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Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
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This OEM Center Rail is a white plastic part which supports the crisper frame, which holds the crisper. Fifteen inches long and white in colour, if broken, the support may no longer hold properly. Re...
This capacitor (Refrigerator and Freezer Compressor Run Capacitor, Run Capacitor) provides the voltage or energy current required to start the compressor and keep it running. It allows the compressor ...
This light switch may also be known as a refrigerator door switch or a light switch kit, and is compatible with your refrigerator. The function of the refrigerator door switch is to turn on the light ...
This is an ice maker assembly for various models of refrigerator. This ice maker assembly is used to freeze and eject ice into the ice bucket, then dispense the ice. This ice maker comes with the nece...
This refrigerator door gasket is designed to create an airtight seal when the door is closed, helping maintain consistent internal temperatures and energy efficiency. Constructed in gray and equipped ...
The p-trap drain tube kit may also be known as the duck bill, or the drain pipe, and it is compatible with your refrigerator. The function of the p-trap drain kit is to carry the water that has formed...
This shallow refrigerator door shelf bin is a genuine replacement component designed to enhance interior organization and storage efficiency. Made from clear, durable plastic, it securely holds bottle...
If the door shelf bin in your refrigerator is cracked, missing, or no longer holding items securely, this clear plastic replacement bin may be just what you need. Designed to fit inside the refrigerat...
This water filter bypass cap, also known as a water filter bypass plug, is an authentic OEM part that replaces the regular water filter cartridge in refrigerators. It allows water to flow freely throu...
The electronic control board is used in refrigerators to monitor and manage the temperature settings, such as cooling or defrosting times. If your fridge or freezer is too warm, too cold, is not defro...
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5 questions answered by our experts.
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Mike
December 9, 2023
I have a water build up in the bottom on the freezer. I chip it out every 3-4 weeks.
For model number GX5FHTXVY09
Hi Mike, thank you for your inquiry. We have found that you may clogged drain tube, part number PS8691807. The drain tube carries water formed during the defrost cycle to the drain pan at the bottom of the refrigerator. We would recommend checking the drain tube to fix the issue. We hope this solves your problem!
I am having a major problem removing the Everdrop water filter. Please help. Thank you so much.
For model number GX5FHTXVY09
Hi Marie, thank you for writing in. Our research has found, part number PS11722130 is the correct replacement Water Filter for your model. We have included a video to assist you with removing and installing this part. We hope this helps.
Hello Jim, thank you for your question. There are a few parts we would recommend testing to fix this issue. The limit switch PartSelect Number PS11738544, water valve PartSelect Number: PS11754529. I hope this helps.
I need to replace the freezer door gasket. Is this available for purchase?
For model number GX5FHTXVY09
Hello Rocio, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS8688875. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
I am having great difficulty replacing the water filter. It used to go on so easily now it is almost impossible to install? What can I do. I tried two different filters and had the same problem with both of them. Appreciate your help. I am definitely using the correct filter.
For model number GX5FHTXVY09
Hello John, thank you for your question. If the filter is hard to put in, pull it out and make sure that all the caps to the filters are removed and that the locking end of the filter is not damaged in any way. When you replace your filter, please make sure you bleed the line after removing the filter. Also you must use the correct filter, part number PS11722130 is the correct part any non OEM parts will not have a proper fit. We have also included a video to assist you. We hope this helps.
I knew the chances of all the freon leaking out was unlikely so I looked at the wiring to the compressor and there was a capacitor and a starter/overload so i figured I would start there. I went on line and found the parts at this site and they were less than the minimum service call charge for a service tech so I figured what the heck le
... Read moret's give her a shot so I did give it a shot. I ordered the parts and they were there in less time than a service tech could come out and i installed the parts and guess what for 90.00 in parts and 15 minutes in time I repaired my refrigerator. Thanks guys, It took less time to order the parts than it did to make the repair so thanks, your website rocks and is very well designed so my hat is off to you guys!
Having seen this problem before in other equipment so I had an idea where to look. Problem: the automatic defrost function was not operating. Looking through openings in the back panel of the freezer compartment, you could see the evaporator coils and fins were a solid chuck of ice. There are three logical components to check. Heater
... Read moreelement, thermostat (located just above the evaporator) and a relay on the control board (located in the fridge control panel). Checked the heater with an ohm meter -- OK. The thermostat closes the circuit at around 20 degrees and opens at around 32 degrees. Pulled out the thermostat, wiring, fan unit. Everything unplugs, unscrews, and unclips, don't cut wires. Put the whole assembly in a friends freezer for an hour or so to see if the thermostat closes -- OK. Problem had to be with the control board. Replaced control board, reprogrammed it per included instruction. Everything is working again.
The hard part for me was figuring out which part was causing the problem. I read what others had done and followed their test methods. I checked the defroster heater for continuity and the defroster thermostat to make sure it was closing. the defroster termostat has to be cold to check it. You will need to check it while it is in ice or t
... Read moreake it out and put it in another freezer for 30 mins and then check it for continuity. Those items checked out ok so it had to be the control board. The control board is a 5 min job to replace but making sure that is your problem is the hard part. I think the control board was bad due to a power surge we had when the power went out and came back on. It might be a good idea to put a surge protector on your home to protect your fridge and all your other electronic stuff. Our refrigerator is now working like new again. Thank you for all your help, Jim
