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Replaced the upper dishwasher rack due to rusting.
To remove the upper rack, twist the support rail end caps toward the center of the machine and slightly downward. The caps will come off and you can slide the new rack into place. Reverse the process to replace the end caps. One of mine broke and I will need to order replacements. The original rack is no longer available. The replacement, which is the only one GE offers, has less storage space and is not as sturdy. It bends downward when full. I am very disappointed and recommend not replacing the rack unless you have no other choice.
Once the new motor and pump kit arrived. I removed the dishwasher, turned it upside down and replaced the motor and pump with the new one per the directions. Difficulty came in feeding the electrical wire/plug back through the cabinets. Once done, turned on the dishwasher, filled the tub, then manually moved the dial to drian. The water still would not drain from the tub. I searched further for the problem. Here it is; Found the air gap tube was plugged with food. Once I removed, cleaned and reinstalled the air gap, the tub drained fast and everything works great. So, I hope you folks put this up in your troubleshooting section for others to check before buying a pump and motor kit. If you had, I would have been able to check out the air gap, clean it out first before spending $140.00 for a pump and motor kit I didn't need. Anyway, lessons learned..Jeff
I simply removed the front toe kick panels. The solonoid is staring you in the face. I removed the small nuts on back side of the solonoid bracket and removed the retaining clip and springs. I installed the new solonoid and was very surprised how easy it was.
I DID turn the power OFF at the breaker panel prior to starting the repair.
Removed 4 screws, took off basket covering, put new part in one turn, then replaced covering. Plumber had come out, I watched what he did, he had to order part and come back. I asked how much he didn't know but said cheaper than buying a new dishwasher. When he left I started calling around about the little plastic part that I needed. Part was $15.50. They called and said it would be $110.00. Needless to say I called them out and ordered the part myself and put it in. Took me like 6 minutes and cost $21.69. I was so mad about this situation that I even got my service call money back that I had already paid.
I watched the video and did exactly what he did. I am a novice when it comes to repairs. I learn as I go. This repair went flawlessly. Ordering was quick and easy. The part arrived quickly. The repair took less time than expected. The part was what I needed and nothing else broke or went wrong when repairing the original problem. It was a 100% success.
I first assumed that the leak was from the door gaskets getting old (unit is near 25 years old). Therefore I replaced the door gasket and two bottom corner gaskets first (no tools needed, took about 15 minutes). All gaskets remove easily and the new door gasket "snaps" back into a groove. Pay attention to how the bottom corners of the door gasket are installed. The bottom corner gaskets simply fit back into their openings. But, leak continued. Further investigation revealed the lower offset spray arm had worn out and had a big hole in the bottom of it, which was spraying water up through the bottom lip of the door. It took about 15 minutes to replace the arm, by simply unscrewing the spray tower (reversed threads - using only my hands). Problem solved, unit cleans much better. I hope to use it a few more years until a major kitchen remodel fits my budget.
I used the website to identify a few different problem areas. I found that the motor shaft would not turn. Upon removing it, it did turn, which lead me to look at the Impeller which was worn / frozen. Ordered new impeller and installed 100 % success !!!
Unplugged unit, unscrewed screws on top of dishwasher attached to countertop, undid water supply and drain hose that goes into tee with garbage disposal. Using crescent wrench turned front leveling screws up all the way and slid/rocked dishwasher out from under the counter - I had no problem leaving back leveling screws down. Turned dishwasher over on some towels (it WILL leak some water so spread out some towels!) so it was oriented like the directions that came with pump and motor. The directions were good, although color or a picture might have been more helpful. CHECK the new pump/ motor unit CAREFULLY for any loose debris from packing etc. I had a small piece of plastic that was in the top of the motor that goes in the dishwasher bottom that rattled around after I installed everything and put it back. I was able to get to it from the drain assembly in the tub but it made a heck of a racket at first. All in all, I had a great experience. I'm glad I ordered the pump and motor even though I only thought I needed the drain solenoid because when I took the old unit out, the prop on the old impeller was almost gone. Easy to order, good customer service (I called with a question and talked to a wonderful customer service representative!), good directions and easy to do. I'd say a 4 out of 10 in terms of difficulty. Thanks PartSelect!
Disconnect water line and screws (2) holding dishwasher under cabinet, and clamp for wastewater line. Pulled dishwasher out, turned on its side, and removed pump. Disassembled pump per instructions (great instructions) and installed new parts. Reversed to reassemble and except for a loose clamp that leaked (I tightened) it went well. Just under 1 hour.
Upper rack kept dropping from the wheels when we pulled it out
We knew roughly how we needed to put the cap on the rail, but our technique of simply forcing it in the end of the rail wasn't working. The trick is to bend the moveable part of the plastic cap inward while you're sliding it in, and it clicks right into place.
The location of the cap we were replacing was the upper back left, which made it a little tricky to reach back there and insert it, especially for a bigger guy like myself. We took the bottom rack out and my smaller wife was more easily able to lean in the dishwasher and reach back there to insert it.