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Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
GSC720Y01WH General Electric Dishwasher - Overview
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Kevin
July 21, 2023
the upper rack dishes are not getting clean. no water is reaching them. what might be a solution?
For model number GSC720Y01WH
Hello Kevin, thank you for a very interesting question. According to our research, the upper wash arm circulates water to the dishes in the upper rack. If water can not flow properly through the upper wash arm, the dishes in the upper rack will not clean properly. Over time, food particles get trapped in the tiny holes in the wash arm. If your dishes are coming out dirty, the wash arm might be clogged. To unclog the upper wash arm, remove the wash arm and dislodge any debris from the holes. If this does not fix the issue, replace the motor and pump kit, part number PS260801. The motor drives an impeller to force water up through the wash arms. If the motor is defective, the pump impeller is broken, or some part of the pump is clogged, dishes will not clean properly. Please submit a new question if you have any follow-ups!
Hello John, thank you for reaching out to PartSelect. We recommend replacing the drain shaft seal, part number PS263930, to fix the leaking. Good luck with this repair!
