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Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
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4 questions answered by our experts.
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Travis
January 20, 2020
Will come on and run shortly then power off but time keeps counting down to complete the desired time set
For model number JES1142SJ06
Hello and thank you for writing.
This could possibly indicate a malfunctioning control panel PS952720, you should check for signs of damage, and replace the parts as necessary. We hope this helps. Please contact us anytime if you require further assistance.
Hello and thank you for writing.
We suggest to try a hard reset:
Go to your breaker box and shut the breakers for your unit off, wait 5 minutes and then turn the breaker to on again. That should hopefully clear this problem.
If this does not fix this problem then your thermostat PS239710 might be faulty, you should check the part(s) for signs of damage or test with a multimeter, and replace the part(s) as needed. We hope this helps. Please contact us anytime if you require further assistance.
Need to know cubic ft and wattage. It is old and I do not have info to replace
For model number JES1142SJ06
Hello Helene, Thank you for the question. This model shows to be 1.1 Cu. Ft. with 1,100 Cooking Watts. Please submit a new question if you have any follow ups. We are looking forward to hearing from you!
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John
October 24, 2022
When I open the door the fuse burn ?
For model number JES1142SJ06
Hi John, thank you for reaching out. According to our research, this model does not have a fuse, it is protected by a thermostat cavity, part number PS239710. Based on the trouble you are experiencing, you most likely would need to replace the interlock switches. Your model takes three: PS651389 on the bottom, PS237415 on the top, and PS237416 in the middle. We hope this helps! If you need help placing an order, customer service is open 7 days a week. Thanks again for your great question.
Continuity checks showed the flame sensor was open. Schematic notes it opens at 217 degrees and closes at 30 degrees. Removed sensor and placed in freezer for twenty minutes. Tested sensor and it was now closed, reinstalled and microwave worked normally. Ordered new sensor in case the original is operating at too low a temperature.
I took the cover off and followed the electric current to see if it got as far as the display. I did not get past the thermostat shut off where the current stoped. I jumped the thermostat and the unit worked. The part was so inexpensive that I decided to replace it rather than try and freeze the old one in hopes of "reseting" it.
A fragile glass tray providing a rotating surface for the microwave required replacement. The tray arrived scrupulously packaged to insure contents production. Unpacking was simply accomplished and installation achieved without undue effort. Thank you for prompt delivery and consideration for the attention paid to my purchase.
