NX36R9966PM ((AA)(0000)) Samsung Microwave Oven Combo - Instructions
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Oven not heating and holding temp
The Samsung stove I have has had the igniter replaced several times. It seems to wear out over a couple years time. I did the repair with a Philips #2 screw driver. Open the oven door, remove the grates. unscrew the bottom cover and expose the heat shield. Unscrew the heat shield. This exposes the burner. Unscrew the burner from the center of the plate/lower heat shield. Unscrew the burner from the front and back of the oven. Carefully lift up the burner to expose the igniter and clip. Unscrew the igniter from the burner and set the burner aside. Unclip the igniter from the power cable. If it falls below, it won't go far just reach in a lift it back up to fasten the new igniter to the power clip. Refasten to the burner with new clips and screws provided. Re-insert the burner to the gas jet that is below the bottom plate which will not be visible to you unless you place your head towards the rear of the stove and look down. Once the Jet is back into the hole of the burner, re fasten it to the middle back and front of the stove. Replace the covers and grates. Close the oven and test it. A new igniter does wonders. You can remove the stove door for a less intrusive install, but I found it unnecessary to do so and saved a step and time. I was done well under 30 minutes.
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John from EAST QUOGUE, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Oven shut off during self clean cycle and door stayed locked.
I took off the back cover after I looked at youtube similar problems. Then removed the little thermostat and un hooked the 2 wires. I looked up the part and after is was delivered couple days later I connected the 2 wies and after putting the back cover on the oven was back to normal. Was such an easy repair and the part was only $11.
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Uwe from FORT COLLINS, CO
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
22 of 45 people
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Heating element needed replaced
First we unplugged the oven and shut off the gas. We then began removing the two plates on the floor, inside of the oven, to reveal the pipe with the dead heating element. You remove the screws from the back of the first plate, pop it out from the front, then remove the screws from the front of the second plate and pop it out from the back.
The only issue we encountered was when we attempted to remove the two screws for the pipe: the front screw was stuck (possibly from old oil) and stripped easily. to fix that, we took a metal handsaw, and sawed a new cut into the screw to fit a flathead.
After dealing with the screw, we removed the pipe and unplugged the old heating element. We removed the bottom drawer for extra room to assist with unplugging the heating element, and for removing the pipe from the gas line.
We removed two screws with nuts that were attaching the element to the pipe, and replaced it with the new element.
after reattaching the element and placing the pipe back onto the line, before we placed the plates back, we turned the oven and gas back on to test if it was working. One successful test later, we placed the plates and bottom drawer back and we were done.
The only issue we encountered was when we attempted to remove the two screws for the pipe: the front screw was stuck (possibly from old oil) and stripped easily. to fix that, we took a metal handsaw, and sawed a new cut into the screw to fit a flathead.
After dealing with the screw, we removed the pipe and unplugged the old heating element. We removed the bottom drawer for extra room to assist with unplugging the heating element, and for removing the pipe from the gas line.
We removed two screws with nuts that were attaching the element to the pipe, and replaced it with the new element.
after reattaching the element and placing the pipe back onto the line, before we placed the plates back, we turned the oven and gas back on to test if it was working. One successful test later, we placed the plates and bottom drawer back and we were done.
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Danielle from GIG HARBOR, WA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
7 of 9 people
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Bearing went out on the fan
Slide out the stove. Unplug the electricity. Remove the back panel with a screwdriver. Then go inside the oven and remove the two Philips head screws holding the fan cover. Then remove the nut holding the fan. Note, it is a left handed nut, so turn it right to loosen it. Pull off the fan. Return to the back and remove the nut and two screws that hold the fan. The fan slides right out. The only problem I had was that the electrical contacts on the new motor were wider than the original. I had to break the plastic so I could separate the wire leads, so that they would fit the new motor. Works like a charm.
John
John
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John from NASHVILLE, TN
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
7 of 14 people
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Oven wouldn't light
1) Remove oven door
2) Remove oven floor with Phillips screwdriver.
3) Remove igniter with screwdriver and wrench
4) Remove bottom burner
5) Install new igniter to burner
6) Replace burner
7) Replace oven floor
8) Replace oven door
9) Test
2) Remove oven floor with Phillips screwdriver.
3) Remove igniter with screwdriver and wrench
4) Remove bottom burner
5) Install new igniter to burner
6) Replace burner
7) Replace oven floor
8) Replace oven door
9) Test
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Timothy from WASHINGTON, DC
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Wrench (Adjustable)
5 of 9 people
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Oven igniter burned out
Took out oven racks and bottom steel plates, unscrewed old igniter and replaced with new one, only problem was plastic connections were different so I needed to strip wires and use wire nuts. Very easy fix that anyone could do..
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Wayne from PLEASANT VLY, NY
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 4 people
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Samsung oven was not heating properly. The oven baked at a lower heat (as much as 30 degrees) in the lower ranges of 350 to 450 degrees.
I had previously replaced the heating element and heat sensor to the range. The cost of replacing the thermostat was minimal. The key to replacing the thermostat is finding where it is located. Several videos describing the Samsung thermostat showed it housed under the top of the stove. This particular model places the thermostat at the back of the range near the left side. After unplugging the range, and removing the back cover with a Phillips screwdriver, it was easy to locate the thermostat. After unplugging the existing one, and using a very small flathead screwdriver to gently pry the upper and lower clips holding it in place, installation of the new thermostat was a breeze. Removing and replacing did not take more than a couple of minutes. The oven is now heating properly at all temperature settings. I would recommend finding a schematic of the range showing the location of all the parts before beginning the repair.
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Les from Tallahassee, FL
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 of 2 people
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Oven wouldn’t heat to temperature after self cleaning
Pulled off the back panel (6 screws) thermostat was right there removed 2 wires and replaced with new put the panel back on done
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Brian from SCHENECTADY, NY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
4 of 16 people
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upper fan motor bad
My repair went terrible as I was sent the wrong motor 2 times. My stove sat in the middle of my small kitchen for 2 weeks. Finally the 3rd was the correct one except I didn't have the right nut so I waited another day for that to be sent. Everything working good now, I just hope the bottom fan doesn't go out after this experience.
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SUSAN from DAVISON, MI
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Screw drivers, Wrench set
1 of 9 people
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