Rep knew exactly what I needed when I described where the part should go on my microwave - price great - shipping great - installed in seconds. Thank you!
Dropped the glass cooking tray and it broke in half
Looked up the Whirlpool Co. and ordered the part. It was quite simple. Arrived in 2 days and I simply placed it in the microware. It was very very easy!
Simply removed two screws to remove the old vent grille and replaced it with the new grille. I was also very pleased with the assistance I received from the service rep. I had ordered the wrong grille. I called the PartSelect help number and the rep walked me through the product return process, then found the correct part and ordered it. I had the replace 3 - 4 days later. The rep was very polite and patient during the whole process.
I removed three screws and then "gently" removed the front door plastic panel. Two more screws were all that was required to remove the broken door handle and replace it. You DO have to BE CAREFUL in removing the plastic panel. It "snaps" on and must be "snapped" off. If you are not careful you could easily break the panel and have to purchase a much more expensive part. If you are careful it is easy and takes only a few minutes.
Loosened but did not remove screws that held up microwave over range,removed grill on top by loosening screws that held grill in place.removed small mesh grill on right side of microwave, this gave me access to capacitor ,diode is connected from one lead of capacitor to a metal plate ground,Disccarged capacitor to ground by shorting terminals to ground using a thick insulated screwdriver.Since the diode was screwed to the top of the metal plate I cut it out with a pair of side cutters .I then connected the new diode to the capacitor with my long nose pliers and groonded the other end to a more accessible part of the metal grounding plate.I then replaced all parts in reverse order.Works like a charm.
After removing the over-the-range unit (no small feat!) I had to figure out how to open the case (good puzzle!). Capacitor had already discharged, so it was very easy to reach in, pop the old fuse and install the new one! As per your advice, I found out I was a "28%-er"! Upon re-installation, the microwave "sprang to life"!! Thanks, "Part Select"!! I was already shopping around for a new machine! (Now if you could only tell me an easier way to re-mount this heavy beast over the stove!!!)
