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Susan
March 28, 2024
Oven preheat never gets up to temp, takes 20 min to get to 220deg. Checked long temp sensor, measures 1090 ohms. Checked lower element, measures 21.6 ohms. Bottom element does not feel like it is heating, but you can hear relays clicking periodically. Clock board was replaced a month ago since broiler element would not turn off, which restored normal operation for about 2 weeks. Any other suspects or should we replace the clock board under the warranty?
For model number JJW8527BAB
Hello Susan, thank you for getting in touch. Based on our understanding of the issue, we would suggest checking the continuity of the broil element. If it is not faulty, then you may need to check the oven control board, part number PS11743900, to solve the problem. We hope that helps!
Removed the oven door by opening slightly, then pic door up to remove. Remove 2 screws holding oven sensor in place, gently pull on sensor to remove, had to remove about 8 inches to get at plastic connector. Unplug connector, had to use an adapter cable supplied with the PartSelect kit to install new sensor, push cable back into opening,
... Read morereinstall 2 screws. The oven works fine! Note that due to thermal lag the temperature overshoots to 370 degrees and undershoots to 340 degrees, this appears to be normal oven operation. Putting door back in place was easy.
First I removed the two screws that hold the element in place. I then pulled the sensor out about 3 inches and disconnected the two wires. Next, I connected new sensor and screwed the new sensor back in place. One area for caution. Make sure that the electrical connection is pushed in past the insulation on the back side of the oven. Fa
... Read moreilure to do so will cause the plastic plug connector to melt from oven heat.
Parts arrived in three days and it was an easy swap of the hinges but the same problem still existed: the oven door wouldn't close completely, so the oven light stayed on and the convection wouldn't work either unless the door closed all the way. The replacement hinge's springs apparently aren't strong enough to close it and the springs a
... Read moreren't adjustable - which is a design flaw. I did correct the problem though, by using three dollars worth of 1" round magnets, which I placed inside the door: they stay put and are strong enough to pull the door tight.