The Rack Slide End Cap is a white one-inch plastic part which replaces the end cap for your dishwasher rack, preventing your rack from sliding too far. If you find the dish rack is causing the door to not close properly, it may be due to the part being worn out or damaged. All you need to complete this repair is a small flat blade screw driver. Simply pop out the cap with a smaller flat-blade screwdriver and snap the new one into place. If the rear cap needs to be replaced you will need to remove both front caps and slide the rack completely off for full access. It is important to note that this part is sold individually, and more than one may be required, depending on your repair. An inexpensive part, it can be a good idea to purchase several at a time to have on-hand when needed.
How Buying OEM Parts Can Save You Time and Money
Part Videos
Replacing your General Electric Dishwasher RACK SLIDE END CAP
Troubleshooting
This part fixes the following symptoms:
Not cleaning dishes properly | Door won’t close | Door latch failure
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
William F - May 14, 2023
Verified Purchase
Easy and Quick but Pricey
I guess over twenty dollars for a 5-cent piece of plastic (including shipping) is OK if it means your dishwasher works or doesnt- cheaper than a plumber. It went on easily, does the job and saves me a load of frustration. I guess having this kind of part in stock is a service to mankind. .
★★★★★
★★★★★
Evan O - March 11, 2023
Verified Purchase
Fit perfect!
Fast and easy!
★★★★★
★★★★★
Cynthia T - February 10, 2022
Verified Purchase
Wrong part
The part I ordered was not what I received. When I tried to email the company back and asked what was going on I got no response.
February 12, 2022
Hi Cynthia,
Thank you for your review. Please accept our apologies for this situation. We will be in touch with you shortly regarding your order.
★★★★★
★★★★★
Thomas R - April 22, 2021
Verified Purchase
Everything went together perfectly, Thanks
A-OK.
★★★★★
★★★★★
Michael Z - April 14, 2021
Verified Purchase
Better Than Original
I ordered these after the originally installed part all but failed when I removed it to gain access to portions of my dishwasher that needed maintenance. Knowing failure was eminent, I wanted to be prepared.
I was VERY PLEASED to see the replacement part was of a new design that did not require undue stress for removal. It was the undue stress that damaged the original part, guaranteeing failure.
Sure enough, the damaged original part failed about 3 weeks after my maintenance work. I installed the new part with ease, and immediately removed it to see how the new part would survive the process. It came out easily and reinstalled easily. Very happy!
★★★★★
★★★★★
Raymond D - June 11, 2020
Verified Purchase
Easy repair
The part came fast and worked perfectly, thanks.
★★★★★
★★★★★
Rick F - June 4, 2020
Verified Purchase
Very easy repair. Part fit perfectly. Done 2 mins.
Exactly as advertised and did the trick. Prevents the shelfs from coming out of the dishwasher when fully extended, which is the purpose of the part.
★★★★★
★★★★★
Edward P - May 12, 2020
Verified Purchase
Quick and easy fix
Brand new perfect fit end cap. Saved my dishwasher
★★★★★
★★★★★
Robert G - April 28, 2020
Verified Purchase
Very good
Correct part - easy to install
★★★★★
★★★★★
Cindy P - January 20, 2020
Verified Purchase
Easy repair
Quick delivery.
< Prev
1
2
3
Next >
Customer Repair Stories
Average Repair Rating: 4.5 / 5.0, 73 reviews.
What's this?
Sort by:
< Prev
1
2
3
Next >
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Upper rack rollers were sloppy & would lock up with the sde track jumping off the wall rollers
and figured that was the problem. After a call to a delightful young lady in your service department We concluded that these rollers were the only thing available. Dejected I went back to my project with the intent of removing the wheels and grinding them down BUT 1st I gave it one more try and after some careful alined--Presto they rol
... Read moreled into the 2 tracks. I snapped the end caps on tracks--Problems solved--Please note: if these parts were taken off of my Bill Please Recharge them to me.THANK YOU ALL (IT WORKS LIKED A NEW WASHER) RON TUCKER 302 449-0342
Old upper rollers and axles were dry and brittle. One roller was broken off. Upper rack would fall out of place when loaded
Removed rack slide end caps. They broke off because of brittleness. Removed rack, then used pliers and/or flat blade screwdriver to remove 4 rollers and axle assemblies. Replaced with new rollers/axles. Return upper rack into slides and installed new end caps. New caps slightly different than old but easily clip into place Upper rack w
... Read moreorks lile new!
I googled a ton of options as to why my dishwasher wouldn't drain. I cleaned out the hose and took apart the dishwasher to try and clean the impeller. I looked at partsselect YouTube for instructions on replacing the impeller. The replacement was pretty easy!
Upper rack rollers (not the slide rollers) wear out and fall off. Rack falls out when pulled.
Pop the end caps off the slides by pushing the lock tab in with a medium flat screwdriver, through the square hole in the side of the slide. Pull the rack out and set it on the counter. Pop the axles off, with the rollers, with your fingers. They are just clipped on to the rack wire. Pop the new ones on 4 places, fingers only needed to cl
... Read moreip them to the wire. Put the rack back in the dishwasher by aligning the rollers in the metal slides and pushing it in like normal. Pop the rack slide end caps in by just pushing them in. If you're smart you bought new ones, they're cheap insurance. Save any good used parts in your kitchen junk drawer for the next time you treat it rough. Less than 5 minutes to fix. So easy a caveman could do it. One just did!
One of the rack slide end caps broke so only one end cap kept the rack from falling out. The video guide worked for me to remove the remaining end cap allowing the rack to come out. I then replaced the middle arm conduit carrier as it no longer had a tight fit. I then replaced the middle spray arm bearing and reinstalled the rack and the
... Read morerack slide end caps using the video supplied online by this site . Ran dishwasher and verified middle spray arm was turning.
Removed two upper rack rail end cap stops. Removed upper rack. Replaced four old upper rack rollers (wheels) and installed four new upper rack rollers. Replaced upper rack in correct position. Installed two new upper rack rail end cap stops. The new end caps were different from the old ones, and the new wheels had shorter retaining a
... Read morerms than the old ones. Once observing the differences, the new parts fit properly and perfectly.
The upper rack rollers are made of plastic after 5 years the plastic became brittle and broke so the rack fell.
Watched the video and swapped out the parts when they came. One of the arms that one of the rollers attached to was rusted and swollen had to remove the plastic coating and sand in order to get a good roller fit. Went super easy
I installed the end cap by pushing the new part on to the slide rack ,right rear side
Everett from Lake Elsinore, CA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
0 of 1 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
< Prev
1
2
3
Next >
Questions and Answers
We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.
9 questions answered by our experts.
Sort by:
< Prev
1
Next >
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Peggy
July 20, 2017
How do I remove the upper end cap …
Hi Peggy, try using a smaller flat blade screwdriver to press in on the retainer clip. This is the small part that would be sticking out through the back of the metal rack slide. Once this has been pushed in, you should be able to pull it out by the end to remove it. I hope this helps!
17 people found this helpful.
Was this helpful?
Thank you for voting!
Jimmy
July 20, 2017
I need to replace the right and left end cap on my top dishrack, is this what I need? Does the purchase come with one or two end caps and can I use this one for L and R?
Hi Jimmy, yes this is the part you will need. This replacement end cap WD12X10304 can be used for the left or the right side. Only one will come with this purchase. Best of luck with this repair!
13 people found this helpful.
Was this helpful?
Thank you for voting!
Scot
February 8, 2019
The soap is still in the soap compartment after the the dishwasher is done. It acts like no water is being used at all.
For model number GSD6200J00CC
Hello Scot, thank you for your question. If the soap isn't being released automatically the most likely issue is the dispenser itself. You would want to to replace the dispenser PartSelect Number: PS958966. Good luck with your repair!
5 people found this helpful.
Was this helpful?
Thank you for voting!
Alex
February 18, 2019
Machine has started making a roaring noise but only when spraying. It is still cleaning fine and drains properly. I have checked and cleaned a small amount of debris from the filters removed the spray arms and checked them, they are clean, flow freely, and spin freely. Any thoughts?
For model number GLD4408R10BB
Hello Alex, thank you for your question. It sounds like an issue with the circulation pump, PartSelect Number: PS1017766. I would recommend replacing that part. I hope this helps!
2 people found this helpful.
Was this helpful?
Thank you for voting!
Alex
February 18, 2019
I asked a question earlier and it was suggested that the problem was with the circulation pump. How is this accessed on this model....need i pull it from under the counter and turn it over. thanks for your help.
For model number GLD4408R10
Hello Alex, thank you for your question. The circulation pump and motor, part number PartSelect Number PS3652479, can be accessed by pulling the dishwasher out and laying it on its back. I hope this helps!
2 people found this helpful.
Was this helpful?
Thank you for voting!
Elaine
December 23, 2019
Soap dispenser door does not open to release soap when machine is started.
For model number GDF520PGD1BB
Hi Elaine, most likely replacing dispenser will fix this issue. Thank you for your question and good luck with your repair!
Do not know the model but i need the part that spins in the bottom and cleans the dishes.
Hi Kelley. We would be happy to do some research to find you the correct parts. However, we need your model number and the brand name to locate any information on this. Model numbers can be short or long, and could have a mixture of numbers and letters. Thank you for your question and good luck with your repair.
2 people found this helpful.
Was this helpful?
Thank you for voting!
Tracey
July 20, 2017
I was able to get the end caps off but I cant get them back on. How do I reinstall the rack and caps?
Hi Tracey, to reinstall simply press down on the retainer clip on the end caps WD12X10304 and push them into the slot until you hear them click into place on the railing. Please let us know if you have any further questions.
2 people found this helpful.
Was this helpful?
Thank you for voting!
Paula
August 31, 2022
The detergent dispenser does not open completely and there is no swishing sound,spray of water circulating to clean the dishes
For model number GSD2101V35BB
Hello Paula, thank you for your question. We have researched your model and found that the issue is probably with the lower spray arm, part number PS1765984. If you require assistance to place an order, please contact customer service. We hope that helps!
