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Models > KSM97CU5 > Instructions

KSM97CU5 KitchenAid Mixer - Instructions

All Instructions for the KSM97CU5
1 - 15 of 184
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Speed Control Lever KNOB BROKEN
Pulled the Knob off of the new Lever then pressed it on the old Lever. I had to order the whole lever because it was the part nearest the knob in the illustrated parts break-down. I RECOMMEND THAT THE KNOB BE ADDED TO THE ILLUSTRATED PARTS BREAK-DOWN.
Parts Used:
Mixer Speed Control Lever
  • Robert from Minot, ND
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
158 of 204 people found this instruction helpful.
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motor would run but mixer wouldn't operate: broken worm gear
My girlfriends' stand mixer failed when the accessory drive cap fell into the mixing bowl and jambed the beater, spliting the worm gear. The teeth on this gear are made of nylon and are molded to an aluminum center. This part is designed to fail in situations like this, saving the more expensive transmission parts. Following a repair manual I found online, I first removed the rear cover and pulled out the cord strain relief out from the base. Next I removed the drip cup from around the base of the planetary drive. I then used a pin punch to drive out the pin holding the planetary to the center shaft and removed the planetary. The unit was then inverted and I removed 4 screws holding the bottom cover to the gear case, and the 5 screws from around the planetary drive. The bottom cover was then lifted off. Three screws holding the worm gear bracket in place were then removed and the worm gear assembly lifted out. A small pin holds the worm gear to the shaft. I drove this out with a small pin punch and the shaft and worm gear were then removed. There is also a thrust washer on this shaft, and it's location is important. Make a note for re-assembly. The new gear was installed and the entire process reversed for re-assembly. A successful repair completed! My girlfriend would have replaced this $200 appliance, but I was able to repair it for less than $30 including shipping.
Parts Used:
Worm Gear
  • Raymond from Shirley, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
87 of 93 people found this instruction helpful.
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Speed surging, especially on low setting
Remove one screw on rear cover. Note wire colors coming from pcb at top of assy.
Replace electronic speed control pcb. You will probably have to loosen the two screws holding the brass end plate assy to install new pcb.
Note the number of turns you loosen, so you get it back in the same position. Tighten locking nuts on screws.
Parts Used:
Mixer Phase Control Board
  • Donald from Tampa, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
46 of 62 people found this instruction helpful.
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wire whip for mixer broke,
bought new wire whip for mixer, simple attachment.
Parts Used:
Wire Whip Mixer
  • Henry from Glasford, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
39 of 43 people found this instruction helpful.
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No action for the attachments for cutting/chopping.
I removed the rear cap, decorative strap, and decorative ring. Next I drove out the pin holding the mixing head. I then removed the 9 screws holding on the motor/gearing portion. This facilitated removal of the gearing from the motor assembly. I next laid in the new gears and calculated what thickness of fiber washers were needed to hold the gears in place. Reassembly was in reverse order of dissassembly.
Parts Used:
GEAR-HUB GEAR-HUB Mixer Washer
  • David from Goodlettsville, TN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
46 of 70 people found this instruction helpful.
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The worm gear (plastic-made to be the weakest spot), three teeth were worn,
I removed the lower unit along with the top unit, removed the gear, replaced the gear, then put back together. I removed the grease, saved most of it, then discarded what looked like the dirty grease. I cleaned inside thoroughly in case broken parts were inside. The three schematics were very helpful in re-installed. Mixer was 40 years old but works like new!
Parts Used:
Worm Gear Mixer End Seal Speed Link
  • Robert E. from Loveland, CO
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
17 of 21 people found this instruction helpful.
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screw cap would not hold bowl when making dough
My kitchenaid mixer is at least 37 years old. Everything has worked fine after all these years except the screw cap was flimsy, still stainless steel, but not sturdy. So I tried to replace it , but was told it was too old and couldn't get the part. I contacted Part Select and found a screw cap from newer models fit perfectly and should outlast me and the mixer, it is a lot sturdier than original one. It also arrived in 2 days, which was fantastic. Thanks guys
Parts Used:
Mixer Screw Cap
  • Carrie from Jeannette, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
15 of 18 people found this instruction helpful.
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After sitting on my kitchen counter for nearly 42 years the rubber feet left foot prints.
We:
tipped the mixer over on its side
pulled the old feet off
put the new feet in place and pounded them w/our fists
set it back up on its new feet
smiled
Parts Used:
Blender Foot
  • Susan from Gig Harbour, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
14 of 16 people found this instruction helpful.
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wire whip broke
you guys are great I ordered one day and the next day the wire whip was delivered!!!! Great job,thank you. Joanne
Parts Used:
Wire Whip Mixer
  • Joanne from Springville, IA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
13 of 14 people found this instruction helpful.
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broken thumb screw
remove the old screw and screwed the new part in place. I like your link because it shows a picture of the fixture and you can find the part you need real easy. Will order from you again when I need it.
Parts Used:
Mixer Thumb Screw
  • Kathleen from Silvis, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
12 of 15 people found this instruction helpful.
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broken worm gear
just took the unit apart and replaced the worn gear and bracket . Then took the old worn gear and bracket apart and replaced the worn gear . Then put the assy back together and now I have a spare
Parts Used:
Worm Gear Mixer Worm Gear & Bracket
  • robert from sun valley, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
13 of 18 people found this instruction helpful.
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broken gear
remove 6 screws for top of unit, remove gear assymble (23 screws), reassmbly and test it works great
Parts Used:
Mixer Worm Gear & Bracket
  • angelo from palm coast, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
9 of 9 people found this instruction helpful.
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gear was stripped , head wouldn;t turn
We followed the you tube instructional video. It was excellent with good advice that kept us out of trouble. My mixer works like new again.
Parts Used:
Mixer Worm Gear & Bracket
  • Joan from Nokomis, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
9 of 10 people found this instruction helpful.
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The 5 feet on my Kitchen Aide, had worn out
Took the old feet (5) off and put new on the Kitchen Aide, looks great. Stands high and your assistance on the phone, was so appreciated.
Parts Used:
Blender Foot
  • Beverly from Post Falls, ID
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
8 of 9 people found this instruction helpful.
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Moter would run, but nothing would turn
first removed the dress ring by tapping it very gently.then drive the pin out that holds the beater plate on, now wiggle it off, then you can see the screws that hold the gear reducer on. remove them. take that off and you will see the housing that hold the worm gear. remove the 3 screws that hold it down . Now you will have to drive the drift pin out that holds the worm gear in place, slide the shaft out then remove gear. reverse order to assemble
Parts Used:
Worm Gear
  • Curtis from Green River, WY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
8 of 9 people found this instruction helpful.
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All Instructions for the KSM97CU5
1 - 15 of 184