Your coupon for will be reflected when you check out!
✖
Your coupon for
✖
Hello!
You're visiting the PartSelect site in U.S.
Would you like to shop on the Canadian site?
Stay on this site
Go to Canadian site
GSS23HSHJCSS General Electric Refrigerator - Overview
Save your modelModel Saved!
Save your model for later to make things easier.
Model has been saved to My Models. If you're not signed in, your lists are available on this device and will expire within 30 days.
Model has been saved to My Models.
This sensor (Temperature Sensor, Thermistor, Refrigerator Temperature Sensor) sends the temperature reading of the compartment to the control board. If you notice your refrigerator is too warm, too co...
This water inlet valve (Refrigerator Water Inlet Valve Assembly) supplies water to the ice maker and the water dispenser in your refrigerator. It is located at the back of the fridge, beneath the bott...
This OEM ice and water filter fits side-by-side and bottom-freezer GE models. The most common reason you would need to change this part is if you have never updated your model and it is no longer filt...
The Module Shelf Insert is a complete assembly for the module shelf. This repair is rated as "Easy" by users. Simply remove the old shelf insert and snap the new one into place using the locking tabs....
This “Dispenser Door Assembly” (Door Recess Assembly, Ice Door Assembly, Dispenser Door, Refrigerator Dispenser Ice Chute Door Kit, Dispenser Door Flap, Ice Chute Door, Flapper) keeps the room air fro...
If you notice that your refrigerator or freezer is noisy or too warm, you may need to replace the evaporator fan grommet. This part is red in color, and is about 1 inch in diameter. The evaporator fan...
This is the light switch that goes in your refrigerator. If the light is not working or stays on, you may need to replace the switch. It is made of mainly white plastic, and is an OEM part, directly f...
This compression ring is meant to hold the evaporator fan motor in place in the freezer compartment of your refrigerator. This is is a genuine OEM part. The tools needed to complete this repair are a ...
This tank stores water until the water actuator is activated and water is requested.
$45.83
In Stock
Questions And Answers for GSS23HSHJCSS
Ask our experts a question about this model and we'll get back to you as soon as possible!
2 questions answered by our experts.
Sort by:
< Prev
1
Next >
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Ben
February 14, 2024
I need the ice diverter part for this unit. There is no part # or even a picture of it on the schematic. Can you help
For model number GSS23HSHJCSS
Hello Ben, thank you for contacting us. The dispenser door flapper for your model is part number PS964304. Once the lever is pressed, the door flapper opens and allows the ice to dispense into your container. We hope this information helps!
The light in my freezer went out. I need to know what to order.
For model number GSS23HSHJCSS
Hello Starla, thank you for reaching out. Based on the description that you have provided, we would recommend replacing the LED light board assembly, part number PS11767930, to fix the issue. If you need help placing an order for it, please feel free to give us a call!
The very first symptom here is important! The door water dispenser is not working but the ice macine is working. You may only have a frozen water tube in the door so do the following before diagnosing that your solenoid valve is bad: 1) the tube usually runs under the front of the refrigerator and usually has a quick disconnect. Undo t
... Read morehe connection and press the dispenser. If water comes out of the tube you have a frozen or blocked tube in the door. 2) Immediately adjust the temperature in the freezer and warm the freezer compartment as much as you can without destroying the freezer contents. Wait 24 hours. This will usually unfreeze the line. Do not waste your time with a hair dryer. NOW, if this doesn't work and you are convinced you need to order and replace the solenoid, follow these steps. Assemble your tools first. I needed a good ratchet set and a screwdriver. A shop towel is helpful for spilled water. A light is handy. Pull out the refreigerator to gain access to the rear of the unit. Unplug the power and close the water valve (older homes, you may need to actually shut the house water supply). Remove the screws which hold the cover over the lower half of the refrigerator. On the left you will see the solenoid. It's always good to see that your new part matches the one you feel needs replaced. They may not match perfectly due to changing design but they should be very similar. One screw holds this part in place and access is very simple. Now simply unplug the electrical connections. In my case, one blue "blade" type connection (powering the water) and one red "blade" type connection powering the ice maker. They are not the same size and this coupled with the coloring means you will not accidently switch them. pull the tubes clear of the solenoid. This is simple and needs no explantion. Grab your new solenoid and reattach both the electrical and water lines (two, remember, ice maker and drink dispencer). Replace the single screw. Re-attach the rear, lower refrigerator cover and go to the front of the unit to check the water. You can listen carefully and hear the power engage from the new part bringing you water. Clean up, replace the refrigerator back to its place and look really tired when your wife sees that you worked "so hard"! You probably saved at least $50-$80 from a service call which can now be used to take the family to dinner after your "exhausting" 15 minute workout of removing about 10 screws and wheeling the unit in and out of place. Writing this article took longer! My 4 year old worked harder holding the flash light!
After replacing the defrost heater, main board and thermistor I still had the same problem. Called a repair guy and he (with the help of GE on the phone) diagnosed that the temperature sensor was bad. So I ordered from partselect and installed it and it fixed the problem. Been good for a couple months (knocking on wood). To install I
... Read morehad to cut the 2 wires to the old sensor, crimp the 2 new wires on and snap the new sensor to the clip on the evaporator. Very easy. Make sure you seal the ends of the wire crimps so moisture doesn't get in and corrode the connection.
Disclaimer - if you aren't confident about doing this repair, call a repair specialist in. Also, take care not to damage the freezer coils as they have refrigerant in them that I'm told is harmful if it leaks. It may also be under pressure. The instructions that follow won't require you to touch the coils. There is no need to unplug the r
... Read moreefrigerator or disconnect the water supply to do this repair. The screw driver you will need is a phillips (the one withe the + head).
1st, take out your frozen food (which, if you need to do this repair may not be frozen) and put it in a cooler or the refrigerator. 2nd, remove the ice cube bucket and dump the ice cubes in the cooler to help keep the frozen food cool. Turn the ice cube maker off. 3rd, remove the freezer shelves. 4th, locate the panel covering the freezer coils. It's a panel at the back of the freezer. It hides the freezer coils and protects them from damage. It's held in place by two screws located at the top left and right corners of the panel. 5th, unscrew the screws holding the panel to the refrigerator. 6th, detach the clip at the top of the panel. 7th, remove the panel. You should see the coils now. The coils will be covered in frost if the defroster heater has failed. If the coils are not covered in frost, there may be another reason for the refrigerator failing to cool. 8th, even if the coils are covered in frost, you should also inspect the defroster heater at the bottom, underneath the coils. The business end of it is a long tube running horizontally between two wires. If it's black like a badly burned out light bulb, then it's failed. If the bulb appears fine, you may have a different reason for your refrigerator and freezer frosting up. We'll assume that the defroster heater has blown out, and proceed. 9th, place a towel at the bottom of the panel space, to soak up any water that melts and runs down. There is a drain under the coils. It collects water that melts during the defrost cycle, but I'd rather mop up the water instead of relying on the drain. 10th, use hot air blowing from the hair dryer to defrost the coils. Just play the air from the hair dryer over the coils, starting at the top, and working down. The frost will quickly melt and the water will be soaked up by the towels. If you want things to go faster, you can throw hot water on the coils to melt them faster, but that produces more water to mop up, and makes a big mess. It's also dangerous to have water lying around if you then decide to use the hair dryer to continue defrosting the coils. 11th. MOST IMPORTANT. Don't use your screwdriver or any other sharp object to pick away at the frost on the coils. If you damage the coils the refrigerant could leak out. I'm told that it's dangerous stuff. Furthermore, I expect that you'd have to buy a new refrigerator if you damaged the coils. 12th, once you've defrosted the coils, locate the defroster heater and bracket assembly again. It's held in place by two screws, and has two insulated wires running into it on either side. Unscrew the screws, disconnect the wires and remove the assembly. Throw it away - there are no useful parts in it. 13th, install the new defroster heater and bracket assembly by connecting the wires to it, mounting it back into its place, and rescrewing the screws. 14th, put the panel back in place, replace the clip, and screw the panel back in place. 15th, turn the ice cube maker back on and replace the ice cube bucket and shelves. Put your food back into the freezer. 16th, use the freezer and refrigerator as normal. If the defroster heater fails again (I'm on my third one in less than six years), you'll notice frost building up on the panel at the back of the freezer before your freezer and refrigerator stops cooling. The frost build up is your signal to defrost the freezer and buy another defroster heater and bracket assembly. I don't know why this part is so weak, and don't know any fix except to keep replacing it.
