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Theano
March 1, 2023
My burner is only heating up on the outside. There is no heat in the Middle.
Do I change the knob?
For model number KECC502BBL2
Hello Theano, thank you for contacting us. Inspect the surface element for damage. To determine if the element has shorted out, use a multimeter to test the element for continuity between the prongs and the case. If the radiant surface element shows continuity between the prongs and the case, this indicates that it is shorted out. If the radiant surface element, part number PS11764912, is shorted out, replace it. If the surface element is okay, you may need to replace the surface element switch kit, part number PS972602. We hope this solves your problem!
I removed 4 screws and then lifted up the top it gave me access to the element I followed the direction that came with the element (very clear to follow) removed and installed the new element and it worked fine. Remember to unplug the stove if it is electric this is not in the instructions.
Well, I found the two screws that held the cook top in place and backed them out. Pulled the cook top out of the counter and took out a bazillion little sheet metal screws that held the cover in place. The controllers were grouped in a cluster of four, and the "Front Left" was easy to spot. I pulled the wires off one-by-one and noted t
... Read morehe marking on the old controller, and noted the markings on the new controller, especially the translator table that came with the new controller - the old and new controllers are a bit different. Then screwed the new controller in and tested the cook top - worked fine. Then I changed the hard wiring to the power source (a bad job originally) to a three prong plug and socket arrangement. Put it all back together and was back in business - a "piece of cake" repair. A week later "somebody" dropped "something" onto the corner of the glass and chipped out a little chunk of glass. Oh well, fun to fix anyway!
1. Turned off power to trouble shoot the counter top range elements. 2. Raised the counter top up to work on it and slid two evenly placed wooden slats under the bottom of the housfor stability so it would not fall backdown into the counter top cut-out. 3. With a 1/4" nut driver removed the 10 hex-head screw that were holding the blac
... Read morek glass top in place, pulled off the 4 . Control knobs and carefully removed the glass cover and carefully seet it aside in a safe place. 5. A visual inspection of the non working element showed that it had a burn out spot causing it not to heat. 6. Got the model number of the appliance and checked the internet for parts suppliers, chose parts elect because they had the part in stock and could overnight it for reinstallation the next day, part did arrive the next morning. A visual inspection show that it was the correct part and it would be a like for like swap out. 7. Prior to replacing the element check to see that the electrical power was still off at the circuit breaker, made a quick sketch of the wiring and identified the wires so that they would be reterminated at the same points. 8. Using the needle nose pliers pulled off the 4 stake on terminations. 9. Lifted out the 6" from the body of the unit , removed the 4 phillips screws holding parts what were to be transfered onto the new element. 10. Transfered parts onto the new element, reinstalled the element into the body of the unit, reinstalled the 4-stake-on wires to there appropriate terminals and verified with previous wiring sketch. 11. Reinstalled the glass top, 10 screw holding it in place and the 4-control knobs. 12 . Turned main power to the unit back on and turned on the replaced element, it work correctly, also checked the other 3 elements to make sure that they were working correctly. 13. When the unit had cooled, removed the wooden slats and lowered the counter top back into its cut-out making sure not to damage the glasstop. Job complete.
