JDB2100AWB Jenn-Air Dishwasher - Instructions
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broken silverware basket
the only thing that I wish was that the website had been more descriptive of the item. I ordered the two listed because it didn't say whether it was one side or both sides of a split basket. Now I have two complete baskets in different shades of grey! Only needed to order one maybe this will help someone else with the same problem. Great service and fast delivery though! Will order from this site again if I ever need anything else!
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Anne from Allen Park, MI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
100 of 110 people
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Broken Inlet Valve due to freezing - water leak
Most of the time was spent pulling out the dishwasher from under the counter, as a new tile floor had been installed after the DW was installed.
Great pictures of components on this website confirmed what part to order.
Shut off water feed to DW and disconnect power to DW.
Unplug wire connector to old valve (solenoid) and disconnect water inlet hose. Observe that valve is attached to sheet metal bracket.
Remove bracket, with valve attached. Don't remove valve from bracket. New valve comes with sheet metal bracket.
Remove female threaded adaptor (brass) from back of old valve and screw on to new valve using Teflon tape. That is the only piece you need to reuse.
Attached the new bracket (with valve attached) to DW. Attach water inlet hose. Attach plug to new valve.
Turn on water to DW. Check for leaks. Retighten hose connection if required. Run dishwasher. Keep lower panel off for a couple of days to be certain no leaks develop.
Great pictures of components on this website confirmed what part to order.
Shut off water feed to DW and disconnect power to DW.
Unplug wire connector to old valve (solenoid) and disconnect water inlet hose. Observe that valve is attached to sheet metal bracket.
Remove bracket, with valve attached. Don't remove valve from bracket. New valve comes with sheet metal bracket.
Remove female threaded adaptor (brass) from back of old valve and screw on to new valve using Teflon tape. That is the only piece you need to reuse.
Attached the new bracket (with valve attached) to DW. Attach water inlet hose. Attach plug to new valve.
Turn on water to DW. Check for leaks. Retighten hose connection if required. Run dishwasher. Keep lower panel off for a couple of days to be certain no leaks develop.
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Craig from Old Orchard Beach, ME
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Wrench (Adjustable)
86 of 87 people
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leak in front right corner
I had to remove the 4 screws holding the toe panel. Then I had to take out the one screw holding the floater switch housing in place. It snapped open to release the floater and that just lifted out. I put the new float in and snapped the new housing on. I put the screw back in to hold the housing in place attached the two wires to the switch and put the toe panel back on. It was all very easy to do and my first home repair went very well. thank you.
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Jessica from Lovington, IL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
38 of 46 people
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Wash motor not pumping and making a grinding sound
I went to PartSelect and found the parts pictorial. A replacement motor was listed for 3 series of the dishwasher. The series can be identified by the first 2 digits of the dishwasher serial number. Mine was 22 so I needed parts for the series 20 dishwasher.
According to the pictorial it looked like the motor seals were included with the replacement motor. When the motor arrived, I found the seals were not included. I called PartSelect and they shipped the seals to me with free overnight delivery.
I had no trouble disassembling the wash manifold and spray parts using the instructions provided with the replacement motor and the instructions from the Maytag repair manual that I found online. The motor is removed from the inside of the tub.... very nice. You don't need to remove the dishwasher from under the counter in order to get at the motor.
I made a mental note of the orientation of the faulty motor before I removed it. I installed the replacement motor with the same orientation along with the wash parts. The dishwasher worked successfully.
Thank you PartSelect.
According to the pictorial it looked like the motor seals were included with the replacement motor. When the motor arrived, I found the seals were not included. I called PartSelect and they shipped the seals to me with free overnight delivery.
I had no trouble disassembling the wash manifold and spray parts using the instructions provided with the replacement motor and the instructions from the Maytag repair manual that I found online. The motor is removed from the inside of the tub.... very nice. You don't need to remove the dishwasher from under the counter in order to get at the motor.
I made a mental note of the orientation of the faulty motor before I removed it. I installed the replacement motor with the same orientation along with the wash parts. The dishwasher worked successfully.
Thank you PartSelect.
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George from Poughkeepsie, NY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
39 of 50 people
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dishes still dirty, soap remained in dispenser.
After repairing this dishwasher 5 times during the past 8 years this one was real easy: Open door, unscrew inside cover and carefully move over to one side. Unplug soap dispenser, unscrew soap dispenser and remove. Fit new dispenser, reconnect it, put inner cover back in its place and secure it with the retained screws and you are back in operation. Hans.
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Hans from Show Low, AZ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
35 of 42 people
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Our dishwasher would run for 1 min, stop then run for 1 min then stop completely.
We ordered a Control Panel first (not sure what part we really needed to fix the problem). After installation and the Control Panel didn't solve the problem, we knew we needed the Circuit Board. We then ordered the Circuit Board and upon receipt itstalled it. The Circuit Board was simple to install and BINGO! It worked perfectly. Thank you for have the parts we needed.
Reynold Burbank
Reynold Burbank
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reynold from los angeles, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
47 of 90 people
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Dishwasher wouldn't stay on without pushing on door due to faulty switch.
Removed plastic lining from dishwasher door with torx screwdriver, then removed screw holding door latch assembly in place. Removed existing switch from door latch assembly and replaced.
This switch was not the correct one initially as it was a normally closed switch, whereas the existing switch was a normally open. Was able to pry open the switch and switch the contacts to normally open so it worked out in the end. Would recommend purchasing the complete latch assembly w/ switches if you aren't comfortable taking the switch apart.
This switch was not the correct one initially as it was a normally closed switch, whereas the existing switch was a normally open. Was able to pry open the switch and switch the contacts to normally open so it worked out in the end. Would recommend purchasing the complete latch assembly w/ switches if you aren't comfortable taking the switch apart.
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Andrew from Azusa, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
32 of 47 people
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Dishwasher leaking water
Pulled the dishwasher out. Determined that it was leaking from the air/water inlet. Ordered the seal and replaced the seal by turning the inside cover counter clockwise while holding the outer water inlet. Replaced seal and installed water hose. Put dishwasher back inside cabinet and leveled. If you don't try to fix it yourself, It could cost more then what it is worth.
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Marvin from Republic, MO
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
26 of 30 people
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Would not spray.
Looks like Maytag knew this was a problem. My chopper sleeve (plastic) was stripped and causing the impeller to not spin. The replacement part was all metal and was very easy to replace the old one just by removing screws. The replacement looks to be very sturdy and should last a lot longer than the original. Thanks.
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Frank from Raleigh, NC
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
30 of 42 people
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Broken door seal
After receiving the seal, I installed it and carefully observed its operation and found the reason why the original one was broken in the first place. For some reason the bottom of the washer where it mates with the seal was deformed and it caused the original seal to suffer stress which led to its being broken, and it may be the reason why I got occasional leakage.
We bought this dishwasher at a %40 discount at a Sears outlet. It was probably returned by the original owner for this reason. Using a rubber mallet I was able to easily beat it back into shape and the new seal now fits like a glove.
But probably the most amazing thing was I was able to easily find the part at PartSelect.com after some googling around. Now I know where to find parts for my dishwasher and perhaps other appliances when the need arises.
We bought this dishwasher at a %40 discount at a Sears outlet. It was probably returned by the original owner for this reason. Using a rubber mallet I was able to easily beat it back into shape and the new seal now fits like a glove.
But probably the most amazing thing was I was able to easily find the part at PartSelect.com after some googling around. Now I know where to find parts for my dishwasher and perhaps other appliances when the need arises.
Parts Used:
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Nghi from Daly City, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
53 of 122 people
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Broken handle/latch Dishwasher was very difficult to open.
The first thing I did was read the all of repair stories that others had submitted. Then I set the timer and chucked up the Torx bit in my electric drill/screwdriver. There are 10 Torx screws on the inside of the dishwasher door and they came out very quickly. The top two screws hold the latch in place. I lifted the inside stainless steel cover to get acces to the latch. There was enough slack in the wire that I was able to remove the latch from where it was and extend it above the door. This let me lay the stainless steel liner back onto the inside of the door without removing or disconnecting the soap dispenser. Thus exposed, disconnecting the connectors from the old latch and reconnecting them to the microswitches on the new latch was a breeze. Once connected, I reinstalled the latch assembly, repositioned the liner correctly and replaced the ten screws. The entire job, including putting my tools away and cleaning up took eight minutes. I did it on my lunch break. The eight minutes included pulling the circuit breaker and reconnecting it (very important, that step). The new latch/handle assembly completely fixed the problem.
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George from Andover, KS
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
18 of 20 people
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Weeping water control valve
Turned off water and power to the unit. Removed kick plate from under the dishwasher to access the water contol valve. Placed an absorbant rag under the water valve and water line. Disconnected solenoid on water control valve from electrical connection with my fingers. Used a standard adjustable wrench to disconnect the water line from the water control valve. Then used a 1/4" nut driver to loosen the two bolts that hold the water control valve on to the mounting bracket. Pulled the water control valve slightly forward to disconnect the water feed line to the dishwasher. Used a blunt end plier to pinch the clamp open and slowly wiggle the feed line off of the water control valve. Then removed 90 degree elbow off of the water control valve and used pipe dope and connected the elbow onto the new water control valve. Replaced water control valve in reverse order and utilized new hose clamp to reconnect feed line to new water control valve. Saved door seal for future use, when seal goes bad.
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Robert from Woodstock, IL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
17 of 21 people
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broken rack adjuster assembly
The repair is very simple (I had repaired the left side last year), so I knew how to replace the assembly part. I removed the rack by removing the clips on the runner ends. Then I unscrewed the 3 screws holding the assembly to the rack, removed the adjuster lever and removed the broken part (the roller cracked around the screw) the replacement part now is a ratchet instead of a screw. I popped in the new part and put the lever back in place, put the screws back in and placed the rack back on the runner and re-inserted the runner clips. I will never buy another maytag--supposedly a high end unit that we purchased for a hefty price tag but I have done nothing but replace parts. Thank goodness for Parts Select--I find my part from the diagrams, place my order and in just a couple of days I have the part. Best of all no $80 fee just to diagnose the problem and then labor costs on top of marked-up of parts prices. I love Parts Select!!
Thank-you.
Thank-you.
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Susan from Pelham, NH
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
14 of 15 people
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Dishwasher heating element bad
I could not reach the heater element nuts from under the dishwasher so had to pull out the dishwasher. I removed the screws around the front of the dishwasher and pulled it about half way out before the water inlet pipe and the electrical wires stopped me. I shut off the water, unhooked the copper pipe, and unhooked the electrical wires (shut off circuit breaker first). Pulled the dishwaser out so I could remove the element nuts and wires to the element. Removed the old element and installed the new one - the old nuts would not fit. I went to a local appliance parts store and found that my element is no longer made. I had the correct replacement element but you need to order the nuts also. Luckily, the local store had a small brass nut that worked. Reattached the electrical wires to the element, pushed the dishwasher half way in, reattached the water inlet and electrical wires, pushed the dishwasher all the way in and scewed back into the cabinets. All is well now and the dishwasher is working much better.
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Gary from Indianapolis, IN
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
13 of 15 people
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The door would just flop down when you opened it
The spring mechanism is on the side, so you have to pull the dishwasher out onto the floor. To do that, you have to remove the floor molding (preferably without breaking it) and remove the base coverings (painted metal plates on the bottom of the washer. Unscrew the side gasket plates on the side of the dishwasher (just inside of the door) where it attaches to the cabinet and the screws in the braces at the top (inside the door) where it attaches to the counter top. Now you will be able to slide the washer forward to look at the sides where the door springs are. Depending on the floor, you may have to raise the washer's front feet. They screw up. As you pull the washer forward be careful to not mess up the insulation which drapes over the top and sides. You only need to come out 1/3 of the way to see the sides where there is a plastic wheel at the forward bottom corner. As you move the door up and down you can see the hook where the cable goes and further up the side you can see several notches where the spring goes. Hook the cable and bring it around the wheel and attach it to the spring. To reinstall, just follow these directions backwards. Good luck.
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David from Plano, TX
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
13 of 17 people
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