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FTQ387LWGX ((XAA)(0001)) Samsung Range - Overview

Sections of the FTQ387LWGX

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Keep searches simple, eg. "belt" or "pump".
Range Oven Temperature Sensor – Part Number: DG32-00002B
Range Oven Temperature Sensor
★★★★★
★★★★★
(8)
PartSelect #: PS4240743
Manufacturer #: DG32-00002B
This is a range temperature sensor, used to detect the interior temperature of your oven when it is baking or cooking. If you notice your oven is baking unevenly or at inconsistent temperatures, will ...
$138.55
  In Stock
Order now and your part arrives by Mar 19
Dual Element Switch – Part Number: DG44-01002A
Dual Element Switch
★★★★★
★★★★★
(14)
PartSelect #: PS4240803
Manufacturer #: DG44-01002A
This is a dual element switch that is made for use within Samsung ranges. This switch is necessary to turn the heating elements on and off, and control how hot they get. Over time and with more freque...
$153.81
  In Stock
Order now and your part arrives by Mar 19
Leveling Leg – Part Number: DG61-00525A
Leveling Leg
★★★★★
★★★★★
(5)
PartSelect #: PS4240934
Manufacturer #: DG61-00525A
The Black Leveling Leg from Samsung is a durable, genuine part designed for use with many Samsung kitchen appliances. This quality leg-leveling device offers an easy-to-use design to correct uneven su...
$37.03
  In Stock
Order now and your part arrives by Mar 19
Thermostat – Part Number: DE47-20037A
Thermostat
★★★★★
★★★★★
(4)
PartSelect #: PS4226434
Manufacturer #: DE47-20037A
This is a high limit thermostat designed for microwaves, ranges and ovens. Made of plastic and metal, this thermostat is designed to open the electrical circuit for your appliance when it reaches a sp...
$29.82
  In Stock
Order now and your part arrives by Mar 19
Range Convection Fan Motor Assembly – Part Number: DG96-00110E
Range Convection Fan Motor Assembly
★★★★★
★★★★★
(8)
PartSelect #: PS11720787
Manufacturer #: DG96-00110E
The convection fan motor spins the fan blade to circulate hot air through the oven for even heating.
$155.77
  In Stock
Order now and your part arrives by Mar 19
Rubber Cushion – Part Number: DG73-00003A
Rubber Cushion
★★★★★
★★★★★
(1)
PartSelect #: PS4241222
Manufacturer #: DG73-00003A
This rubber cushion is supplied by the original manufacturer and has a shaft approximately 1 inch long. The cushion acts as a layer of protection between the oven door and oven frame/cavity. It preven...
$7.30
  In Stock
Order now and your part arrives by Mar 19
Convection Fan Motor – Part Number: DG31-00005A
Convection Fan Motor
★★★★★
★★★★★
(7)
PartSelect #: PS4240735
Manufacturer #: DG31-00005A
The fan motor helps rotate the upper fan blade to circulate the hot air though the oven cavity for even heating. This motor is reverse threaded.
$149.89
  In Stock
Order now and your part arrives by Mar 19
Wire Rack – Part Number: DG75-01001D
Wire Rack
★★★★★
★★★★★
(5)
PartSelect #: PS12721757
Manufacturer #: DG75-01001D
This stainless steel wire rack is a sturdy platform for baking or roasting food, making sure heat circulates evenly. It measures approximately 7/16 inches by 24 3/4 inches and is usually found inside ...
$139.54
  In Stock
Order now and your part arrives by Mar 19
Hexagon Nut Cap – Part Number: 6021-001211
Hexagon Nut Cap
PartSelect #: PS4133540
Manufacturer #: 6021-001211
This hexagon nut cap, also known as a nut cover cap, is a nylon-insulated cylindrical cap with left-hand threads and a 4mm thread size, for counterclockwise tightening. It is sourced from the original...
$17.80
  In Stock
Order now and your part arrives by Mar 19
Call (800) Samsung – Part Number: CALL_1-800-SAMSUNG
Call (800) Samsung
PartSelect #: PS17019800
Manufacturer #: CALL_1-800-SAMSUNG
  No Longer Available
Radiant Heater – Part Number: DG47-00043B
Radiant Heater
★★★★★
★★★★★
(1)
PartSelect #: PS4240841
Manufacturer #: DG47-00043B
Introducing the Samsung Dual Surface Burner Element, a superior quality, enduring replacement part designed for your Samsung oven. This Heater Radiant-Dual serves a critical role in ensuring even cook...
$244.35
  In Stock
Order now and your part arrives by Mar 19
Convection Fan Blade Spacer – Part Number: DG60-00001A
Convection Fan Blade Spacer
PartSelect #: PS4240847
Manufacturer #: DG60-00001A
$14.65
  In Stock
Order now and your part arrives by Mar 19

Questions And Answers for FTQ387LWGX

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Common Symptoms of the FTQ387LWGX

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Little to no heat when baking
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Oven not heating evenly
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Element will not heat
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Oven is too hot
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Door won’t open after self cleaning cycle
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Oven would not heat consistently
My barely 4 year old Samsung range/oven began not heating consistently. Even though it said 350, for example, we had to increase to 465 to get it to bake. Thought it was the temperature sensor. Ordered and installed new one easily. That didn't solve the problem. So, rather than throw more money at parts that may not have resolved the issue, I got a new Amana range. Samsung appliances go to my 'do not buy' list along with LG!
Parts Used:
Range Oven Temperature Sensor
  • Steven from CHEYENNE, WY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
31 of 58 people found this instruction helpful.
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Dual burner only operates on high, no matter the setting
Followed video at the link below.

https://www.bing.com/videos/search?q=how+to+replace+infinity+switch+in+samsung+electric+range&docid=607999620772294704&mid=702E9DF006DF9B180DAA702E9DF006DF9B180DAA&view=detail&FORM=VIRE
Parts Used:
Dual Element Switch
  • Jeffrey from Hooksett, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
13 of 16 people found this instruction helpful.
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oven will not come to desired temp setting
ordered the temp sensor for a standard complaint, new sensor was the correct part ordered, however, once the old sensor was removed, I ohm'd the original and the new part. Both were 1080, checked wiring, checked gas burner, checked line voltage. Searched other part prices, found Samsung to be a not desirable product to own. This non repair was to help my neighbor who lives on a fixed income. Checked oven temp with the oven at 350 f setting, oven was 223 f. Set oven to 465 f and fount the oven at 353 f. I wanted to return the part but she insisted I install it anyway and found the oven doing the same thing. She did not want to throw more money at a 4 year old range. Will use it as it is but will buy a cheap oven temp gauge. Samsung sucks.
Parts Used:
Range Oven Temperature Sensor
  • DAVID from BIRDSBORO, PA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
17 of 29 people found this instruction helpful.
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