The roller glide in your microwave rests under the microwave plate, and allows it to rotate when the microwave is running. It is a round plastic ring with 3 wheels spaced out around the perimeter. If ...
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Glenda
August 30, 2021
How do I get the control panel off this built in GE profile microwave? There is no vent, vents out the back, so the diy videos aren't helpful. I see no screws holding it in place unless I have to remove the entire cover of the microwave?
For model number JE2160SF03
Hello Glenda, Thank you for the question. Since there is no upper vent for this model, you will need to remove the Cover. On the back of the appliance there will be screws holding the cover in place. Once the Cover is removed, you will be able to access the screws that hold the Control Panel in place so you can remove and replace it. We hope this helps!
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Liza
November 7, 2019
Used the microwave just now to heat up lunch; as soon as i took my plate out - the control panel went blank and the microwave will not do anything. How can i troubleshoot this?
For model number GE Profile JE2160SF 03
Hi Liza, you would have to get a multimeter to test the electronic components.
Thank you for your question and good luck with your repair!
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Allyn
7 days ago
Does not heat liquids orfood.
For model number JE2160SF03
Hi Allyn, thank you for reaching out. Based on the description that you have provided, we would recommend checking the diode, part number PS953843, and magnetron, part number PS953838. We hope this solves your problem!
After looking up on the computer a schematic of the unit, all that was needed was removing four screws to remove the top and side cover which was one piece. Next was removal of electrical connection to burned out lamp, then removing burned out lamp and installing the new lamp and reconnecting electrical connection. Job was complete after reinstalling the cover.
Microwave now working with new lamp lighting when in use.
First, I read the PartsSelect DIY report by Linda, Warsaw, IN. With confidence, I purchased the magnetron. Upon receipt, I took the built-in microwave out of the cabinet, set the unit on the kitchen floor, and was stopped cold by the Safety Torx nuts on the reverse of the unit. Borrowing the right wrench allowed the 20 minute start-to-finish part changeout and reinstallation of the unit in the cabinet to proceed. The old magnetron was the defective part. Discovery of the 10-year Parts-Only warranty on the less than 10-year old unit was insufficinet to guide me to take the unit in for their Labor bill to repair. New part in hand, it just was that easy - and assumed to be no less expensive.
First I ordered and replaced the diode. That did not help. Then I ordered both the magnetron and the thermostat magnetron because I didn't know what I was doing. After I replaced those, it still wouldn't heat. So I called an electrician. He noticed I had knocked a wire loose. I connected it and the microwave worked. I reconnected the old magnetron, just to test it. It didn't work. Then I put the new one back in. It's working just fine now! It took quite a while to put everything back in place because it was a built-in. But it was a lot cheaper than getting a new microwave, even with the cost of a repair man to show me I had a loose wire!
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