The tub dampening straps support the wash tub and reduce vibration by keeping the tub at the center of the cabinet. If your washer shakes and moves, or is making a loud banging noise during the wash cycle, the washing machine tub could be off-balance, meaning one or more of these straps may be loose, or broken. Other symptoms include: the...Read more washer leaking, not agitating, or pumping but not spinning. These straps are sold individually. However, we recommend that you replace all 4 straps at the same time. It is also recommended that you check the tub for cracks where these straps mount.
This clip ensures that the knob is securely fastened to the control shaft, allowing you to properly select the correct time and setting for your dryer. If your dryer will not start or shut off, the timer will not advance, or the dryer shuts off too soon, the issue may be the control knob itself. This clip is sold individually. Although th...Read moreis part fits with some different brands, be sure to check the list of brands below to make sure it fits with your dryer unit. Refer to the manual provided by the manufacturer for further installation instructions.
The drain hose is black in color and made of flexible material. This is a part for your top-load washer. The hose measures 57 inches long. This part moves the water out of the washer and into the drain. If this parts cracks or becomes damaged it will leak during the drain cycle of your wash and you may find water on the floor. To access t...Read morehe hose, you will need to move the washer away from the wall to get to the back of the appliance. There will be two screws holding it in place that will need to be removed.
This pump helps expel water from the washing machine and is activated after the spin speed is maintained for a specific period of time. If you notice that your washing machine will not drain, there is a good chance that you will have to replace the drain pump. The drain pump is located inside the washing machine, near the bottom. To acces...Read mores the drain pump for this repair, you will need to remove the front panel. Before you begin this repair, be sure that the power source is disconnected and the water source is shut off.
The main tub seal is located between the transmission and the outer tub. Its the primary water seal in the outer tub for the transmission-shaft. If your washer is leaking during the fill cycle, or at agitation time, your tub seal may need to be replaced. You can check if the tub seal needs to be replaced by watching that area during an ac...Read moretual fill cycle. Take off the front panel, or if it is a front-loading washer, the rear panel. Without touching the washing machine, observe the place where the shaft of the transmission comes into the tub and the weep holes at the housing of the rear bearing. If there is water leaking, the tub seal is at fault.
NOTE: This seal is difficult to replace and should probably be installed by a qualified technician.
This is a tub bearing and it is meant to work in conjunction with your washing machine. The purpose of this part is to aid in keeping the inner tub of your washing machine spinning smoothly during a wash cycle. The most common reasons for needing to change your tub bearing is if your appliance is noisy or shaking/moving during the wash cy...Read morecle, another common symptom is leaking water. This part is sold individually and measures to have an inner diameter of roughly 1 inch, and an outer diameter of roughly 2 inches.
This split ring is supplied by the original equipment manufacturer, and it is designed to secure the tub bearing in washing machines. It is a circular metal ring, with an outer diameter of 2 inches. The ring has a split or gap, which allows it to expand and contract for easy installation and removal. It is typically located on the inner s...Read moreide of the washing machine outer tub, where it provides stability and prevents the washer from excessively shaking during use. It is normal for the split ring to become worn, corroded, or damaged due to age, exposure to moisture, and excessive stress. A faulty split ring will lead to a noisy, unstable washer and eventually cause the tub assembly to fall out of alignment. Remove the washer panels to access the outer tub and split ring. Carefully detach the damaged split ring from the tub and position the new split ring in its place. Ensure that it is properly aligned and securely fastened before reattaching the panels.
This tub bearing goes in your washing machine. You will find it on the bottom of the outer tub, where the transmission goes through the tub. If you hear metal on metal when the washer is spinning, you may need to replace the tub bearing. This bearing is made of metal, and is approximately 3 inches wide and 2 inches tall.
This replacement inlet drain hose connects your washer's water pump to its tub. This hose is seven and a half inches in length and only two inches wide.
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Kathleen - For model number HTWP1000M0WW
February 15, 2020
Machine is overfilling with water on every setting, small, large, and super. It will not stop inputting water and floods the utility room. What could the problem be?
Hello and thank you for writing.
It certainly sounds like it could be a faulty water-level pressure switch PS3487292 and/or possibly a malfunctioning water valve PS11721803 you should check the part(s) for signs of damage or test with a multimeter, and replace the part(s) as needed. We hope this helps. Please contact us anytime if you require further assistance.
I need to find and clean the filter but cannot locate it. Help please.
Thank you.
Hello Julie, thank you for getting in touch. According to our research, your model does not have any filter. Glad to be of assistance!
2 peoplefound this instruction helpful.
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Larry - For model number HTWP1000M0WW
February 3, 2020
How to take the lid off and check if it works switch
Hello and thank you for writing.
For your convenience, we have attached the link to our repair video. We hope this helps. Good luck with your repair.
https://www.youtube.com/watch?v=QfPxqBszPwk
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Larry - For model number HTWP1000M0WW
February 3, 2020
My machine with only fill with water
Hello Larry, Thank you for the question. If the appliance fills but will not start the wash cycle, we suggest testing the Lid Switch Assembly, PartSelect Number PS5135698. You can test the switch with a multi meter to check for continuity. We hope this helps.
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Washing Machine was not draining water from tub.
304 of 334 peoplefound this instruction helpful.
Gerald from Midlothian, VA
Easy
30 - 60 mins
Nutdriver, Pliers
1. Drained the wash tub by taking the drain hose from the back of the washing machine and dropping it below the tub - water flowed out of hose a lot easier than trying to suck water out of tub using a pump (tried this on the first time I tried to fix washer). (Washing machine on 2nd floor of house and didn't want water running on floor)<
... Read morebr />2. Removed the 2 bolts holding the Pump/Motor assembly to the machine. 3. Removed both hose clamps on the Pump/Motor assembly and removed Pump. 4. Attached the new drain inlet hose to the pump and then to the tub with the original hose clamps. 5. Attached the drain hose to the pump and then plugged in the 2 wires for the pump. 6. Plugged in the washing machine and everything worked.
NOTES: 1. Hardest part was working with hose clamps (spring type clamps) in the tight space under the machine. 2. Easier to fix since I pulled machine apart a few days before - removing the clog in the pump/motor assembly only to get everything back together to find out that the motor was dead. Still well worth the time and effort due to not having to go out and buy a new Machine...
machine would not drain all other functions seemed o.k
88 of 92 peoplefound this instruction helpful.
douglas from danby, VT
Easy
30 - 60 mins
Socket set
Aside from getting the wet clothes and most of the water out,the toughest part of the job for me was to figure out how to get inside the machine. I nearly wrecked the thing trying to lift the top panel. After some frustration I removed the star-type screws on back of the control panel and found, tucked away neatly, the documentation/parts
... Read more list complete with instructions on how to remove the FRONT panel. Once I got inside it was easy to locate the pump. I ran the drain cycle for a moment to see if the pump turned at all. The original had an exposed fan so it was easy to see that indeed the motor was not turning. I inspected all the hose and electrical connections to make sure I had the tools I'd need and the savvy to replace the part(s) if I could locate them. I'm not much of a web-head, so I was a little surprised when I typed G.E. appliances and the search took me to partselect.com where I was pretty much coached through the procedure before I even ordered the part. The box arrived ahead of schedule (yay) and when I looked at the pump it didn't look much like the one I was replacing. But then I realized it was the same thing just ten years more advanced. I used a small pair of vise grips to pinch and lock the pipe clamps open. I know there is a plier made for this, but... Anyways, after loosening the clamps and sliding them away from the pump I pulled the hoses off and let the last of the rinse water still in them run down my shirt sleeve to my elbow. (optional, not recommended) Thus refreshed I then rummaged through my socket set and found what I needed to remove the 2 sheet metal mounting screws and disconnected the 2 power leads. I removed the faulty pump and proudly showed it to my wife. Unimpressed, she asked how much longer. I quickly reversed the procedure to install the new unit and confidently piled in a load of laundry. The cycle completed just fine and has done so since. I will and have recommmended partselect.com to friends and will use it again for sure.
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Bearing on the transmission to tub wore out (mostly due to the washer not being level)
89 of 106 peoplefound this instruction helpful.
Victor from League City, TX
Difficult
More than 2 hours
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
The back of the control panel had an instruction pamplet that was very useful. 2 parts did not go as written tho. To "pop" the spinner out, required short 1x4s and a shake/shingle bar to pry it up and the wedging of the 1x4s under it, until enough strain was put on it to "pop" it off. Then the large 1&11/16 nut was a bear. It require
... Read mored a short pipe wrench (so it fit in the tub) and a hammer to brake it loose.
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