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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
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Harry
August 14, 2021
Washing machine began spinning without water in it's own one day. So i unplugged it to make it stop. When i plugged it back in, it just continued spinning again. Then circuit board died. This g.E. Washing machine is only 4 years old. Purchased at home depot, september 2017.
For model number GTW460BMK1WW
Hi Harry,
Thank you for your question. If the washer is turning on by itself and spinning, then there is an issue with the electronic control board and you will need to replace it. The part number listed under your model number for the electronic control board is PS11774703. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
Recently, a fast ra-ta-tat machine-gun-like sound comes when hot water is filling the machine. Sometimes it goes away by itself. It is pretty loud, like 1st time I thought it was the neighbour hammer drilling. What could be the cause of that? The machine has been in service for 10 years. Any recommendations for replacement?
Cheers
For model number GTW460BMK1WW
Hi Afshin, thank you for reaching out. The water inlet valve is responsible for controlling the flow of water into the washing machine. If it's malfunctioning, it could cause a rattling or tapping noise as the water flows through. Its part number is PS12069194. You may need to replace it to fix the issue. We hope this sorts out your problem!
My washer isn’t filling with enough water
If set at Super it only fills an inch
For model number GTW460BMK1WW
Hi Valerie, thank you for reaching out. We would suggest checking the water line for clogging first. If it is fine, the issue could be with the water inlet valve, part number PS12069194. You may need to replace it to fix the issue. We hope this solves your problem!
Lid won’t lock, control buttons don’t respond, machine makes water sucking noise and no water in tub. Only way I can stop this is by unplugging power. Had it unplugged 2 days and it does the water sucking noise when I plug in to power. Machine woke me up at night making that water sucking noise. Don’t know how long that was going on. Machine 3 or 4 years old . I’m upset!
For model number GTW460BMK1WW
Hello Evelyn, thank you for getting in touch. Based on the description that you have provided, we would recommend checking the triac controller, part number PS11774703, to fix the issue. We hope this solves your problem!
