YKHMS2040WS0 KitchenAid Microwave - Instructions

I had no problem installing the new filter. Just used a phillips screw driver to remove the two screws holding the vent cover in place. Cleaned the dust out of the ducts and reinstalled the new filter. The screws must be held to the screw driver with your finger tips so you don't drop them in the vent cover. The most difficulty I had was in clearing the clean code from the screen. There are no instructions in the owners manual for doing this. But after several tries I got it.

While on your web site and looking at the three parts needed for my microhood oven, I called Customer Service to make certain the parts were correct. The three parts ordered and received were "exact" and easy to replace as instructed with one simple phillips screwdriver. Also, the total price was very reasonable. I would like to also add that the Vent Grille you sent has a much more improved support structure where the mounting screws are inserted than the original. I would, without hesitation, order parts from you in the future than from the major chain store where I purchased the appliance.

I just opened the box and set it in. Took all of two minutes.

Easy, perfect

Replaced filter which came inrecord time.

Took the replacement plate out of the box and put it in the microwave in seconds. I never realized how much of a difference having the correct microwave plate would make. It's great to have it back.

slide into place under hood

You had alerted that it was imperative to unplug unit before starting to remove defective bulb. As described, there was silicon on bulb and socket and bulb broke upon my attempt to remove. Had to use needle nose pliers to get metal base of old bulb from socket, then all went well.

The lady in the Nova Scotia call center should get all the credit for being able to identify the part I needed from only the very limited information I was able to give her. Employee of the month for her. She also had such a great can do attitude. Lawence Baier

Ordered the item on a Monday at 12pm and it arrived the next day. Amazing!

just replace need cooking tray

--simpley removed 2 screws, removed old filter--but had PLENTY of cleaning to do before putting in the new filter !My husband LOVES to cook and pan fry foods--it won't go that long before being replaced in the future!

Time to replace the charcoal filter

First let me say that I tried several places to get what I thought was a simple light bulb. This included several national hardware stores as well as a national electrical supply company. No luck. Went to the manual and PartSelect. Not only did you have it in stock, ship right away,at a reasonable price it arrived in a matter of days. One would not normally think of receiving a "how to" video to change a light bulb but you did. That impressed me. Suffice to say the replacement went well and you can be certain the next time I need a part I will go to you first. I am also impressed with the organizations with which you are affiliated with. BBB, Norton, PayPal, money back guarantee etc. Thank You The entire process was made pleasant with your support.

Watched video which reminded me to order support for the turntable support ring and did exactly what the person in the video did. Excellent and prompt service and all parts fit.