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December 5, 2019
Has code c-a2 and has a noise like fan or something is running maybe hitting or rubbing something. Can you help with this code thank you.
For model number NV51K6650SG
Thank you for your question. The C-A2 error code is letting you know that there is a cooling fan error. If you are hearing a rubbing or hitting sound in your oven, check the cooling fan to see if it is working correctly and that there are no obstructions preventing it from working. If it is not putting out cool air, you will need to do a continuity test with a multi-meter to see if it is working correctly. If the cooling fan checks out fine, check the electronic control board for signs of damage or burn marks. If it shows any of these signs, it will need to be replaced. Check the wiring between the parts as well to rule out any issues. I hope this helps. Thank you and have a great day!
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This oven has two fans that counter rotate. One spins clockwise, the other counterclockwise. Because of this, the motors and the fan blades are different. The schematic shows the counter clockwise rotating fan with a right hand threaded shaft/nut on the bottom and the clockwise motor and fan with the left hand nut on the top. My range had the motors in the exact opposite orientation, but the fan blades on the motors as shown on the schematic. The incorrect assembly at the factory (I bought new in the box, so I know this is the first repair) meant that nether fan blade was turning the correct direction. So do yourself a favor, be sure you’re buying the right motor (clockwise or counterclockwise) and be sure you put the right fan blade on the right motor. The Samsung motor ending in F is the counterclockwise motor that has the right hand threaded shaft the clockwise motor with the left hand threaded shaft ends in E.
I took off the back cover after I looked at youtube similar problems. Then removed the little thermostat and un hooked the 2 wires. I looked up the part and after is was delivered couple days later I connected the 2 wies and after putting the back cover on the oven was back to normal. Was such an easy repair and the part was only $11.
Slide out the stove. Unplug the electricity. Remove the back panel with a screwdriver. Then go inside the oven and remove the two Philips head screws holding the fan cover. Then remove the nut holding the fan. Note, it is a left handed nut, so turn it right to loosen it. Pull off the fan. Return to the back and remove the nut and two screws that hold the fan. The fan slides right out. The only problem I had was that the electrical contacts on the new motor were wider than the original. I had to break the plastic so I could separate the wire leads, so that they would fit the new motor. Works like a charm. John