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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
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This water filter (Whirlpool EveryDrop Refrigerator Water Filter, Single Turn Filter) purifies water going to the water dispenser and sometimes the icemaker as well. This part should be replaced if it...
This capacitor (Refrigerator and Freezer Compressor Run Capacitor, Run Capacitor) provides the voltage or energy current required to start the compressor and keep it running. It allows the compressor ...
This light switch may also be known as a refrigerator door switch or a light switch kit, and is compatible with your refrigerator. The function of the refrigerator door switch is to turn on the light ...
The p-trap drain tube kit may also be known as the duck bill, or the drain pipe, and it is compatible with your refrigerator. The function of the p-trap drain kit is to carry the water that has formed...
This shallow refrigerator door shelf bin is a genuine replacement component designed to enhance interior organization and storage efficiency. Made from clear, durable plastic, it securely holds bottle...
This water filter bypass cap, also known as a water filter bypass plug, is an authentic OEM part that replaces the regular water filter cartridge in refrigerators. It allows water to flow freely throu...
This touch-up paint can be used on a wide variety of household appliances. It is most often used on washers, dryer, refrigerators, dishwashers, ranges, freezers, trash compactors, or microwaves. It is...
This long harness thermistor kit is what helps monitor and regulate the temperature inside your refrigerator. It can be located in either the freezer compartment near the evaporator coils or in the fr...
This is a replacement pivot block for your refrigerator. It is made of white plastic and is approximately 4 inches long and 1 inch wide. The pivot block catches and holds the door mullion cover when y...
This is an ice maker mold and heater assembly for a refrigerator ice maker. It is used with modular style icemakers and is located in the freezer section of the refrigerator. This ice mold is flake re...
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Ryan
December 19, 2019
Any button you press on the display panel makes all buttons light up and it has 000 on the freezer screen and 000 on the refrigerator screen.
For model number GI5FVAXVB02
Hi Ryan,
Thank you for your question. If the display on your refrigerator is showing 000, you will need to program your control board. To program your computer, follow these steps: 1. Press and hold the Door Alarm Keypad. 2. Press and hold the Freezer Temperature Down Keypad . 3. Release the Door Alarm Keypad and wait 3 seconds. 4. The control will display PE to indicate the programming mode. 5. Entry is confirmed by pressing the Freezer Temperature Down Keypad once more. 6. The control will display the current program code. This value should be validated with the program code printed on the unit serial plate. NOTE: If the program code is correct, the programming mode is exited by pressing Door Alarm Keypad for 3 seconds. 7. Press the Refrigerator Temperature Up Keypad or the Refrigerator Down Keypad to change the digit value with each key press. 8. The decimal point indicates the selected digit. Press the Freezer Temperature Up Keypad to select the next digit. 9. Once the desired program code is entered, press and hold the Freezer Temperature Down Keypad until the program code begins flashing indicating it has been saved. NOTE: If you attempt to enter an invalid program code the control will not save the new code, but will beep. The unit will not run with a program code of 0000. Once the program code has been saved the programming mode is exited by pressing any key. If the new code is incorrect this process should be repeated. The programming mode can be exited at any time by pressing Door Alarm key for 3 seconds. If you leave the display alone for four minutes it will exit the procedure. We hope this helps. Thank you and have a great day!
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Jim
November 9, 2023
I am trying to replace this refrigerator with a similarly sized Whirlpool. All I need to know is what the cubic footage is for this model. It is a French door model with freezer on the bottom. I have tried measuring, but am not sure I am doing it correctly.
For model number GI5FVAXVB02
Hello Jim, thank you for reaching out. We have researched and found that the capacity of your model is 25 cubic feet. We hope this information helps!
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Emily
June 28, 2022
Thank you for answering my previous question. I unplugged the refrigerator for five minutes and plugged it in and I still don’t see anything showing up on the display panel. Are there other buttons to push, or an on/off button inside of the fridge to reset? If I press a button on the display, it lights up and it looks like 8’s with periods in between.
For model number GI5FVAXVB02
Hello Emily, Thank you for writing. There is no reset button sorry. The only way to reset is unplugging the appliance and plugging it back in. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Ryan
November 14, 2025
Refrigerator does not get colder than 42 degrees. Freezer temperature is 3 degrees. Replaced damper, refrigerator thermistor, start device and run capacitor. All vents and coils cleaned. Freezer drain was plugged, cleaned out all ice buildup and drain. There's cold air coming out of vent into refrigerator but doesn't get below the 42 degrees. Also the ice maker started making small ice cubes (half the size of normal). Water dispenser works great with good pressure so I replaced the inlet valve. Still have the same problem. I hope you can help me with this problem I'm having?
Thank you Ryan
For model number GI5FVAXVB02
Hi Ryan, thank you for reaching out. Since you have replaced all these parts, we would suggest checking the evaporator fan motor, part number PS11728128. You may need to replace it to fix the issue. We hope this solves your problem!
The control panel went dark on the front of the refrigerator after a brief power outage. The lights inside the refrigerator are on and the refrigerator and freezer seem to be cooling. The ice maker is also not working. How do I reset the display panel?
For model number GI5FVAXVB02
Hello Emily, Thank you for the question. To reset the appliance you just need to unplug the appliance for 5 mins and plug it back in. If this does not fix the issue, you may have to replace the Dispenser Control Board with Touchpad. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Pressed in the end of the filter cover, lowered it down part way. Twisted the old filter 1/4 turn and removed it. Set in the sink to drain. Inserted new filter and twisted it to lock. closed cover. Done. Total time @ 1 Minute.
I knew the chances of all the freon leaking out was unlikely so I looked at the wiring to the compressor and there was a capacitor and a starter/overload so i figured I would start there. I went on line and found the parts at this site and they were less than the minimum service call charge for a service tech so I figured what the heck le
... Read moret's give her a shot so I did give it a shot. I ordered the parts and they were there in less time than a service tech could come out and i installed the parts and guess what for 90.00 in parts and 15 minutes in time I repaired my refrigerator. Thanks guys, It took less time to order the parts than it did to make the repair so thanks, your website rocks and is very well designed so my hat is off to you guys!
I removed the drop-down outer housing by gently prying the sides of the two pivot pins at the rear. This gave me move 'room' to grip and slightly rotate then pull the old filter forward and away from the tight suction connection. I was concerned that I would be too forceful for the plastic assemblies and would break something; deliberate
... Read moremotions and a steady thought process on the problem helped disengage the darned old filter!
