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GY397LXUS03
GY397LXUS03 Whirlpool Range - Overview
Sections of the GY397LXUS03
[Viewing 6 of 6]Manuals & Care Guides for GY397LXUS03
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Light Bulb - 40W
PartSelect #: PS884734
Manufacturer #: 8009
This an authentic OEM 40-Watt replacement light bulb, used in a number of household appliances. It is specially designed to withstand extreme temperatures, which is why these replacement bulbs are mos...
$7.51
In Stock

Long Oven Sensor
PartSelect #: PS1570174
Manufacturer #: 12001656
This long oven sensor is also commonly known as a temperature sensor. It is designed for use with ovens and ranges. It is similar to a thermostat; it measures and regulates the internal temperature of...
$33.90
In Stock

Screw
PartSelect #: PS12349731
Manufacturer #: W11233072
This is a multi-use and multi-appliance screw. It can be used on a microwave, refrigerator, range/oven, air conditioner, dehumidifier, washer, or dryer. The measurements of this screw are 8 x 1/2 inch...
$20.79
In Stock

Screw, 8/18 x 3/8
PartSelect #: PS11746840
Manufacturer #: WP90767
This screw is sold individually.
$7.76
In Stock

Oven Rack
PartSelect #: PS11744745
Manufacturer #: WP7801P173-60
This is a replacement oven rack and it is designed for use with ranges and ovens. This is a genuine OEM replacement part. The rack provides a level and stable surface for cookware inside of your appli...
$83.00
In Stock

Bake Element
PartSelect #: PS11752540
Manufacturer #: WPW10310274
This bake element is found on the bottom of the oven. his bake element is for ranges.
The bake element is at the bottom of the oven and supplies the heat for baking.
Unplug the range or shut off...
$93.79
In Stock

Door Gasket
PartSelect #: PS11749287
Manufacturer #: WPW10162384
The oven door gasket on your range functions as a seal between the warm interior of your oven, and the outside. It prevents heat from fleeing your oven when the door is closed. Before making any repai...
$79.91
In Stock

Touch-Up Paint - White
PartSelect #: PS385132
Manufacturer #: 72017
This touch-up paint can be used on a wide variety of household appliances. It is most often used on washers, dryer, refrigerators, dishwashers, ranges, freezers, trash compactors, or microwaves. It is...
$6.10
In Stock

Cooktop Cleaner
PartSelect #: PS3492527
Manufacturer #: W10355051
This bottle of non-abrasive cooktop cleaner breaks down and gets rid of the hardest baked-on stains and residue without causing any harm to your appliance. The bottle is 10 oz and does not require a l...
$17.33
In Stock

6" Surface Element, 1200 W
PartSelect #: PS12348164
Manufacturer #: W11171119
Sold individually.
$128.07
In Stock
Questions And Answers for GY397LXUS03
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
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Jennifer
March 10, 2023
The oven is not heating well. Only to 150 when on 350.
For model number GY397LXUS03

Hello Jennifer, thank you for reaching out. We have researched and narrowed the issue down to the following parts: oven temperature sensor, part number PS1570174, and bake element, part number PS11752540. If checking these parts does not help, then you may need to replace the control board, part number PS11746002. We hope this sorts out your problem!
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Jim
March 24, 2023
Upper unit not working but it is OK
For model number GY397LXUS03

Hi Jim, thank you for your query. You may need to check the following parts to fix the issue: 6" infinite switch, part number PS11744486, dual infinite switch, part number PS11754776, dual surface element, part number PS11751668, and 6" surface element, part number PS12348164. We hope this sorts out your problem!
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Angelina
March 31, 2023
When I push the bake button to start the cooking process it only heats up to 200. The cook top works but the oven won’t heat up.
For model number GY397LXUS03

Hello Angelina, thank you for contacting us. The temperature sensor measures the temperature inside the oven cavity. You may need to replace your oven temperature sensor, part number PS1570174, to resolve your issue. We hope this helps.
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Common Symptoms of the GY397LXUS03
[Viewing 10 of 10]Little to no heat when baking
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Element will not heat
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Oven is too hot
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Oven not heating evenly
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Touchpad does not respond
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Will Not Start
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Door won’t close
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Will not program
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Little to no heat when broiling
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Door won’t open after self cleaning cycle
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Oven not holding 350 F, when cooling the coils did not reheat
Removed the oven door by opening slightly, then pic door up to remove. Remove 2 screws holding oven sensor in place, gently pull on sensor to remove, had to remove about 8 inches to get at plastic connector. Unplug connector, had to use an adapter cable supplied with the PartSelect kit to install new sensor, push cable back into opening, reinstall 2 screws. The oven works fine! Note that due to thermal lag the temperature overshoots to 370 degrees and undershoots to 340 degrees, this appears to be normal oven operation. Putting door back in place was easy.
Parts Used:
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David from Westford, MA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
152 of 190 people
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Number touch pad would only work on #4 and #1
First turn off circuit breaker to stove. Slide the stove out about 4 inches from the counter to expose the two phillips head screws, one on the left side and one on the right side of touch panel. Take out screws. Then take out four Phillip head screws on the bottom side of panel, this will set panel loose from stove. Carefully pull up touch pad (switch membrane) from control panel; it is sticky glued in place. Disconnect ribbon cables on switch membrane from control panel by depressing cable locks while pulling firmly. Remove switch membrane. Clean area before installing new membrane. Reassemble turn on power and you are done.
Parts Used:
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Ken from Cedar City, UT
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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mice had made nests in the insulation wrap in the range
I numbered every part. ex: 1 L., for first part removed left side. I used a magic marker to circle the holes and wrote the number of screws used on the part, set the srews in a separete place, so that I new where these screws went to. The cleanup was pretty time consuming, but I was able to keep my stove, when every repairman I called to fix my stove told me I was better off buying a new stove. ($600.00 stove 2 years old)Please Note: The insulation blanket needed for the entire stove is two pieces, the sides and top are one part # and the bottom and back, are another part #. I did not know this. I just purchased the top and sides. I got lucky, the back and bottom were still in good shape. So I guess I should have read the description of the part more carefully to see what it covers, before I ordered it. It took two people two hours to do the work, it was really nice to have an extra set of eyes, to remember what direction pieces of metal from the stove went. I would do it all over in a heart beat instead of buying a new stove.
Parts Used:
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Wendy from Red Hook, NY
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Difficulty Level:Easy
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Total Repair Time:More than 2 hours
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Tools:Screw drivers
83 of 104 people
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