Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Marlene S - February 16, 2019
Verified Purchase
Not yet
I have not installed the piece yet. I’m waiting for the old one(broken) to go out again.I have repositioned it twice. Having a mechanical background, it was fairly simple to get to.
< Prev
1
Next >
Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
4 questions answered by our experts.
Sort by:
< Prev
1
Next >
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Nana
November 18, 2022
The start button is not working
For model number Gtw460asj2ww
Hello Nana, thank you for contacting us. Please inspect the wiring of the start button and make sure the connections are intact. If this does not help, the issue is probably because of a faulty button tree, part number PS11726902. It is a push button set and attaches to the user interface control and lets you select cycles or washer operation. Please reach out to customer service if you need help placing an order, anyone will be happy to assist you. We hope that helps.
1 person found this helpful.
Was this helpful?
Thank you for voting!
Carolyn
December 9, 2022
When my washing machine has finished the wash cycle it skips the rinse cycle and spins out.
For model number GTW460ASJ7WW
Hello Carolyn, thank you for contacting us. We would recommend resetting the washer by unplugging it for 10 minutes. If this does not help, the issue is probably related to the control board, part number PS16743401. It manages the washer's functions such as filling, washing, draining, and spinning. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
The washer will run continuously, does not advance. In wash cycle it will stop if lid is opened, during spin cycle lid locks as it should.
Not sure how it got from one cycle to the other, this is my Mom's washer, she's not available right now, but she said this was "two different times".
For model number GTW330ASK3WW
Hello Jeff, thank you for contacting us. The most probable cause of the issue is a faulty control board, part number PS16743401. If the electronic control is not functioning properly, the washing machine may not be able to advance to the next cycle, causing it to run continuously. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
I have to press the start/pause button many times to get the machine to start, my wife can’t get it to start at all. You have to fool with it a while, eventually it has been starting. Help? I can probably fix it if I knew what to replace. Thanks
For model number GTW460ASJ0WW
Hello Gerald, Thank you for your inquiry. Researching the model number that you have provided, this could be an issue with the selector switches, the main control board, the lid lock harness and the lid switch assembly-as when you hit the start button, it is supposed to lock the lid and let the control board know that the washer is ready to start. Check the board for any visible damage or loose connections, and you can test the other parts with a multimeter. If you are unfamiliar with how a multimeter functions, we have videos available to assist you. Good luck with your repair.
