JP960BC1BB General Electric Cooktop - Overview

Hello Stephen, Thank you for your question. Here is a step by step guide to installing the burner and how to remove the maintop glass as well in the process: 1. Turn off the breaker for the cooktop. 2. Remove (2) 1/4" hex screws directly under cooktop. You may need to open oven door to reveal them. 3. Prop up cooktop. I used the box the replacement element came in. 4. The element is held in place with (3) brackets held in by a #2 philips screw each. Mark the location of each of the brackets. There are numbers on the element to help you do this. 5. Write down where each of the wires connects to the element. There's only a few of them, but I tend to forget that stuff. The wires have female spade-type connectors that connect to the male ends on the element. 6. Using a needle-nose or small pliers wiggle each wire off the element. Grab the wires by the end of the female connector when you do this. I found it helpful to use a small flat screwdriver to help pry them off. Mine were on pretty tight, so expect this to take a few mins. If you have problems getting to the wires, remove the brackets (next step) first and come back to this one. I let the element hang from the wires without any problems, but I still wouldn't recommend it. 7. Remove each of the screws with a #2 philips screwdriver. Support the element with your hand and gently pull each bracket away from the element. Once they're all gone, the element should just come out. I took a look at my old element and saw that the large burner wires were melted in a couple places, so it was definitely broken. 8. If necessary, clean the underside of the cooktop surface with a clean papertowel. There was a little dust from the old element on mine. 9. Connect the new element and test to make sure it works by turning on the breaker and turning on the burner for a second or two. Note: This will make the top of the element hot for some time, so test it and go away for a few mins. If it works OK, proceed. If not, disconnect and figure out what else may be wrong. 10. Using the old element, make copies of the marks you made for the bracket locations onto the new element. You'll have to punch through the insulation when re-attaching the screws. 11. Re-wire the new element, if necessary and re-attach the brackets over the marks you made. This may be a pretty tight fit because the new element was thicker than the old on mine. I opened up the brackets a bit to make it not so hard to re-attach. Hook the brackets on and squeeze them over the element. The holes in the brackets need to line up with the holes drilled into the bottom of the element. If they don't, spin the element around (or detach and re-attach the brackets) till they do. 12. Screw in the (3) screws over the brackets pushing them through the insulation on the element. 13. Close the cooktop and reattach the hex screws under it (1/4" hex). 14. Turn on the breaker and test again. Hope this helps!

Hi Eloy, Thank you for your question. The dimensions for this cooktop are 3-1/4 inches high by 36 inches wide by 20-3/8 inches deep. We hope this helps! If you have any questions, please let us know.

Hi Raymond, thank you for contacting us. According to our research, we recommend checking the element is properly installed, and also inspecting corrosion or damage at the heating element terminal connected to a receptacle. Another reason is a defective control switch, part number PS1016429, that stops the burner from heating. We hope this information is useful!