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This authentic rear crisper support is a white, plastic part which is rated as "easy" to install by our customers. This OEM part replaces the rear crisper cover support in your fridge and mounts to th...
The function of the Refrigerator Water Inlet Valve (Triple Solenoid Water-Valve, Water Valve, Water Inlet Valve, Refrigerator Water Inlet Valve Assembly) is to release water from the supply line when ...
This clear plastic crisper drawer is for side-by-side refrigerators. It is sold individually and sourced right from the original manufacturer. Please note that the new pan does not have the humidity c...
If you find that there is excessive frost in your freezer, or the freezer will not defrost, you may need to replace the defrost thermostat. The defrost thermostat kit comes with the clip, leads, and h...
This is a replacement crisper glass insert for your refrigerator. It fits into the crisper pan frame and acts as the top of the crisper pan, as well as a shelf for food storage. Because it is made of ...
This OEM 40 watt appliance light bulb is used for some ranges, refrigerators, freezers, and microwaves. Simply locate the existing bulb, unscrew it from its socket, and replace with new light bulb. If...
This dispenser crusher housing may also be known as a refrigerator ice crusher housing, and is compatible with your refrigerator. The function of the dispenser crusher housing is to shield the ice cru...
This kit includes the ice maker, power cord, bail arm, and fill cup. If your ice maker is not making or dispensing ice, or you notice a leak, you may need to replace the rear-mount ice maker assembly....
This part helps push the ice through the front plate to be crushed.
$42.16
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Questions And Answers for E23CS78EPS0
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Bob
February 13, 2023
Fridge won't dispense ice through the freezer door. It WILL dispense water. Ice IS being made, so there is water and ice, but no dispensing of the ice. Seems to me that the culprits can only be the micro switch, the Ice Dispenser solenoid and/or the auger motor. Can you rule OUT any of these? Are there other likely culprits? I do not have a multi meter to check continuity, and my repairman 'assumes' its the auger motor, although he says he hardly ever sees that. All help appreciated, thanks!
For model number E23CS78EPS0
Hello Bob, thank you for reaching out. Our research shows that you will need to replace the Ice Dispenser Solenoid, part number PS8691994. The ice dispenser solenoid shifts the ice container deflector to dispense crushed ice or cubed ice. We hope that helps!
Yesterday I asked:
2-13-2023
Fridge won't dispense ice through the freezer door. It WILL dispense water. Ice IS being made, so there is water and ice, but no dispensing of the ice. Seems to me that the culprits can only be the micro switch, the Ice Dispenser solenoid and/or the auger motor. Can you rule OUT any of these? Are there other likely culprits? I do not have a multi meter to check continuity, and my repairman 'assumes' its the auger motor, although he says he hardly ever sees that. All help appreciated, thanks!
Response from PS:
Hello Bob, thank you for reaching out. Our research shows that you will need to replace the Ice Dispenser Solenoid, part number PS8691994. The ice dispenser solenoid shifts the ice container deflector to dispense crushed ice or cubed ice. We hope that helps!
Today Tuesday 2-14-2023
My follow up question is: So a bad solenoid will prevent the ice (which is being made without problem) from being dispensed down the chute? Does the solenoid have any involvement in switching back an forth from cubed>crushed>cubed?
Thanks for the additional help!
For model number E23CS78EPS0
Hello Bob, thank you for your inquiry. The dispenser solenoid is the part that allows cubed or crushed ice to be dispensed on command, so yes, it is the main part involved in switching back and forth between cubed and crushed ice and also opens the door flap to release the ice. You can test this by pressing on the pin to see if it moves freely. The auger motor rotates the auger to push the ice through the chute. You can test it without a multimeter by letting it warm up to room temperature (you can also use a hair dryer) and then trying to turn the shaft. We hope this helps.
In my specific appliance the water valve is located in the bottom right hand corner looking at it from the back. To get to it I remove the thin layer of cardboard the covers the back of the fridge. I then proceeded to disconnect the 1/4" copper tubing which is the water feed coming out of the wall. Then I removed the screws that hold the valve assembly in place. I took the water valve out and removed the electrical connections as well as the plastic tubing which feed the water dispenser and the ice maker. To install the new water valve it was just a matter of reversing steps.
Used pliers to remove the residual broken stud that was still attached to the wall of the refrigerator, and then just pushed the new part in place. The longest time was spent in removing the food and crisper drawers.
Even though my wife said that our icemaker broke, there was actually nothing wrong with it. It was the valve that let water flow in during the 'harvest' cycle. A real easy way to test the icemaker without voltage and current measurements, is to fill the tray by hand with a little cup of water; wait till the water freezes and see if the maker dumped the ice into the bin.
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