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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
GSHS5KGXCCSS General Electric Refrigerator - Overview
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This OEM ice and water filter fits side-by-side and bottom-freezer GE models. The most common reason you would need to change this part is if you have never updated your model and it is no longer filt...
The ice bucket auger is located within the ice bucket assembly in your freezer. It stirs and dispenses the ice in the bucket. You may need to replace the auger if your ice maker is noisy, or not dispe...
This sensor (Temperature Sensor, Thermistor, Refrigerator Temperature Sensor) sends the temperature reading of the compartment to the control board. If you notice your refrigerator is too warm, too co...
This water inlet valve (Refrigerator Water Inlet Valve Assembly) supplies water to the ice maker and the water dispenser in your refrigerator. It is located at the back of the fridge, beneath the bott...
The Module Shelf Insert is a complete assembly for the module shelf. This repair is rated as "Easy" by users. Simply remove the old shelf insert and snap the new one into place using the locking tabs....
This 10 by 5 inch ice maker (Electromechanical Icemaker Kit, Ice Maker Assembly) produces ice. This particular model will produce seven crescent shaped cubes every cycle. It is constructed of plastic ...
This “Dispenser Door Assembly” (Door Recess Assembly, Ice Door Assembly, Dispenser Door, Refrigerator Dispenser Ice Chute Door Kit, Dispenser Door Flap, Ice Chute Door, Flapper) keeps the room air fro...
If you notice that your refrigerator or freezer is noisy or too warm, you may need to replace the evaporator fan grommet. This part is red in color, and is about 1 inch in diameter. The evaporator fan...
This genuine OEM solenoid is designed for use with GE refrigerators and controls the opening and closing of the ice chute door. It serves as a direct replacement for a worn or faulty solenoid, helping...
This electronic board (Main Control Board Assembly, Control Board, Motherboard) controls the temperature and defrost functions of the unit. This control board is located on the back of the refrigerato...
This door recess spring or dispenser lever spring in your refrigerator is used to return the ice door to the closed position or the dispenser lever to the home position once released. You will find th...
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7 questions answered by our experts.
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Diane
February 21, 2020
Would you have any idea how old this refrigerator is? I've lived in my house five years but i don't know how long previous owner. Serial number is gs4 01749
For model number GSHS5KGXCCSS
Hello Diane, thank you for writing. According to the serial number this product may have been manufactured April of 1985 or 1997 or 2009. I hope this helps.
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Vila
September 6, 2021
Door dispenser ( ice, water) will not work sometimes
When pressed, it flashes the temps and will not dispense anything
Works sometimes though
For model number GSHS5KGXCCSS
Hi Vila,
Thank you for your question. If your refrigerator is not dispensing ice or water, there are some parts that you will need to check to see which one is causing the issue. You will need to check the switch, the dispenser control board, the door switch and the main control board. You will find the information on how to test these parts under Free Repair Help and Instant Repairman on our website. We hope this helps! Good luck with the repair!
Hi Tim, thank you for your inquiry. The auger motor, part number PS1993875, will fit your model. If you need help placing an order for it, please feel free to give us a call. We look forward to hearing from you!
FREEZER AND FRIDGE WORKS, BUT BOTTOM DRAWER OF FRIDGE FOOD AND WATER FREEZES , VERY TOP SHELVE ROOM TEMPERATURE TWO CENTER SHELVES OKAY.
FREEZER OKAY BUT TOP TWO SHELVES DO NOT FREEZES .
For model number GSHS5KGXCCSS
Hi Jose, thank you for contacting us. Based on our understanding, we would suggest checking the damper control assembly, part number PS966602. You may need to replace it to fix the issue. We hope this solves your problem!
My refrigerator stopped making ice. The temp. Is -1 in freeze and 38 in the refrigerator. I do not hear the valve for the water to fill up. I need your help with this.
For model number GSHS5KGXCCSS
Hello Barry, Thank you for the question. If the valve is not releasing the water to fill the ice maker, it sounds to be the issue. PartSelect Number: PS304374. Hope this helps!
The very first symptom here is important! The door water dispenser is not working but the ice macine is working. You may only have a frozen water tube in the door so do the following before diagnosing that your solenoid valve is bad: 1) the tube usually runs under the front of the refrigerator and usually has a quick disconnect. Undo t
... Read morehe connection and press the dispenser. If water comes out of the tube you have a frozen or blocked tube in the door. 2) Immediately adjust the temperature in the freezer and warm the freezer compartment as much as you can without destroying the freezer contents. Wait 24 hours. This will usually unfreeze the line. Do not waste your time with a hair dryer. NOW, if this doesn't work and you are convinced you need to order and replace the solenoid, follow these steps. Assemble your tools first. I needed a good ratchet set and a screwdriver. A shop towel is helpful for spilled water. A light is handy. Pull out the refreigerator to gain access to the rear of the unit. Unplug the power and close the water valve (older homes, you may need to actually shut the house water supply). Remove the screws which hold the cover over the lower half of the refrigerator. On the left you will see the solenoid. It's always good to see that your new part matches the one you feel needs replaced. They may not match perfectly due to changing design but they should be very similar. One screw holds this part in place and access is very simple. Now simply unplug the electrical connections. In my case, one blue "blade" type connection (powering the water) and one red "blade" type connection powering the ice maker. They are not the same size and this coupled with the coloring means you will not accidently switch them. pull the tubes clear of the solenoid. This is simple and needs no explantion. Grab your new solenoid and reattach both the electrical and water lines (two, remember, ice maker and drink dispencer). Replace the single screw. Re-attach the rear, lower refrigerator cover and go to the front of the unit to check the water. You can listen carefully and hear the power engage from the new part bringing you water. Clean up, replace the refrigerator back to its place and look really tired when your wife sees that you worked "so hard"! You probably saved at least $50-$80 from a service call which can now be used to take the family to dinner after your "exhausting" 15 minute workout of removing about 10 screws and wheeling the unit in and out of place. Writing this article took longer! My 4 year old worked harder holding the flash light!
I used a digital camera and photographed the assembled unit and the metal blades before I started the repair. Then, I removed the top screw on the clear shield. Flip over ice tray and removed two Phillips screws on bottom. Exterior plastic white cover comes off next. The cover sides have hard push-in white plastic tabs. Push them in; pry
... Read moreup top cover with small flathead screwdriver. Slide white top cover up and you will now see the metal blades and assembly. Auger is held in place with a metal c-clip and washer on the end. Use flat head screwdriver to pry off c-clip. Then you will see a nylon round slotted nut. The threads are reverse, use pliers and loosen nut. It is not that tight but pliers are needed. Then it all is loose and ready for removal. I slid all the blades off at one time and kept them stacked together. Slide out auger and clear flat shield cover. Install new auger, clear shield, and metal blade stack. When you put it all back together take a look at the long metal J-hook on the bottom make sure it is in the slot before you make everything tight. Failing to do this will prevent cubed ice from dispensing. It is not that hard to do the repair it just takes some patience and paying attention to details.
After replacing the defrost heater, main board and thermistor I still had the same problem. Called a repair guy and he (with the help of GE on the phone) diagnosed that the temperature sensor was bad. So I ordered from partselect and installed it and it fixed the problem. Been good for a couple months (knocking on wood). To install I
... Read morehad to cut the 2 wires to the old sensor, crimp the 2 new wires on and snap the new sensor to the clip on the evaporator. Very easy. Make sure you seal the ends of the wire crimps so moisture doesn't get in and corrode the connection.
