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MSG28DHBAWW General Electric Refrigerator - Overview

Sections of the MSG28DHBAWW

[Viewing 7 of 7]
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Dispenser Door Assembly or Flapper – Part Number: WR17X11653
Dispenser Door Assembly or Flapper
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★★★★★
(93)
PartSelect #: PS964304
Manufacturer #: WR17X11653
This “Dispenser Door Assembly” (Door Recess Assembly, Ice Door Assembly, Dispenser Door, Refrigerator Dispenser Ice Chute Door Kit, Dispenser Door Flap, Ice Chute Door, Flapper) keeps the room air fro...
$33.60
  In Stock
Order now and your part arrives by Mar 30
Union Connector - 5/16 Inch to 5/16 Inch – Part Number: WR02X11330
Union Connector - 5/16 Inch to 5/16 Inch
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(11)
PartSelect #: PS758446
Manufacturer #: WR02X11330
Quick connector for plastic water line - 5/16" to 5/16"
$15.00
  In Stock
Order now and your part arrives by Mar 30
Plastic Tubing - 5/16 Inch – Part Number: WR17X2891
Plastic Tubing - 5/16 Inch
PartSelect #: PS292878
Manufacturer #: WR17X2891
This part is the replacement water line for your refrigerator. It is a long plastic tube, which is 5/16 of an inch in diameter. If your refrigerator is leaking, or will not dispense water or ice, you ...
$40.56
  In Stock
Order now and your part arrives by Mar 30
Door Handle - White – Part Number: WR12X10332
Door Handle - White
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PartSelect #: PS289204
Manufacturer #: WR12X10332
Handle only. Extensions and mounting hardware is sold separately.
$52.67
  In Stock
Order now and your part arrives by Mar 30
Screw – Part Number: WR01X10038
Screw
PartSelect #: PS283488
Manufacturer #: WR01X10038
This screw is sold individually. Size 8 -18 ab fltr 5/8.
  No Longer Available
Dispenser Grille – Part Number: WR17X4153
Dispenser Grille
PartSelect #: PS293896
Manufacturer #: WR17X4153
This white dispenser grill is located at the bottom of the ice/water dispenser.
  No Longer Available
Dispenser Water Reservoir – Part Number: WR17X4358
Dispenser Water Reservoir
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(1)
PartSelect #: PS294082
Manufacturer #: WR17X4358
This in-refrigerator dispenser water reservoir tank comes with tubing. This tank stores water until the water actuator is activated and water is requested.
$122.47
  In Stock
Order now and your part arrives by Mar 30
Door Recess Retainer – Part Number: WR2X8818
Door Recess Retainer
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(1)
PartSelect #: PS299365
Manufacturer #: WR2X8818
$16.05
  In Stock
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ARMATURE KIT – Part Number: WR62X26536
ARMATURE KIT
PartSelect #: PS11737122
Manufacturer #: WR62X26536
$60.30
  In Stock
Order now and your part arrives by Mar 30
1/4 Tubing Nut – Part Number: WR57X57
1/4 Tubing Nut
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PartSelect #: PS304401
Manufacturer #: WR57X57
This is a quarter tubing nut and is sold individually. The tubing nut works in conjunction with your refrigerator/freezer and is made entirely of plastic. The function of this part is to connect the l...
$15.00
  Special Order
Upper Handle Trim - White – Part Number: WR12X10163
Upper Handle Trim - White
PartSelect #: PS289025
Manufacturer #: WR12X10163
This trim extends from the top of the door handle.
  No Longer Available
Dispenser Assembly Crank – Part Number: WR17X3089
Dispenser Assembly Crank
PartSelect #: PS293032
Manufacturer #: WR17X3089
$40.02
  Special Order

Questions And Answers for MSG28DHBAWW

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Common Symptoms of the MSG28DHBAWW

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Leaking
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Not dispensing water
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Door Sweating
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Fixing
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Ice maker won’t dispense ice
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Frost buildup
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Door won’t open or close
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Freezer section too warm
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Freezer not defrosting
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Ice maker not making ice
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Ice maker dispenses too little ice
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Fridge too warm
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Ice maker dispenses too much ice
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Internal water lines brittle, cracked, leaking
First of all, the larger white plastic tubes in this thing are 5/16" OD, which no plumbing store seems to stock. At the lower left rear end there are 2 tubes, one for water and one for ice, that are doomed to fail being in proximity of a heat source - they essentially get cooked to the point of becoming brittle and cracking. The smaller tube and union can be easily found, but do yourself a favor if the larger one cracks and order the plastic tube and water tube union here, and just cut off the brittle part and amend the old tube using the union.
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Marty from West Bloomfield, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
119 of 139 people found this instruction helpful.
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Water dispenser leaked - tubing broke
Ordered parts from another vendor - got wrong parts (1/4 in parts instead of 5/16 in parts). With your parts, I just cut out the bad portion of the tubing, and replaced it using the 2 union connectors. Thanks.
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Thomas from Poway, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
48 of 65 people found this instruction helpful.
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Leaking water lines fixed.
The problem is the common issue that the proximity of the plastic water lines that leave the electrically controlled valve near the compressor in the bottom back corner of the fridge, means they become brittle and crack/break. Both the line leaving to the ice-maker that runs diagonally across the outside back of the fridge, and the line that runs under the fridge to feed the water dispenser failed at the valve, breaking off just where they start at the valve.

The result was I noticed a big puddle coming out from under the fridge (too late for the poor wood floor).

The solution, replace the parts. For the ice maker line, it is one thin line - its easy to replace other than taking care to uncrimp and recrimp the connection up at the entry to the freezer.

For the thicker tube, the one that goes to the water dispenser, you replace the reservoir tank that sits inside the fridge. It has the two lines leaving it permanently attached to the tank, hence you replace the whole thing. There are separate lines and a splice/union that can be used to replace just the last 6 inches near the compressor, but I chose to replace the whole unit. This describes replacing that water chill tank unit.

The tank sits behind the bottom 2 drawers in the fridge.. you see it when you pull out the drawers. It has two lines permanently attached, one runs out of one hole in the bottom of the fridge and to the back of the fridge where it attaches to the exit on the electrical valve. The other runs out of the other hole in the bottom of the fridge and runs along the side, then along the front from the fridge to the freezer side. There is a union that connects that line to another line that then runs up the freezer door. Remove the front cover under the fridge to see this line and the union.

To replace the tank, you have to disconnect it from both ends, where its held in by plastic nuts/unions. Water remaining in the lines will drain out when you disconnect them. I unscrewed the valve assembly from the fridge body and then unplugged the plugs to the valves to do the work (but left the fridge plugged in).

To do this work, I needed to raise the fridge side edge of the appliance, since the hoses route along the underside of the fridge. After you disconnect the two ends (at the union on the freezer side bottom front egdge, and back side at the valve) you can pull the hoses up into the fridge. Routing the new hoses will require you have at least that one side off the floor to get your hands under it. I got two 6" tall 4x4 wood blocks and tipped the fridge slightly, raising the right (fridge) side off the ground and slid the blocks under the fridge rollers.

To remove the tank, before you raise the edge of the fridge, there are two screws that you need to remove (top side and left side) from the storage tank.

I recommend that in addition to removing the bottom two drawers, you remove all the bins hanging in the fridge door, since you need to work in there with gravity wanting to shut the door on you. Once you have the tank unscrewed (and the hose ends disconnected) note which hose(based on where it connects to the tank) goes to which hole in the bottom of the fridge. Pull up the hoses from the inside the fridge. The tank is free..go put it in the sink and drain the water out.

Installing the new tank, remove any hose end caps and route the hoses back through the lower drawer support frame you pulled them out of, and feed the correct hoses back through the holes in the bottom of the fridge. I found it better to feed the longer one first, which leads to the water dispenser/front. I could then pull that one up front from under the raised fridge and clip it in place and then route the other hose fully though its hole and route it to the back of the fridge to the valve. This way I ensured I was sending the right hose to the right destination.

You will likely have to trim the hoses once the tank is reattached as they are slightly long. Be sure
Parts Used:
Dispenser Water Reservoir
  • Thomas from Sammamish, WA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
38 of 47 people found this instruction helpful.
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