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Models > DW960W-CAN

DW960W-CAN Jenn-Air Dishwasher - Overview

Get Parts and Repair Help for DW960W-CAN

If you know the dishwasher repair part you need, you can browse the list of all parts on the DW960W-CAN, or you can search by name or part description. You can also find your part by where it is located on the DW960W-CAN by selecting a section below. If you’re not sure which part you need, you can narrow your search by selecting a common symptom and we’ll show you the repair parts most likely to fix your dishwasher. We’ve also included any installation videos we have for DW960W-CAN parts. Installation instructions provided by other do-it-yourselfers will help guide you through your repair.

Sections of the DW960W-CAN

[Viewing 5 of 5]
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$10.23

Silverware Basket - Gray

This silverware basket is gray in color and measures 8 inches wide by 11-1/2 inches high by 12 inches deep. The silverware basket is used to hold small utensils such as forks, spoo...

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$51.55

Door Gasket

This dishwasher door gasket, or door seal, allows the dishwasher door to have an airtight seal when closing the door. No tools are required for this installation, simply remove the existing gasket and press the replacement gasket into the channel around the door. It is recommended to clean the channel while the gasket is removed. This part may need to be replaced if the existing one is cracked, broken, or hardened, possibly causing water to leak through the door while it is running. This part is sold individually, and is sourced from the original manufacturer.

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$14.76

White Dishrack Roller - just over an inch in diameter

This upper dishwasher dishrack roller, also known as a dishrack wheel, allows you to roll the dishwasher rack easily on the support rails. If your dishwasher rack is disconnected o...

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$2.96

Hose Clamp

This hose clamp is used in a wide variety of household appliances. Most often it is found in washers, dishwashers, refrigerators, freezers, dehumidifiers, garbage disposals, or air conditioners. This clamp is used to securely attach a hose to another part of your appliance, which helps prevent leaks from those connections. Depending on the appliance, it can attach hoses to drain pumps, water inlet valves, pressure switches, and injector nozzles. We recommend you refer to model-specific diagrams for appropriate uses and exact placement. This hose clamp is made of metal, and is sold individually. To access and replace this part you will need a nut driver, pliers, and screwdrivers. Before you begin any repair work, make sure you have unplugged your appliance, and shut off the water supply if applicable.

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$2.96

Screw

Sold individually. Lock washers are used with screws when vibration from an appliance may cause the screw to loosen. Lock washers are also used in the electrical components of an ...

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$32.67

Lower Spray Arm Support

This part is used to house the lower spray arm.

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$3.04

Short Dispenser Door Retaining Pin

The short dispenser door retaining pin latches your washing machine door to the hinge. If you find that your washing machine will not dispense detergent, or the lid will not latch ...

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$22.39

Float Switch

Water that fills your dishwasher lifts this float. When it reaches a certain level, the float triggers the float switch to shut off, thereby shutting off the flow of water into the dishwasher.

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$4.88

PIN- HINGE

Sold individually. This part is exactly 1 inch long.

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$6.67

Tub Wheel - NOT a Rack Wheel

This wheel attaches to the inside of the tub to help guide the track and support the top rack.

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Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

bottom rack needed replacing

  • Customer: Cheryl from South Burlington, VT
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 519 of 541 people found this instruction helpful
Just took it out of the box and slid it in.
Only problem I encountered, and I think it was due to the age of the dishwasher, was the newunit was not as deep as teh original rack. This will require a new method of loading dishes. Also, the new basket doesn't really fit well in the new rack.
Still cheaper than replacing a good cleaning dishwasher! read more

Rack roller broke

  • Customer: Kathy from Lombard, IL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 490 of 491 people found this instruction helpful
I opened the end stop of the rack, replaced the roller, and put the end stop back on. I can't believe I paid the repairman the last time $125????? An he put in a regular screw that rusted and broke the roller. Took me 3 minutes! Thanks read more

The utensil basket was old, bowed and the bottom was falling out.

  • Customer: Janet from Plano, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 469 of 479 people found this instruction helpful
I ordered a new replacement basket. The new one is a little different but it fits in the same place and takes up the same amount of room in the dishwasher. It looks very nice too. read more