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Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
GNE27JSMAFSS General Electric Refrigerator - Overview
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This sensor (Temperature Sensor, Thermistor, Refrigerator Temperature Sensor) sends the temperature reading of the compartment to the control board. If you notice your refrigerator is too warm, too co...
This easy-to-install water filter improves the taste and quality of your fridge’s water by reducing lead, VOCs, and over 50 other impurities. NSF-certified for performance, it’s located in the upper-r...
This evaporator fan motor circulates air to the fresh food compartments for efficient cooling. It powers the evaporator fan that draws air from the refrigerator and circulates it over the evaporator c...
This part is the replacement door handle fastener for your refrigerator. It is made of white plastic and metal, is sold individually, and measures approximately 1-1/4 inches by 1 inch. The door handle...
This part helps the compressor kick on and off while maintaining a constant temperature to keep things frozen in your freezer. This part has been updated by the manufacturer and may appear different t...
This door shelf bin is a genuine OEM replacement part designed for refrigerators. It is made of highly durable clear plastic, which allows users to easily view the contents of the bin. The bin is a st...
This fan motor circulates the air through the refrigerator grille and cools the compressor and condenser coils. It also helps to evaporate extra water in the drain pan.
If your refrigerator isn’t defrosting properly, the defrost thermostat may be the cause. This component plays a key role in regulating the defrost cycle by monitoring the temperature and signaling whe...
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9 questions answered by our experts.
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Lorenza
July 14, 2022
How do I reset the temperature to 37 degrees?
For model number GNE27JSMAFSS
Hello Lorenza, Thank you for your inquiry. To change the temperature on your refrigerator, you would simply hit the Fridge button on the user controls inside the refrigerator. It will increase by one degree until it reaches the maximum temperature, and then start over at the lowest temperature until you reach the 37 degree recommended temperature. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Gary
July 3, 2022
Freezer works but evaporator fan doesn’t kick on. Switched out thermostat, fan and fan motor. Also switched out mother board. What else can I check or replace?
For model number GNE27JSMAFSS
Hello Gary, Thank you for your inquiry. If you haven't already checked it, we would recommend checking the thermistor/sensor. Also check the run capacitor, and the wiring to the fan motor. Also check for any ice build up or any obstructions that could keep the fan from running. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Why is refrigerator freezing food in the fresh food section. Setting are at 37 degrees as recommended and 0 degrees for freezer.
For model number GNE27JSMAFSS
Hello Harry, Thank you for the question. We suggest testing the Temperature Sensor, PartSelect Number PS304103. This sensor sends the temperature reading of the compartment to the control board. It is attached to the evaporator and control housing in your appliance. With the sensor warmed up to room temperature the sensor should read approximately 6.2K Ohms at 68°F. With the thermistor submerged is a glass full of ice water, the sensor should be very close to 32°F which should read approximately 16.3K Ohms. We hope this helps!
My fan was making a loud noise, now it no longer works. Neither my fridge or freezer are cold. Can this be fixed, and if so, what do I need to buy?
For model number GNE27JSMAFSS
Hello Kim, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS1019114. We hope this helps, good luck with this repair!
Water does not dispense and icemaker does not work either. Any suggestions?
For model number GNE27JSMAFSS
Hello Kevin, thank you for contacting us. It seems like there is a problem with your dispenser switch, part number PS11772277. If it is working properly, we would recommend checking the following parts: the water inlet valve, part number PS12727426, the icemaker, part number PS16220255, and the control board, part number PS16729758. We hope that helps!
I went to a GE repair center to explain my problem, the service center reccomended that I have a techinician come out o look at it. $75.00 for the visit and what ever labor and materials wuld cost.
I went on line to see if there were others having this same problem and found that there were many with the same problem.
... Read more />After reading some of the ways that people found out what was wrong ...it became a matter of three components, the timer, heater or thermostat.
I tried the most common component and the less expensive one first , the thermostat switch I installed it very easily snipping two wires and attaching the news using wire nuts I used the diagram on this website to pinpoint the component and there has not been a problem since.
I had to remove all of the shelves.....part of the ice maker.....the rear cover over the freezer coils.....There were two wires that came from the back of the freezer that were also incorporated with the fan motor plug from the factory....This caused me to cut all of the wires from the new motor and soider them to the existing plug and sh
... Read morerink wrap the connections. If GE would have supplied two new ends I could have cut only those wires added the ends and inserted them into the new motor plug thus eliminating an extra hour and a soildering iron,,,,In my case not a big deal however not a project for those who have trouble with repairs using these type of tools.
