I unscrewed the dishwasher brackets (2 of them) from under the counter, slid out the dishwasher. The springs (or broken springs) were visible. I removed them, popped the new ones in and viola!!! The door sprung up like it was new. Of course I slid the dishwasher back under the counter and put the screws back in. This took 15 minutes.
... Read more I couldn't believe how easy it was. A repair man wanted to charge us $75 just for a service call (plus parts). I repaired for less than $25!!!!
Removed 6 screws exposing the latch assembly. removed 2 screws which secured the assembly to the unit. Unplugged 4 wires. Then reversed the process. 5 minutes.