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UPPER RACK WD28X31820

Official part for General Electric, Hotpoint, Kenmore

★★★★★
★★★★★
(7)

Easy 

Less than 15 mins 

Bestseller
Install video
17137103-1-M-GE-WD28X31820-UPPER RACK
Replacing your General Electric Dishwasher UPPER RACK
( Grid squares measure 1x1 inch )
17137103-1-S-GE-WD28X31820-UPPER RACK
17137103-2-S-GE-WD28X31820-UPPER RACK
17137103-3-S-GE-WD28X31820-UPPER RACK
Part Location Diagram of WD28X31820 GE UPPER RACK
Replacing your General Electric Dishwasher UPPER RACK
Price Match
$138.47
In Stock
Order now and your part arrives by Aug 16

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About This Part

What it does. Why it matters. Everything you need to know for an easy fix.

UPPER RACK Specifications

This upper dishrack and roller assembly is twenty inches long.
Part #WD28X31820
Manufactured by GE for General Electric, Hotpoint, Kenmore

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Part Videos

Watch our pros, then fix it yourself.

Replacing your General Electric Dishwasher UPPER RACK

Replacing your General Electric Dishwasher UPPER RACK

About this fix

Common problems and models this part fixes.

Easy 

Less than 15 mins 

Works with the following products:
  • Dishwasher
Part# WD28X31820 replaces these:
WD28X0300, WD28X0325, WD28X0341, WD28X10006, WD28X10015, WD28X10023, WD28X10055, WD28X10210, WD28X10212, WD28X10220, WD28X10366, WD28X240, WD28X243, WD28X246, WD28X252, WD28X253, WD28X254, WD28X262, WD28X278, WD28X283 , WD28X296, WD28X298, WD28X300, WD28X306, WD28X313, WD28X325, WD28X329, WD28X341, WD28X41155 Show less

Customer Reviews

Real ratings from other people who bought this part.

Average Rating:

★★★★★
★★★★★
7 Reviews
4.9

Out of 5

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  • 1

Repair Tips

See how others fixed this model. Time, tools, difficulty, and steps that lead to victory!

Easy 

Less than 15 mins 

Average repair rating from 9 real customers like you

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  • 1
Sorry, we couldn't find any existing installation instruction that matched.
Wires wee very rusted and some almosth rusted through.
5 of 5 people found this instruction helpful.
  • Roy from TUCSON, AZ
  • Really Easy
  • Less than 15 mins
  • Screw drivers
The lower dishrack just lifted out and the new one placed in. The upper rack had stops at the end of the slides which could be removed with the help of a flat blade screw driver, old rack slipped out, new rack slipped in and the stops replaced on the end of the slide which keeps that upper rack from coming al the way out of the dishwasher. There was a link to a "how to do video" on the email order confirmation. It just gave me reassurance that I could easily do the job.
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The covering over the original dishracks had worn away and the framework beneath was rusting.
1 person found this instruction helpful.
  • Douglas from WOODBURY, MN
  • Really Easy
  • Less than 15 mins
The only trick was the endcaps, which were not intuitive. I followed the instructions in the following Youtube video , which direct the user to bend a tab at the rear of the endcap back away from the front using a quarter in order to allow the endcap to rotate out of position inwards into the interior of the dishwasher. The old racks then slid easily out of the dishwasher, the new ones equally easily slid in, and then the endcaps required the tab to be bent back to allow them to rotate back into position.
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Removing the end caps on the tracks
1 of 2 people found this instruction helpful.
  • James from Houston, TX
  • A Bit Difficult
  • 15 - 30 mins
  • Pliers, Screw drivers
I gently grasped the end caps with pliers and twisted them toward the center of the dishwasher while gently pulling on them. They came out with some minor difficulty. Be careful or they can be broken. When putting the caps back on the tracks grasp them with pliers to reinsert. Use a small srewdriver to assist in getting the plastic caps to slide into place. Wear light weight gloves when doing this to avoid getting cut on the sharp edges of the tracks.
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dishwasher rack corrosive
3 of 5 people found this instruction helpful.
  • karen from Corona, CA
  • Really Easy
  • Less than 15 mins
  • Screw drivers
Very simple. First recieved Top rack. used a flat head screw
driver to remove cone/tower, put cone on new rack. put rack
on grove slided in easily. Took old rack out.replaced with new easily
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Uppper Dish Rack with wheels
8 of 11 people found this instruction helpful.
  • Lesley from Laguna Niguel, CA
  • Easy
  • 15 - 30 mins
It was tricky to get the old rack off. Usually you can unclip the clips closest to the front wheels to pull the rack out. However, there is an area behind one of the wheels that you can kind of release and than pull the rack out. You then have to slide out the funnel/fan piece from the middle. That piece slides/ snaps in the middle of the the new rack. Then slide the new rack in place, re attach the release used to slide oldrack out.
That is it !!
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2 wheels on original track rusted/broke through
3 of 4 people found this instruction helpful.
  • Allan from Williston, VT
  • Really Easy
  • Less than 15 mins
Removing the slide end caps was a little tricky. Key was to tilt and twist the end cap and slide out. Putting them back in was equally as tricky, but reversing the process helped. Sliding the new track in place was simple. Total repair took about 6 or 7 minutes.. Part was ordered on a Monday morning and delivered the following day using standard shipping. Outstanding service.
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Replaced the upper dishwasher rack due to rusting.
7 of 8 people found this instruction helpful.
  • Jean from Mickleton, NJ
  • Easy
  • Less than 15 mins
To remove the upper rack, twist the support rail end caps toward the center of the machine and slightly downward. The caps will come off and you can slide the new rack into place. Reverse the process to replace the end caps. One of mine broke and I will need to order replacements.
The original rack is no longer available. The replacement, which is the only one GE offers, has less storage space and is not as sturdy. It bends downward when full. I am very disappointed and recommend not replacing the rack unless you have no other choice.
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Rusted Racks
4 of 5 people found this instruction helpful.
  • Eduardo J from San Angelo, TX
  • Really Easy
  • 15 - 30 mins
  • Screw drivers
Replaced lower rack with new. Upper rack removed front stoppers, removed old rack, slit new rack in and replaced stoppers. Total time about 15 mins.
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Replacement of the Dish Racks due to corrosion
17 of 20 people found this instruction helpful.
  • Raymond from Rochester, NY
  • Difficult
  • 15 - 30 mins
The top dish rack was not an exact replacement, the side shelf did not fit and the center spray did not fit. I ran into much more trouble removing the the top rack than I had thought. I used the old wheels and it finally went on but the other mentioned problems remained.
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  • 1

DIY Questions and Expert Answers

1 question answered by our Repair Experts.

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  • 1
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Claire - For model number HDA3600H35BB
March 17, 2023
Will these upper and lower dishwasher racks fit in my model dishwasher? HDA3600H35BB. They look the same as what I have.
Chris Boyle Profile
Hello Claire, thank you for your question. No, they are not compatible. Your Upper Rack is WD28X10210. And your Lower Rack is WD28X10284. We are pleased to have been able to help
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This Part Also Fits These Models

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Part #WD28X31820
Brand
Model Number
Description
Kenmore
1858
Dishwasher - Kenmore Dishwasher 18585(1988)
Kenmore
361402891
Dishwasher - Kenmore Dishwasher Model 36.1402891 (361402891, 36 1402891) Parts
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36314471790
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36314471792
Dishwasher - Kenmore Dishwasher Model 363.14471792 (36314471792, 363 14471792) Parts
Kenmore
36314475790
Dishwasher
Kenmore
36314475792
Dishwasher - Kenmore Dishwasher Model 363.14475792 (36314475792, 363 14475792) Parts
Kenmore
36314478790
Dishwasher
Kenmore
36314478793
Dishwasher - Kenmore Dishwasher Model 363.14478793 (36314478793, 363 14478793) Parts
Kenmore
36315222100
Dishwasher
Kenmore
36315229100
Dishwasher
Kenmore
36315322100
Dishwasher
Kenmore
36315324100
Dishwasher
Kenmore
36315329100
Dishwasher
Kenmore
36315561790
Dishwasher
Kenmore
36315565790
Dishwasher
Kenmore
36316222100
Dishwasher
Kenmore
36316229100
Dishwasher
General Electric
400211
Dishwasher
General Electric
400212
Dishwasher
General Electric
400410
Dishwasher
General Electric
400610
Dishwasher
General Electric
400611
Dishwasher
General Electric
400810
Dishwasher
General Electric
400811
Dishwasher
General Electric
400812
Dishwasher
General Electric
400813
Dishwasher
General Electric
400850
Dishwasher
General Electric
400851
Dishwasher
General Electric
400852
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General Electric
400853
Dishwasher