the area of controls
Shut off circuit breaker. Removed cooktop from island counter. Removed all knobs. Removed all screws after finding layout diagrams of unit on your web site. Lifted glass top from metal cabinet. Ordered control after trouble shooting the problem. (Master Electrician). Obviously burned out from water in control. Ordered control on line and installed it when it arrived three days later. Before installing control I cleaned and dried out the area. I cleaned the glass top around all the control shaft holes and the rubber boots and lubricated them with silicone to help keep them dry and for ease of turning controls. Turned on circuit breaker and checked all burners, pilot light and hot top indicating lights.
Parts Used:
Infinite Control Switch
  • Al from Ocala, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
12 of 15 people found this instruction helpful.
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broken knob on gas range
pulled off old knobs and replaced with new knobs.
Only one was broken, but wanted all of them to match so ordered enough for entire range. Worked perfectly. Looks great!
Parts Used:
Surface Burner Knob
  • Carole from Grand Haven, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
8 of 12 people found this instruction helpful.
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Changed color
Remodeling the kitchen. The range had white knobs and needed black ones.
Parts Used:
Selector Knob Surface Burner Knob
  • Gary from Warren, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
11 of 26 people found this instruction helpful.
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Front left burner not heating enough
June 2019
0. TURNED OFF CIRCUIT BREAKER !!!
1. Lifted cooktop out of counter cutout. (It wasn't anchored)
2. I had just enough slack in the armored power cable to set the cooktop on the edge of the countertop cutout.
3. Removed black plastic control knobs
4. Removed about a dozen short screws around perimeter of cooktop. I think those were phillips head screws.
5. Lifted glass top straight up. Had to wiggle it a bit, to get the rubber washers on the control shafts, to slide up.
6. The new heater element did not have the 2 alignment brackets. These brackets have holes that slip over metal pins at each end. So, I removed the brackets from the old element, and attached them to the new element.
7. Set new heater element on top of old. Using needle nose pliers, pulled wires off of old element and clipped onto new element - ONE AT A TIME.
8. Slide old element out, and place new element brackets over alignment pins.
9. Now, on to the Infinite control switch. Removed a few screws around the metal housing that the controls are attached to.
10. Removed the 2 screws that hold the control to the metal housing.
11. Switched wires from old control to new - ONE AT A TIME. (Pay attention to the position of the wire blades on the control, and align it to match the old control, so that you will get the wires from the old control, onto the correct blades of the new control.)
12. Attached new control to metal housing, using 2 screws.
13. Re-assemble - Place glass top over control shafts.
14. Attach glass top by installing all of those short screws around the perimeter.
15. Place cooktop back into countertop cutout.
16. Turn on the circuit breaker.
17. Test all heating elements.
-------------
Other notes - I actually removed the entire cooktop, including disconnecting the power connection, so that we could replace our kitchen countertop.
One issue was that the new quartz countertop was 3/8" thinner than the old Formica top. So, the bottom of the cooktop was resting 3/8" lower than before. The shallow drawer below the cooktop was now hitting the bottom of the cooktop. My solution was to cut 3/8" off the back of the drawer. Problem solved.
Good luck y'all.
Parts Used:
Infinite Control Switch Dual Radiant Element with Limiters - 4400W
  • Jim from MILFORD CTR, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
4 of 5 people found this instruction helpful.
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Control awitch was bad
Just note the wire colors and match them where they go on the new control, remove and replace 7 screws and a zip tie and I was done.
Parts Used:
Infinite Control Switch
  • Gary from CLEARWATER, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 3 people found this instruction helpful.
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Range Knobs were Broken
I pulled off the broken knobs and put on the new knobs. Effortless.
Parts Used:
Surface Burner Knob
  • Dennis from Fillmore, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 4 people found this instruction helpful.
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The main burner on our GE glass cooktop stopped working. It would glow red and work for a second, then go black.
I thought it was the burner thermostat, so I replaced the burner unit. By coincidence, the ceramic outer portion of the burner was cracked in two places, but otherwise intact. That was not the problem, though since the new burner did the same thing as the old one. Then I new it was the Infinite Control Switch, so I ordered it. Replacing it was easy. I turned off the cooktop circuit breaker and made sure no power was going to it. It is powered by 240 volts so you need to be very careful to turn off the power before doing any servicing on it. I then carefully pried up the glass cooktop and lifted it out, so it wouldn't break. By taking off the control knobs, and removing several small Phillips head screws all around the metal cooktop frame and just under the edge of the glass cooktop, I could lift the glass top off from the cooktop, and place it on some newspaper so it didn't get broken. It is important to keep the rest of the cooktop upright. The burners are not fastened down, and only gravity holds them in place. They normally sit on two springloaded pins, one on each side, and the weight of the glasstop pushes them down to their proper setting. So don't mess with them, and make sure each side remains on the two pins after you're done and before putting the glasstop back on. As for the switch, you need to remove two small 1/4 inch metal screws (a socket is very handy for this), one on each side of a metal framework that holds all the switches. After removing that framework, I carefully turned it over and found the correct switch for the burner that wasn't working. In my case, it was the closest right hand burner, which is also the biggest and has the option of having a big, small or both elements turned on, depending on how you turn the control switch. I then carefully pulled off each wire lead, with a needlenose plier to avoid damaging them, and immediately put each wire onto the corresponding same connection on the new switch. Take a close look at the wires on the old switch to make sure you plug them into the same connectors on the new switch. It's pretty straightforward. There may have been one or two small screws holding the switch onto the framework, but I don't recall right now. It was very easy to see how to remove and then reattach it. Then reverse the above steps and reinstall the cooktop, turn on the power and you should be in business!
Parts Used:
Infinite Control Switch
  • Steve from Seattle, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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Replace Infiniti Switch
Turn off breaker, disconnect electrical wiring, remove cooktop from courter top, turn over , remove switch.
Parts Used:
Infinite Control Switch
  • Ezekiel from FLORISSANT, MO
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench set
2 of 2 people found this instruction helpful.
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knob thermostat burnt out
it went well as compared to getting a new ~~800$ cooktop and ~~150 to install, I took a shot for 30$ bucks and it worked great!! problem solved and great support ! !! thanks for all your help
Parts Used:
Infinite Control Switch
  • John from CENTERPORT, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
2 of 2 people found this instruction helpful.
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Stove Top Element Heat Varies
Removed stove top from counter, removed glass top by removing 10 phillps screws, removed control bracked, unplugged connectors(wires) on old control and plugged into the correct position on the new control, replace control on the bracket then reinstalled the stove top and placed the stove top back into counter.
Parts Used:
Haliant Element - 1200W
  • William from Perryton, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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Glass For Electric Cook Top Broke
Secured the power to the unit. Removed the burner knobs (5)and then lifted the unit from the granite counter top. Removed the screws (14) holding the glass top on and then removed the glass from the metal base. Removed the two screws holding in the selector switch, which was broke with a new one. Cleaned the metal base and installed the new glass top on it. Screwed the new top down. Cleaned the edge of the counter top and placed the unit back in with double face sealer tape. Placed the new knobs on for the burner controls, placed power back in service, tested job completed. Harry (
Parts Used:
Selector Knob Surface Burner Knob
  • Harry from Drexel Hill, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 6 people found this instruction helpful.
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Stripped knob-could not turn on burner
Just put it on the control post
Parts Used:
Surface Burner Knob
  • LAURANCE from RIO VERDE, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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cooktop switch broken
Really easy. Part came in rapid time and was the right part. Went on web and got instructions with video how to install.
Parts Used:
Infinite Control Switch
  • kathleen from Wynantskill, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
1 person found this instruction helpful.
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All Instructions for the PCP932BM1BB
1 - 15 of 33